Residence Inn Memphis Downtown

Super overpriced hotel that left a lot to be desired. At nearly $300/night, I expected a whole lot more than what we experienced. Upon check in, I had to push to get the upgrade that should have been offered automatically since I am a Bonvoy Platinum Elite member. Instead, the manager on duty informed me that a king room was the best they had to offer. I commented that there was a larger room that appeared to be available and he agreed that yes, it was a bit bigger and he could give me that. Regardless, that wasn't what made the stay less than stellar. The condition of the room and the questionable location are what disappointed me.The rooms have had some minor updates but the popcorn ceilings reveal the timing of the last major renovation. The vents rattle, the toilet didn't flush properly, the closet doors in the bedroom are flimsy and mirrored...you get the picture. And when we checked in to the room, the toilet seat in the bathroom was left up, a towel had been used (and had hair in it), and the mirrored closet doors were dirty/greasy. Additionally, the sofa bed was stained and in poor condition and had no sheets on it.A couple of additional closing gripes. Make sure you bring water. It's not offered like it is at most hotels. And if you try to message with the hotel staff through the Bonvoy app, don't expect a response. Lastly, the complimentary breakfast is subpar and there are almost no vegan/gluten-free options other than a packet of make it yourself instant grits and some bruised bananas. Overall, not an amazing experience and not a property that I can really recommend.

Our stay started a bit shaky given that the street in front of the hotel entrance is totally block by construction. It would have been nice in all of the pre-check-in communications sent by the hotel if they sent out some warning on this situation. With the help of the valets we were able to get situated but we were lucky to have driven in from the east ($32 to valet park with tax).Once inside we were pleased to get a great upgraded corner suite on the 10th floor as Gold members. This was the best room of our 10 day trip that included 9 nights in Marriott properties. The room was not only spacious but the decor, fixtures and furniture were much nicer than most Residence Inns we have stayed at around the US. The public spaces in this old art deco renovated building were classier too and in good shape.The staff we encountered were all friendly and helpful. The breakfast buffet was pretty standard for RIs. The location was close to a number of attractions and "close enough" to the always loud and rowdy Beale Street.Highly recommended!

Pet friendly. People friendly... 5 walking blocks from Beale St, 2 blocks from RiverWalk and literally on the corner of Main St.10 walk to Arnold's BBQ! 3 min walk to Sage Restaurant.Thank me later. Just go with the VIP parking. Otherwise I don't know where on God's Earth you're going to park in downtown memphis. The parking attendants are respectful and reliable and nothing on my car was damaged.The room, bathroom and kitchen area were clean. I don't know why you would want a kitchen area in Memphis! Have you not tasted any of the food there? Do you know their home for barbecue and catfish? You must be a total vegan scared of any bit of meat product.They had a plethora of pillows so my dog could have his own.

This is a fine hotel. It's not the Peabody but you won't pay Peabody prices, either.The entire staff was extremely friendly and helpful. The room was good-sized and very quiet. There's a decent kitchen with a full-sized fridge and freezer.The location is great. It's an easy 10 minute walk to Beale Street or just about anywhere else downtown.You get a freeeeee breakfast every morning. There's Starbucks coffee, cereals, eggs, sausage, yogurt, snack bars, and even Jimmy Dean breakfast sandwiches. If that's not good enough, there's an actual Starbucks just inside one of the entrances.For good value, I was very pleased. No complaints at all.

Excellent location. We walked everywhere to Beale street & all over down townHotel has a free decent breakfast. Make r own waffles w fruit Fresh eggs & sausage. Yogurt selection. Breads bagels etc. I like the room w kitchenette & set up more like a studio Bathroom was huge sort of wasted spaceHotel is lovely. 1930s art deco building refurbished Lobby is deco. Rooms are not but niceGreat rooftop deck with views for miles. Employees were all very nice & helpfulThere is a trolly that runs all along main st & all day pass for $2. Highly recommend trolly as a cheap & easy way to see downtown We loved our first time inMemphis

We were looking for a place that was close to the sights of Memphis, and yet not too close - this place is a great example of just that.Within easy walking distance of Beale Street, but not within earshot, this room was quiet and comfortable. The staff was polite and helpful, the room was clean and tidy, and the air conditioning worked - which is important in July, since the air in Memphis is so thick you could cut it with a knife.Other attractions are a bit farther away - if you are physically fit, you can easily make it to Sun Records or the Bass Pro Shop pyramid like we did. If you aren't and still have good balance, those rental scooters are literally EVERYWHERE in Memphis.There was a large screen TV in the room, which we put to good use while waiting to cool off a little. The hotel serves a good breakfast daily as well - I enjoyed the waffle maker too much.The hotel is also within reasonable walking distance of a number of restaurants, including the vaunted Rendezvous, which is famous for barbeque.We enjoyed our stay here, and if we return, we'll return without reservation.

