Whit's Frozen Custard - Franklin

FROZEN CUSTARD, the best of ice cream and soft serve. Rich and delicious, the chocolate is heaven. Looking forward to having this on our next trip. Just know a little bit goes a long way.

Whits used to be amazing, however service has severely gone down hill. So much so that I don't believe we'll be coming back. Orders are consistently wrong, wait times are long. Stopped in tonight, waited in line for 15 minutes in the drive through, the kid made us wait another 15 minutes at the intercom and never took our order. He proceeded to blame it on being slammed inside, however when we pulled around.... There were maybe 4-5 people inside, so we just left without getting anything. Unfortunately, this type of experience isn't anything new. Hopefully they pull it together, because their custard is fantastic.... But I don't want to wait an hour for it.

Pretty darn good soft serve ice cream and a very convient drive through. Definitly one of the better spots for ice cream in the Berry Farms area!

Being a Michigan native, I've been craving some good old midwest style frozen custard. I got my fix here. Custard was really good and staff was friendly. Service was a little slow, but it was to be expected as it was Saturday night and packed. The person I was with enjoyed theirs too. Will be back!

This is the smoothest, creamiest ice cream I've found in the Nashville area. The staff is always friendly and helpful. The line moves quickly. There's some inside seating but a great park on the block to sit and enjoy. I got the peanut butter cup with peanut butter and chocolate sauce. I love that you can pick what kind of ice cream you want and all the varieties. They even asked if I wanted the toppings mixed in or just on top! I love that option! Will definitely be back. Highly recommend.

Can't go wrong with frozen custard! Fast service, Convenient location, Love that they have a drive thru. Definitely recommend for a cold sweet treat

OMG, I found heaven! I was the receiving end of benefactor, a wonderful friend who bought some to eat after some BBQ while watching NFL playoff football. Did I say wonderful? I mean it!Ice custard sandwich. Vanilla custard with 2 super fresh chocolate chip cookies. Wow. Stupendous! Simply, the best I ever had.PS. I'm not sharing my friend.

"Made fresh daily" is a lie. None of it is fresh whatsoever. They maybe add a powder to a machine daily. Dye is in everything but the staff will tell you it's not until you ask to see the ingredients. "Oh. Yeah. Just a little." The "real"'whipped cream is "real" whipped topping although they'll tell you it's real actually whipped cream. Just gross. I fed it to my because I trusted the staff and then had a scoop myself and realized it was all fake poison. Had to throw it all out.

Yummmm to the max!!! Flavor of the week is usually my fave but they do it all so well. I might've gone 3 times in one week. You'll do yourself a favor by trying pretty much anything on the menu. Go now! Or not. Maybe you're not supposed to have sweets. You do you.

This location has gone down hill over the last couple of months, unfortunately.Around a month ago I got 1 scoop of custard in a waffle cone, and it seemed a little lighter than normal. I didn't think much of it at the time.Tonight, we went back. I ordered one scoop in a waffle cone again and my daughter got a kids scoop in a waffle cone (normally a much smaller portion size.)The guy in the drive through window handed me the cones and I asked him if they got the order correct - one scoop in mine, a kids scoop in the other. The two cones seemed identical to me. He insisted it was correct and added "I know, they look the same". I said "I'm holding them in my hands and they WEIGH the same." The only response I got was "yeah. is there anything else we can do for you tonight?"So, if you want to pay $18 for three waffle cones and get some attitude for free, I strongly recommend Whit's. If that doesn't sound like a great value for your money, try literally anywhere else.*Edit*To reiterate, the entire problem was THE TWO CONES DID NOT CONTAIN DIFFERENT AMOUNTS OF CUSTARD. I paid for a kids scoop cone, and a one scoop cone. The one scoop cone had the same amount of custard as the kids scoop cone. And, no, the kids scoop cone didn't have "one scoop" worth of custard in it. The one scoop cone was light, and whatever was "lost in translation," no effort was made to rectify the problem.I do not see how the response from the business owner addresses this in any serious way.