Steve's Tire and Auto

Very reputable service. 2nd time bringing my German vehicle in for service. Saved me money on first trip on routine services that weren't needed and showed the items that didn't need changing. Visit this past weekend was just service needed and refillled tires and radiator where others recommended parts replacement. Will return! Thanks

I've been taking my car to Steve's for almost 6 years now and they've been nothing but kind and professional. I've taken my car for a whole host of issues and it's never been longer than 4 days in the shop. Just recently I took it because my check engine light was on. I took it in at 7:30, right when they open. They had called me by 10 to tell me the diagnosis and it was ready to pick up by 2 the SAME DAY. I know this isn't the case with every car problem, but to compare, the Chevy dealership told me it'd take 3-5 days just to LOOK at it. The price they charged me was fair based on the word of my dad who is a mechanic. And, what's more, when waiting in line, the person in front of me was incredibly rude, and the person at the front desk maintained calm and kindness. Now that is quite the task! Love Steve's Tire and Auto!

Steve's Midtown Memphis team serviced the used Prius we bought from our neighbor. Great job and excellent value. In the last 2 weeks, I had one tire on my Porsche leaking air. They fixed it for $32. Yesterday the Prius had a flat. Had the tow truck recommendation from Steve's team. Great service arrived at 7:30 AM as promised. This time I had to get a new tire. Again, the team at Steve's MidTown did great work. Their waiting room is better than some car dealerships! Free coffee. Kool car art. Big flat screen. Comfy chairs.

Excellent service and don't tell you to fix anything extra. The staff discusses options with the estimated quotes.

I called here on Thursday asking if any appointments were available for Saturday morning, and was told to come in Saturday at 8am and they should have time for me.I come in at 8:20am, admittedly a little late, and the older guy at the front desk asked me what was the problem. I told him "I have a check engine light on" and he immediately tells me that they're too busy to look at it and to go try the other location in East Memphis the next Monday. Then said there is no guarantee they'll look at it even if I did manage to get an appointment set up. Honestly he was completely useless and waste of my time. No option for me to leave my car overnight or anything, just a simple "go somewhere else and good luck" I went to the Goodyear down the street and the guy tells me he will get it fixed that same day, even with a lobby full of people waiting at 8:30am and a full lot of cars ahead of me. Then he asks me the problem, and realizes it might not be a big issue and comes outside to check on my car right away. Turns out it was just a quick 5 minute wiring fix in my car. I was in and out in 10 minutes at Goodyear, and the guy at Steve's Auto couldn't even get up from his desk. Maybe he could tell I was new in town and figured my problem wasn't as important as his regular customers, I don't know but I felt like I was imposing. Maybe the other employees here are more accommodating, but that guy working the front desk was enough for me to give this place hard pass, and I won't be coming here again.

I went to this place because it was nearby and a hair cheaper than the scumbag dealerships. It was still $361 for my transmission fluid change, and my transmission isn't even flushed, it's just a drain/refill procedure. I wasn't going to attempt this at home without a level shop and ensuring I had a precise amount. I'm writing this because the transmission fluid itself was listed at a whopping $130 on the receipt. Four quarts of this ATF Toyota fluid is $61.66 on Amazon currently. There is no conceivable rationalization these people could have for this, other than to prey on people. Maybe they're using fluid that's twice good as the OEM Toyota fluid? No. It costs them twice as much to acquire? No. I would at least be willing to bet they did the job properly, but when you put your B.S. overcharges on front street for anyone to see, it's easy to justify not returning. They must legally have to display their prices like that, because that's the typical measuring stick for business, to do whatever they can get away with as long as the law isn't a threat. $32 to patch my tire also, I agreed to it this one time because I was already there, and didn't want to go out of my way to anyone else and wait possibly 2 plus hours just for that.

Scam! Was told I needed to replace my brakes and a wheel bearing. After $1400, my brakes were still squeaky and jerking at stops. I took my car back in THREE times to have them check the brakes and was told everything is fine. Flash forward to a year later, took my car to a repair shop I actually trust and they told me the wrong brakes were put on altogether. Do not trust them.

I was quoted a rate to repair issues, but when I picked up my car, I was told this was just diagnostic fees, which was not made clear. This is definitely one of those shops that takes advantage of women

I needed 4 tires and thought I would try Steve's Auto and tires, I live near by and pass their store all the time. I went by Saturday the 6th to see if they had the tires or could we order them. They are CLOSED on Saturday's. My fault I should've looked first. Tuesday I called looking for pricing and I believe I spoke with David. I gave him my tire size and said I was looking for a price of about 68-75 dollars a tire and he said WE HAVEN'T SEEN 68 dollar tires in years!! I said okay what do you have he said I can get you 4 tires mounted and balance for 658.50 dollars! I know he wasn't being honest because I've seen tires all day on line for 68 to 70 dollars. I told him I'd have to think about it. I turned around and called Discount Tire on Hacks Cross rd. and he that guy said I've got a building full of tires at that cost. So I drove over and waited about 30 minutes and got 4 good tires mounted and balanced for $ 412.01 dollars!! That's 242.61 dollars cheaper than Steve's Auto and Tires on Popular. Now I've read some good reviews about Steve's mostly about how nice customers were treated by the Gal that works behind the counter. Not so much about the work.I got no pleasure writing my review about Steve's Auto and Tires on Poplar, I wanted to do business with them, I live close by, pass their store almost every day going and coming home but I felt like they were trying to cheat me and tell me lies about tire prices. Hell, with Internet a person can find out about prices for ANYTHING, why did they feel the need to CHEAT!

BEWARE of STEVE'S.                 AUTO!!! $$$$For 3 months Steve's Tire & Auto tried to repair my car.  Occasionally it would not start. They did numerous things they said it needed & charged me $3375.00 & said yep this should do it. My car intermittently still would not start. Two other people said I needed a starter. The first thing I said to Steve's was check the starter. Steve's said 2 times we checked the starter & it's fine. During the 3 months I was stranded several times because my car wouldn't start. I had to leave it on a Memphis city street & walk home hoping my windows wouldn't be shattered, or myself attacked. I spent money on ubers & missed appointments.Paid for ubers until I couldn't. A different individual put a starter on my car & it's been fine since March. Steve Woodard owner of the place is refusing to refund any of my money. He offered me $500 in credit to this place that couldn't find the problem! Well Steve as I told you on the phone 2 people knew it was the starter when they hit on the right side of it & loosened the part of the starter that tends to freeze up. I wasted 3 months of my life for your Tech to figure it out who obviously hasn't had as much experience with cars as my Heat & Air guy & a truck driver.The lady at the BBB thought that was pretty funny too!SHAME ON YOU STEVE WOODARDI! I'm a woman & a senior & without a doubt your guys thought just get the old lady in & out. Now you don't think it is necessary to do the right thing! They did NOT fix the problem I asked them to address!The last time I was stranded I called them,  James answered. I asked "what should I do now? "His answer was "Ma'am, I have no idea." and hung up the phone.So friends, if that's the kind of service you are after then head on over.  Two locations to serve you. WE WON'T DO WHAT YOU ASKED BUT WILL CHARGE YOU ANYWAY. EXORBITANTLY!