Some of the spots on the soles are flaws of the shoe. You can tell they never walked around in them other than trying them on.
Chevelle O.
Dec 29, 2023
My husband & I came into the store today to buy him crocs. We saw a sign above a stack of crocs that said $18.74. Obviously we thought that must be wrong so my husband went & found an employee who confirmed that price was correct. So we found our sizes and went to pay. When we got to the register they didn't ring up $18.74 instead they rung up $44.99 so the employee went back to check the price tag again. He came back to the register with the sign in hand. That's when another employee proceeds to say no that's the wrong sign, did y'all not read the style #. Speaking to us as if we knew what she's talking about. They were rude & never once did they apologize for the misunderstanding or even try to solve the problem. They just dismissed us as if it was our fault that they put the wrong sign up. I have informed all my friends & family about this situation, & we have all agreed that we will no longer do business with Encore Shoe Dept
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