Trezevant Manor

This is the premiere if retirement and assisted living facilities. The facilities are super clean, staff is super nice and the service is always outstanding. There are no worries from me about my loved ones here.

ResidentsA plethora of activities in all sections. Officers down to the wait staff know the residents by name and aim to please.

The Terrace, the assisted living section, has gone downhill within the last couple of years. The food is horrific, I am not sure my dog would eat it. It had no flavor, seasoning or visual appeal. Elementary school cafeteria food is more appealing and better tasting. For one of the most expensive assisted living communities in Memphis one would think they could afford a decent chef or at least get a school cafeteria line cook to get a more quality end product. They advertise and highly tout while visiting their property that they provide support to residents in this section. This is not the case. They do not ensure residents get to their doctors appointments when the Terrace requires residents must use Terrace transportation. Every department; transportation, nursing and aids all blame the other departments for this failure. It is of upmost importance that these residents make their doctors appointments since most are in the Terrace for medical reasons. Senior management is responsible for this facility and should take responsibility, which they don't. They also "put the blame" on the employees. This is a sure sign of a very weak management team. People DIE when they don't make doctors appointments! It is such an easy fix but obviously no one at this facility cares about the residents for which they are responsible but they sure "sell" their concern for each resident when you are touring the facility. BEWARE when searching for a retirement facility for your loved ones!! Trezevant talks a wonderful game but strikes out on delivery of care and product.