Bashas'

Came here for the three-day sale on USDA Choice Tri-Tip roasts for $5.47 Ib. with a limit of 2, for hubs and seafood for me. I had him pick out the meat since he'll be the one eating it and after paying, I was looking at the receipt and we realized he grabbed a roast. We went to customer service and Toni called the meat department. We returned there, and Dominick assisted us and guided us to the Tri-tip. We exchanged the meat with ease thanks to Dominick and Toni's assistance. Now for the store review - able to move with ease throughout the store and find items as it is not cluttered. The store was clean, and checkout was quick and easy. With the summer heat, the covered parking is a plus!

What can you say about Bashas'? Always clean and always easy to get around. We rolled up because we needed some shredded cheese and were able to get in and out quick. The only issue was that there was an employee on a smoke break standing right outside the front door and I'm sure to close to the door so we had to walk through their smoke. Other than that, it was a quick, easy, and we were on our way.

Came here for a tri-tip and seafood for my wife . made it the other night got some tips from Paige...thank you. The meat was a good quality ended up having to go to customer service and had exceptional service from Toni. Also DOMINIC and the meat department went out of his way to help me. The store is clean and employees are helpful, friendly.

I wish there was anything good to say. Bashas was my store. A great store. I find deli meat all sitting out. I stopped by nobody came help. I went shopping anf grabbed item. I came back and the same deli meat is still sitting out.I didn't get any because I didn't want food poisoning. Dried out deli meat doesn't taste well either.Just sad they cannot compete and must cut every hour including customer service and food safety.

This place has some rude employees! I was doing self checkout and was trying to figure out how the coupons/discounts worked, so I asked the employee near the self checkout. She came over and I said "sorry but I'm trying to figure out where the system shows the sale price, it's a little hard to figure out". She snapped and said "it's not hard at all, anyone should be able to see it!" Wow... give me a break, I didn't know the system calculated all of the discounts together instead of showing them individually. I was still scrolling through the screen before I paid to make sure my coupons came off and she came back over and scoffed then said "you still can't figure it out or what? It's pretty simple". Seriously, why did she feel the need to harass me when I was just making sure everything was scanned correctly? I was looking by myself before I paid. How rude!

Very clean store had everything I needed reminded me of the old Basha storesNice deli

We love the staff there. Easy parking. No stress like the big box stores. Always a clean place.

The store itself is very clean and nice. But when it comes to checking out, that is a different story at this store. On May 5, 2024, we were checked out by a very rude man. He acted like he didn't want to be working that day and took it out on the customers. He asked if I had a phone number to save money and I said "No". He didn't even bother to offer me one to save $15. Bad customer service, oh well my usual store is Frys and Safeway anyways, so I won't have to deal with that person again. I know customer service is no longer what it used to be, but I don't go shopping to put up with people's bad behavior while they are working.

Native Arizonan and Lifelong Bashas' shopper here - since Eddie. In addition to my other groceries, I buy a certain seafood from the meat counter here, when it's on sale. As the home maker (family of 5) I do the shopping when I have a few minutes every week. The seafood I buy is a family favorite, and, per the weekly ad, there's no limit on how much I can buy. So, with a family of 5 to feed, when the butcher asks how much of the seafood I want, I reply, "everything you have in the display there" (it's usually about 3lbs). About a year ago, the butcher started responding with, "you know, you can call ahead and ask that this (apparently large?) quantity get set aside for you, you know?". My response: "Okay, that's fine, but I have limited time to shop for my family and I just need this so I can go home and cook for my family." Then he says, "it's just that folks who come later in the day may ask for this seafood and we won't have any to sell, and they might be upset". To which I say, well, that's too bad for them, but there's no limit on how much I can buy, and besides, your hypothetical upset customer may never materialize, and you're upsetting me right now." After a few months of this exact back and forth, another butcher - maybe the boss? - overheard this conversation and tells me, "I can limit how much you purchase". I say, "oh yeah? how's that? what would the arbitrary amount be? so, it's a subjective thing then, and your call?" what if I want to buy everything in this display case? is there a problem with that?" Enough was enough. I told my butcher at Sprouts, and a friend who owns several restaurants in the valley about this. They were both shocked. Their individual and collective response was, "why would they want to limit how much you can buy? it's a good thing when we sell out!". Instead, I, as a second generation lifelong Bashas' customer, I have to deal with essentially getting gaslit for being a good customer, trying to get a good deal on food to feed my family. They both told me to write an email to Bashas'. So I did. Twice. I emailed both: [email protected] and [email protected] and explained the situation. Never got a response from either of them. My butcher at Sprouts and my local restaurateur friend both ask me if I've ever gotten a response. Nope! So, this review goes on Yelp and Google, and Bashas' loses a lifelong customer.

When shopping at bashas it's very unusual. The store itself is ok, There were some opened food bags in the isles but other than that the inside was ok. The customer service was not good, The elderly lady at the checkout was rude to me & my sister. At the checkout I reached for the cherry bag & The elderly lady (Cashier) swatted my hand & said "Grabbing cherries!? Ridiculous!" & I just stayed silent. Right after that, She asked if we had a bashas card or a number & I said "no" & my sister said that it's fine & we will pay full price. & she flipped out & said "It's not fine!!!" & me & my sister got pretty scared. It was me & my sisters first time there & we were confused. Overall 1 star, & the cherries were Yummy.