Sugar Ghost Ice Cream and Bubble Tea

Sugar Ghost on Broad Ave is the perfect spot for sweet cravings! They offer a variety of ice cream, milk teas, and drinks, so there's something for everyone. I tried the Mud Island ice cream with two scoop, filled with chocolate ice cream, chocolate-covered pretzels, caramel, peanut butter cups, and pecans. It was delicious! The service was friendly, and I didn't have to wait long. The place is family-friendly, too, making it a great stop for all ages.

Smashed it!!! Awesome ice cream!!!! Get the Ube flavors they are always so good!!!!!

I waffled on a 3 vs. 4 for more than a week before finally deciding on a 4 -- I think my own crabbiness and frustration with my own mistakes is coloring my view a bit unfairly, so I'll round up and give this place the benefit of the doubt.I saw this place on Broad, knew we'd be in the area, and pretty much demanded that we stop so I could try some boba and ice cream -- two of my favorite treats in one spot!Parking is rough, as others described, but my husband just drove the car around in circles while I went in alone to grab my items to go.We came on a Sunday evening while in town to better see the eclipse. Despite the threat of a pretty gnarly storm, they were crazy busy. I was upset to see so many people ahead of me in line when I'd hoped to get in and get out quickly. Still, I was committed. The line moved at an average to somewhat slow pace, but the workers were doing their best -- having worked at an ice cream shop in the past, it's not their fault when multiple guests insist on trying a million different flavors, lol. The shop itself is very cute. The pink color scheme and the spooky theme lends itself to adorable selfie and aesthetic picture-taking opportunities. Wish I'd had more time to look around and take photos. Still, super cute idea and execution.Since the line was moving somewhat slowly and I was in a big rush to get out of there to try to beat the storm and also so my husband wouldn't have to keep circling the block, I thought I'd be clever and order online so perhaps my treats would be ready by the time I got to the front. Ordering online was pretty simple and I was able to make my selection and modifications and pay over the phone. But when I got to the front of the line...they didn't have my order. The staff were very polite and tried hard to find it, but it wasn't there. I felt like a pit opened up in my stomach. They asked to see my receipt/email clarification, but I didn't remember which email the receipt went to and I was in such a huge hurry/didn't want to hold the line up signing in and out of 3 different email accounts that I told them to just forget it and make my order new.So here's what actually happened: there are two Sugar Ghost locations, and I placed an online order for the one in Germantown, and not the one on Broad.Now this is 10000% my fault. BUT, this is a mistake I've made a few times with places that offer online ordering at more than one location. While I realize it's my responsibility to get the location right, I do think it would be nice to have some sort of flashier signaling so that the person ordering doesn't accidentally order for a different location. Be it location tracking or a pop-up to make sure you're certain about where you're ordering...it would help.Basically, I wound up getting the same order (different ice cream flavor since they didn't have the flavor I ordered at Germantown at the location on Broad), but I had to pay for it twice. Frustrating, even though it's my bad. Honestly, maybe the staff would've made it up to me if I'd found the confirmation email; I can't know because I was in such a hurry I didn't bother. But I can't hold what they didn't get a chance to do against them, so on to the actual product!(For what it's worth, I was impressed by their bubbly and polite demeanor even in the face of my grouchiness. I don't think I was rude/mean, but I'm sorry for being sour, y'all -- it wasn't your fault!)Anyway. I got a small brown sugar milk tea with boba and a single scoop of the Mud Island ice cream and then I rushed back out to my car in the pouring rain. Traffic was bad heading back to our hotel so I had plenty of time to eat in the car, haha.The brown sugar milk tea was fine. Like many other reviewers have noted, it is certainly quite sweet -- but I was expecting that. I liked the milk and brown sugar flavors. The boba had a nice chewy texture but a slightly floral taste that didn't go with the drink, imo. Don't really know what that was but I enjoyed it okay.The Mud Island ice cream...hm. The ice cream itself was very smooth and creamy and rich and had a nice chocolate flavor, a bit like chocolate pudding. However, the description made it sound like it had a ton of goodies in it (pretzels, caramel, chocolate chips, pecans, Reese's cups, etc) and I think I got maybe two bites with small soggy pretzel pieces in it and that was it. I was looking forward to all the "treasures" in the ice cream and I never found them. Still, the "body" of the scoop was good.Like I said, really not sure how to rate this place, so I'm erring on the side of generosity because it's not fair to hold my frustration at own mistakes against them. Perhaps I'll return the next time I'm in Memphis and I'll have a bit better luck with my ordering process.

Adorable spot with incredible desserts. Our family tried ice cream, boba, and milkshakes. Everything was phenomenal and the staff were helpful and sweet. We will definitely make a beeline for this spot next time we're in town.

Overall: a top place for ice cream in Memphis with its top banana pudding ice cream and an assortment of asian flavors!Inside: lots of space to sit, lots of lighting and overall spacious!Food: bubble tea is definitely the top in the area as well as their Ube ice cream and nanners ice cream. The waffle cone was kind of brittle though and with two scoops of ice cream in it, the cone cracked a-lot.Service: A Thursday Night and although there were lots of people the staff was quick and friendly.

Service was amazing! Cashier was very friendly and super helpful. I recommend this business for anyone visiting Memphis!

The chocolate shake was the most chocolaty shake ever! I shared a taste with my uncle and he ordered one for himself after he already had a double scoop. The boba was yummy as well. This was a fun little place to hang out and get an afternoon treat!

Location: East to midtown. Memphis Tennessee Ambiance: Family oriented. Indoor seating. Bubble tea vibeFood: ice-cream is pretty good. They offer 8-10 options. Bubble tea is also pretty good. Service: excellent

This was our favorite dessert spot in Memphis...we went twice on our 3 day stay! Everyone enjoyed their desserts and we all enjoyed the set up of the venue!! My grandbaby loved the skeletons!! Ordering is easy, desserts came out fast even with our group of 9 and the venue was super clean!

Such a cute little shop! Our server was so nice and patient as we asked about the options. The Mud Island is amazingly!!!