The Shop Of Memphis

Efficient, knowledgeable, professional auto services. I run on Amsoil which they sell and change for a good price. They're always pleasant, respond promptly, transparent and offer competitive pricing.

By far the best all around car service I ever received. The mechanics kept me informed about all the work being done and were very upfront about the parts and labor costs. I also really liked the online portal where the provide an itemized list of recommended services and itemized prices for it. I received a text from them with a link to their site and it contained all the notes and recommendations from the mechanic along with prices. They even recommended a separate mechanic to perform a specific service because they knew it would be more affordable than what they could offer which had me stunned. I don't really care much for brand loyalty/business loyalty, but these guys have earned my trust many times over!

I took my 2013 Volkswagen Passat to get a radiator assembly replaced. This was Jan 26th. They told me that it was on back order, but he replaced ONE motor, never said wether or not they would be able to get the full part and when. I paid $400 for them only to replace ONE motor. Mind you both motors were pretty much done. Now because my full assembly wasn't replaced and obviously wasn't checked properly I now have a leak in my radiator somewhere. One of my fans is wobbly and the other simply just doesn't work. I also asked if they could check my HEAT/AC, at the time it was cold so of course I didn't expect them to be able to tell wether or not it was blowing cold. However, there's no excuse to not check the heating. I have wasted $400. My car is now running hot because of improper care and negligence. It's saddening that people are not humane anymore, think of your customers as your family. Would you want your family riding around with a half ass fixed vehicle? I'm sure not. RUN FAR AWAY! These people just want your money.

I give this business five stars for great service & fair pricing. It is such a relief to have trustworthy car repair. I love my Toyota Tundra truck and they continue to help me keep it in tip top shape.

These are some of the finest folks on the planet and I've been bringing my cars to them for years. Hands-down best mechanic I've ever known!

This place has the most knowledgable and ethical mechanic I've ever dealt with. I went to Norm for years before they moved to their new location and always received great service and left with my car fixed. There isn't a mechanic I'd recommend more. You won't ever be disappointed.

First time at The Shop - good experience - better service than my local mechanic - we set an appt he said it would take an hour - repair was done in an hour and all costs were stated up front in the estimate. Thats what I was charged so no surprises. They even installed my fallen off glove box door at no charge. They also didnt try to upsell me which I appreciate.Will recommend The Shop to my circle and to you. Nice waiting room with coffee too.