Steak Escape Hernando

Got a door dashed regular grand escape and fries. This place is always great to me whether you're dining in or taking out. A staple of Hernando even though it's a chain.

First, let me say that the customer service is great. Everyone is very polite. Now, what was disappointing was my order. I ordered the Grand Escape, and it was barely any meat on the sandwich, and for it to be $10, there should be more, so I was highly disappointed in this. French fries were good, though, and the restaurant was clean. It didn't used to be like this, but if this is how they will be going forward, I doubt I will return.

I love this place.Well, the chain at least.I do really like there is a location in Hernando.Also I like that there's a hometown feel to it.I like that they hire young people because sometimes it can be difficult beginning to work.Quality and presentation could come up a bit.Other than that; menu cool. Food is good.If it wasn't in Hernando it would have been three stars.If there was a quality control manager there. Maybe a 5.However, if you want really good fries and steak on some kind of bread. It's worth coming here. Regardless of my opinion.

A favorite go to for a cheesesteak sandwich. Hot, delicious, and made to order. Fries are spot on.

Today I was in this restaurant Steak Escape of whom I believe was the manager possibly name Ricky. He became very irate while I was in the restaurant. I feel he has unsanitary practices. He stood over my food yelling and I could see discharge hopping out of his mouth. He was yelling while other customers and employees employees looked on. After all of this he wouldn't give me a refund. I believe he was drunk or something.

This is a chain franchise and this one is poorly run. I'm all for hiring teenagers, but not at the detriment to your business. From point of order to delivery of my sandwich and forgotten French fries was nearly ten minutes as the employees engaged in mindless banter? My regular sandwich was cut into two pieces, on about. Six inches long, the other three inches.. Just not paying attention. And "oh yeah, you had fies didn't you"?

Place is good for what it is fast food. They do hire a young staff here mostly teenagers but the service has always been good. The place is clean unlike most steak escapes and they really do have some of he best French fries around... Someday when I am feeling like cheating I am going to get the loaded smashed potato and loaded fries. But stay away from the buffalo chicken wrap so bad not hot...only at half and my stomach wishes I had not eaten any of it!

On several occasions I have been to this store and tried to order something that I found on their website. Their standard answer is, "that item is not available at this location."What I did order was very tasteless and dry. The fries were also very greasy. The restaurant was clean.

I never leave reviews but I felt that need to leave a review of our experience tonight. Service was friendly as usual but I have been noticing for some time now how dirty the restaurant is every time we have visited. Years ago we would visit weekly but now it's once every few months due to how dirty it is. But when we got our food tonight at the counter we saw a roach crawling on the counter where the brown paper sacks are kept, then when we went to sit down and started eating we saw two more roaches crawling on the floor so we quickly got up and left. I am not sure what has happened to this location. It used to be so nice years ago but we definitely will not be back until the cleanliness is addressed.

Why I waited for years to enjoy this chain of restaurants I will never know. These have become a "go to" choice regardless of where I am. Love all the subs and bowls. So much better than the normal fast food. And don't pass up the fries. Enjoy your meal!!! You will return for more.