The Bottle Shoppe

This is probably the busiest liquor store I've ever been to. I have seen some crazy stuff, but the staff and owner have always been nice to me. They have a great selection of wine, beer, and spirits. It's a great place to shop and if you're lucky, you get a floor show too. The location and clientele is part of the experience. You get what you give.

I stop by here because it is very close to my house. Parking lot is always filled with glass. This place is easy to spot. They have a large selection of wine, beer, and spirits. The selection is all low level cheaper items. Don't come here expecting exotic.I am always able to find some thing I like. The good stuff is behind the glass. They usually have multiple cashiers working so the wait to pay is not long.

I've dealt with The Bottle Shoppe through Drizly, so I never had contact with them in person before. Wish it could have stayed that way. This morning I placed an order, again through Drizly. Originally, the order page said the order would arrive within 45 minutes, which was fine. However, once the order was placed the order page said it would arrive between 11 and 12. Unfortunately, I have a major medical issue, and have an appointment with the clinic at that hour, so I called the store to ask that the order be rescheduled. A woman answered my call, and explained that deliveries start at 11. I told her that I wouldn't be here. She said I'd have to call Michael. So, as I'm trying to find and dig out pen and paper, I had the audacity to say, "Oh, God" to the pen that was evading me. The woman at the store said, "Oh, now you're going to say, "Oh, God," " hung up on me, and blocked my number. I guess they don't need any business. I guess I'll take mine elsewhere. Heaven forbid that any pens should elude me while I'm trying to follow instructions. I'm not entirely sure why I'm supposed to be taking care of her business, either, but that's another issue.

Don't listen to the haters. Bottle shoppe always provides. Of course it's not a high end liquor store so don't come here expecting to find anything crazy. Just buy some beers and a handle of Tito's and enjoy your night.

Normally I've had no issues with their wine. However, This time I purchased wine and it had an off taste like cardboard. I returned it and purchased another brand but that wine also had an off taste like the previous one. They refused to let me bring the second one back. I spend a lot of money here & I know when wine isn't good. I won't shop here again because of the poor customer service. Be weary that you'll end up with the same issue I had with them refusing to switch out bad wine.

It is the closest liquor to my neighborhood that has a variety of liquors and wines, I like that. But what I did not like was the service and treatment I received at 9am in the morning. The customer service at this location is awful. I understand that things happen and people are not always in a good mood early in the day, but there is no need to be rude to paying customers. I was purchasing items for a large tailgate that I was headed to that morning. The cashier asked me if I wanted a receipt before completing my purchase and I stated yes. Well I stood at the plastic window bagging my purchases up for a few minutes. The bags are located outside of the cashiers window. You would think he would have passed the receipt to me while I was bagging my purchases, nope he did not. I got to the car and realized I don't have the receipt, so I went back inside and asked for it and nastily the cashier said, "I threw it away." The entire experience was one that I was not prepared for on a Saturday morning. I will not be returning to that establishment ever again.

I'm not sure why the people here are disgustingly rude. Sorry that kids come in and put you in a bad mood, but you don't have to be an ass to everyone. I will never, ever come back here

Not huge selection but lately they've been steadily adding more to their stock. I only come here because it's the closest liquor store to my house, but my girlfriend loves it because they give her deals when she buys multiple bottles of wine. They usually knock a few bucks off per bottle. They finally started selling Woodford Reserve, which is my favorite bourbon, so I'm sure I'll be coming back more often. I've never had any issues with people being rude or anything like that.

Best liquor store in Memphis. Great selection, they have EVERYTHING, and the attention is great too, the owner of the store is really cool, and he knows a lot about liquor, so he helped me picking up come wine. Love it. Highly recommended. And pretty good prices too.

The old man that works here is extremely rude. I mean just the worst attitude I've experienced at a store in years. Seriously this place will never ever get a dime of my money. Ever.