Rock House Live

We realize a new place has kinks to work out so we are willing to make allowances. We were ignored upon arrival, but finally recognized after a few interactions. Our server was OK, but when I asked about the wedge salad advertised online she was unaware. I opted for the regular salad and the spouse got a rice bowl.We were both disappointed. The salad was bagged greens with a few additions, bagged croutons and bottled dressing. The spouse's rice bowl didn't have enough sauce and said the guacamole was not appetizing. The atmosphere has potential to be a fun tavern and I'm sure the fried and nacho options are good. There just needs to be more attention paid to the healthier items

I came twice to make sure I hadn't just picked the wrong food... but no. I see a lot of people complaining about the wait time and that was pretty long, but the killer for me is the food. It's just bad. To be honest, the only thing I found that was good here was the cheese dip, which neither my husband nor my friend really cared for. I love it because it's thick and though it looks small, the bowl is deep so you actually get a ton. So I would definitely recommend that. I did notice the chips were chewy though. They brought us a new round but it does make me wonder if they use special chips for the nachos or if you could end up with chewy nachos. Something to consider. But I can't recommend anything else. When my husband and I visited, we got burgers. They were the saddest burgers I had ever seen. They literally came with the meat and lettuce. We had asked for mayo on the side but no tomato? Nothing else? It was bizarre. Also, my husband's burger patty was noticeably burned. My chicken patty was fine but tasteless. When I went with my friend, her chicken tenders also seemed burned. She ate them anyway, but she mentioned she wouldn't want to get them again. My Southwest Chicken rice bowl was just ok. It had no flavor. Loved: - Appetizer: Zach's Smooth and Spicy Queso- Side: Seasoned FriesOk: - Burger: Rockhouse Exotic Chicken- Rice Bowl: Southwest Chicken - Side: TotsDisliked: - Burger: Rockhouse Butterbomb Burger- Chicken Tenders

I won't come back here. The tots tasted like the cheap frozen kind. The chips for the cheese had a weird texture. My wife liked the cheese dip but I did not. My burger was burned. It also only came with lettuce and mayo. It was not good.

So the food hasn't improved in a year, but the real criminals here are the waitresses. Service is not just poor, it's nonexistent. You have to actively beg for each drink. The blonde we had tonight didn't come back to check on us at all the whole night. It's not that busy. Empty drink cups all over the table, not one "Can I get you a refill". This is where waitresses go to get their revenge and then go to that truck stop in the sky. Twin Souls was great as usual though, but they can't save this place.

Collierville Rockhouse has terrible food, terrible service. Waitress was a smart as, slow, impolite. Food was bad. Avoid

Service horrible. It was a Saturday at 5pm. Waitresses constantly passed us and wouldn't make eye contact (assumption is we weren't in their section and if they made eye contact they might actually have to help us). Once seated, we waited 20 minutes before asking the man mopping the floors if we could get a waitress. Had to walk up to the bar to order soft drinks. Once waitress arrived, we ordered burgers, wings, and nachos. The nachos literally had cheese on ONE chip. We never saw our waitress after taking our order so we could never find anyone to ask for more cheese. We had to go to the bar AFTER we got our food to ask for napkins and silverware. The burgers were actually quite good, as were the wings. But we will never go back. My little kids even commented "I don't think they like us...they keep ignoring us".

There was nothing good at all. The salads, sandwiches, and quesadillas were just awful. The restroom was filthy. One stall in the women's room was overflowing and the other was disgusting. This could really be a great place in Collierville if they just cleaned up and focused on a great burger, sandwiches, and wings. The music was too loud but I could get past that. I never leave reviews, so it speaks a lot that I am trying to warn others.

Sorry to see some have had bad experiences, but sitting here on my second visit I've had nothing but good experiences.The live music (Lance) on this Sunday has been excellent. The brunch menu looked good but I had decided on hamburger before I came. The Rock house burger was cooked perfectly and delicious. The seasoned fries were good as well. The service was good. I will definitely be back.

We got the cops called on us because we were looking for an Apple Watch in the parking lot next to it. the guy and his wife were incredibly mean and then went back inside

Joined just to leave this review. Hopefully save someone else from a bad experience. Recommend eating anywhere else in Collierville. Wait staff is super slow, sitting down at tables with customers, ignoring taking our order. Out of items, had to change our orders a couple times. Medium burger was like a hockey puck. Bacon on my sandwich was burnt bacon bits. Won't be back.