SEPHORA

Today I visited the Southaven location and in comparison to the Germantown location it was a HUGE let down. The sales associate at the Southaven location was EXTREMELY rude. There was only 1 person working so I patiently waited for her to finish with another customer. When she finally got to me a man walked in looking for perfume. She walked away from as I was talking to point him to the perfume and continuously yelled out to him about him needing help or if he needed something. Honestly I felt like she thought I was not going to purchase anything significant and was trying not to lose the man's sale. (Even though she doesn't work on commission.) Ultimately, the man felt like the fragrances cost to much and left. Of course by this time I am irritated. I asked for samples of a few products and I will just let you all look at the differences in the pictures. Southaven Sales Associate: The sales associate said " it's not meant to be a full use. It just for you to put somewhere like behind your ear to make sure you don't have an allergic reaction."Germantown Sales Associate: "this should give you a couple of uses to make sure you really like the product!"The Sales Associates at the Germantown location were EXTREMELY attentive. Asked me questions about what I was looking for and skin issues I had and then made suggestions of products and gave me FULL samples of EVERY product I asked for without question or excuse. I live in MS but I will drive ALL the way to Germantown EVERY-TIME I want to buy something from now on. I WILL NOT BE BACK TO THE SOUTHAVEN LOCATION!

In and out in about 6 minutes. They were very helpful as I know NOTHING about makeup and she was spot on with the shade match. Definitely will return when I need help. Thanks auntie!

Amazing experience with young lady named Vi she greeted us and had a line of people and was super friendly attentive, i have come into many Sephora's stores with a few people working and get ignored and she was on top of her game came all the way to the other side of the store to tell us she has a few people on line and to go ahead and look around and she's be right with us and once she was free took me to exact location of what I wanted. She has good conversation and a very good attitude. There needs to be more people like her working for this company I am so satisfied with this experience!