So they don't let as many immigrants and visa people into the USA anymore, but they do let the permanent Residents Inn, and this hotel celebrates this fact.Another towering hotel right in the heart of Downtown Memphis which usually doesn't get all booked up because it's expensive and a lot of people with high expenses aren't coming to Memphis on a regular basis anymore.

One of several hotels I like in downtown Memphis along with The Peabody and The Talbot Heirs. What I love about this Marriott is the original art deco style. The rooms are more like studios. The location is great. My favorite place to stay is on the top floor where they have two suites. There's also a nice rooftop patio to hang out on with a nice view of the river.

We had a very pleasant stay at the Marriott Residence in Memphis. Reception was prompt. I was able to get directions for walking to various sites and on using the trolley. The Inn is convenient to many things: Beale St, the Civil Rights Museum both are walkable. The trolley makes it easy to get to the amazing Bass Pro Shop. Restaurants are also convenient walking distance, as is the Peabody--visit the ducks. Our room was one with an "upstairs" bedroom. Two steps up. An interesting design feature. Clean and appointed as one would expect for a Residence. Breakfast, likewise, was as expected. The breakfast seating area also opens to a Starbucks if interested. I'd willingly stay again.

Great hotel if you enjoy the ceiling falling on you in bed and the smell of mold. I stayed in three different rooms during my three-month stay on insurance, and all showed signs of water damage. Front desk attendant Ima acted as if this is commonplace, with no offer of assistance in changing rooms to a long-term guest with many belongings. Yes, there's a rooftop patio (no bar, no tv anymore) and yes, the hotel is well-located as far as downtown Memphis with some of the staff being friendlier than usual, but the hotel falls absolutely flat on value, service, and amenities. Rooms are clean enough but noisy with soft, worn mattresses (the smallest "queen" size I've ever encountered) and poor design choices. Unless you're a child, don't expect to be comfortable using the sofa beds. Closets are useless, bathroom lighting is terrible, bathroom vents are inoperable, and the showers are very narrow, even for a slim person. Breakfast is on par with that of bad public schools--everything is prepackaged, even the waffles. Perhaps if they didn't allow every city employee in off the street to partake, they might save enough money to offer a suitable breakfast for this price point.Housekeeping is good, if you can get it. The hotel operates on a 24-hour notice for housekeeping. Even when given the notice, it's iffy whether or not you'll receive it when scheduled. You're more likely to receive a written note under your door from the housekeeping manager rather than any offer of assistance.Valet (at a whopping $29/night) is inefficient to say the least. The ramping area holds about four vehicles (for a nearly 100 room hotel) and is often clogged with people parking for the Starbucks or anywhere else really--there is zero management of this area. In fact my first experience at the hotel was of a full valet area, and, finding no other option than to double park, received a gruff "you in a bad spot" from valet Elmo, who I would come to learn is the most miserable and unhelpful employee at the hotel. Later, upon receiving my car from valet plastered with a booting notice sticker and paper ticket, Elmo's only response was, "don't ask me. I just get the car." Most helpful. With the number of transient individuals hanging around the exterior of the hotel panhandling, you'd expect at the very least an outdoor valet stand to exert some measure of control and safety at the entrance of the hotel.In the end, the hotel is way overpriced at $200+/night total but if you must stay, my best recommendations as a local are to schedule housekeeping before your arrival if you're staying for a short period, enjoy any of the fantastic local restaurants within walking distance for breakfast, request upper floor rooms ending in "03" as these are the only rooms that face north (away from street noise) and have no adjacent rooms, and to find alternate parking than the hotel valet. Pro tip: valet cars are parked in the First Place garage around the corner where you can self park for cheaper. Or better yet, take your chances on the street, where parking is free north of Monroe Ave. 6pm-8am Mon.-Sat. and all day Sunday, and where there is very little enforcement anytime--a very rare expired meter ticket being a cheaper-than-valet $21.