AZ Bounce Pro

I cannot say enough wonderful things about this company. Our family has rented many pieces of bouncy equipment from them over the last year or so for birthday parties and holidays, and every time the experience is 10/10. The equipment is always clean and in great shape (everything we've ever rented looks brand new), customer service on the front and back end is friendly and efficient, and delivery/pickup is on time and fast. We recently rented a bounce house for Christmas Day; we wanted to do something extra for the kids since social distancing has been taking a toll. AZ Bounce Pro dropped off a giant new super hero bounce house on Wednesday (socially conscious with masks and distancing) and picked it up the Monday after Christmas for a crazy great price! Easy to operate it, too-- the fan they provide has one button (hard to screw up) and it inflates the house from flat to finished in about a minute. It's a no brainer. The kids had a blast and I felt like a genius.

To the rescue! Thank you Az Bounce Pro for providing your service promptly. I had a small party outside for my child and it worked well. Great communication and reliable. You saved the day! They were able to give me a deal with a last minute booking. I appreciate the help! It was a hit!

I am extremely impressed with the level of service I've received from AZ Bounce Pro. They communicate, are prompt, and reliable. The level of service is everything I ask for from a company.There was a last-minute event I was organizing. I put some feelers out to several companies and within minutes of completing the contact form, I received a phone call. I spoke with Kim who ended up being the main point of contact. She was extremely quick, professional, resourceful and helpful. She assessed our needs, determined what we needed, provided recommendations, and quickly arranged everything I asked. She understood the level of urgency and worked diligently to get our party squared away. I communicated with her via email, text, and phone call, all of which are important since I am oftentimes busy and cannot get to one or the other. The level of customer service and resourcefulness is exception and for that, I am greatly appreciative.The website is extremely informative. They list the items that can be rented and sometimes does provide pricing. Booking and paying was all done online, which made the process even more convenient.Day of the event, I was not there for set-up or take-down, but they do communicate via phone. They set everything up and take everything down. They basically do all the heavy lifting and you stand there to make sure. I didn't think we would have any electrical issues, but sure as day, we did. The company had a back-up generator for us to use.As for the items themselves, we rented the 27' tropical water slide with pool at the end, mega bounce house, and dunk tank. All items were in tip top condition and in working order. (By the way, the water slide was a HIT! It is AMAZING!)I am immensely satisfied by the level of service and product I received from AZ Bounce Pro. Now you're wondering, why the 4 stars when the whole review has been raging about how great this company is. I've attempted to contact them again regarding a future events and have had a hard time getting a response. I am not sure if it's because the event is far off, but after my initial experience with them, the lack of response this time around has been a slight disappointment.

Always professional. On time. Polite and service is always above and beyond. I'm very happy and I use them every year for my kids birthdays and holidays.

These people are wonderful! I will never go anywhere else in the future! They were professional, courteous, and just plain nice. They acted like they wanted to earn my business when four other businesses acted like I didn't matter. They helped me decide what to rent and even came out and measured the space. They had the best prices and acted like they were the ones throwing the party! Every member of their team was impressive! And the joust arena and dodge ball arena were way beyond my expectations! They delivered and picked up right on time. What a beautiful family! We had a huge graduation/birthday party on 6/29/24 and we thank you AZ Bounce Pro for making it great!

Horrible customer service and unaware of surroundings. Inconsiderate of others time and are willing to waste yours. Very little communication between the employees and you. One star is too much

What a phenomenal company! I was tasked with finding items for a company picnic and can't say enough great things about Az bounce pro's. Tye was our contact and went so above and beyond to make our event the best. My entire event was last minute and he worked through all the details and was helpful in making great recommendations that stayed within our budget. I had a snafu (totally my fault) the day prior and the team with Az bounce pro and epic jumped in to make sure I was good to go. I will continue to support this company and highly recommend them for your event. They have bounce houses galore but do much more, games, rides and even concessions. Don't hesitate to call Tye he will take care of you.

Used them for a slide rental and their customer service was top notch as well as their delivery and set up guys. It was our first time doing a rental and they made it so nice we will definitely use them in the future.

We had an awesome experience with this company. Their customer service was excellent, the setup and breakdown of the bounce house and equipment was very smooth. Would highly recommend and use again!

I have rented several pieces from AZ Bounce Pro over the years. They have always been professional, courteous and friendly from the beginning of my event until the end. My questions and concerns were always addressed in a timely and professional manner. The equipment has always been clean and in great condition!! After set up, the bounce house and or other rental items are cleaned and wiped down again to ensure everything is in perfect condition prior to your event. I would highly recommend them for any and all of your events!! All around top notch company! Thank you for always making my events unforgettable!!