I truly want to give this business a solid 4 star review. Really. Their juices and food menu items are great. I absolutely love their tuscan white bean soup. The mung bean noodle salad is one of a kind and SO delicious. All the juices are unique with so many fresh and good-for-you ingredients that you wouldn't be able to find at any other juice place. Their menu changes weekly and they post it on their instagram and facebook so everyone can keep up! One good thing about this is that you know every menu item is made with the freshest ingredients and they will not compromise for quality. However, if you do really love something but it doesn't come back on the menu, you're outta luck. Sometimes they run out of juices quickly, but that probably just speaks to how popular that menu item is! They also offer some good deals occasionally when they need to clean out their inventory (buy one get ones, buy 3 get one free, etc.). Love that they also have two locations on Poplar in East Memphis and one on Cooper in Midtown - makes it very convenient to get your health food fix when you need it! Raw Girls does something unique in Memphis and that is something I really like about them.Here is where I really understand why customer service in any type of business is so important. I went on their instagram page and made a comment about their non fruit/veg juices all having sea salt in them and whether they would consider making any of them without sea salt in the future. I meant absolutely no harm, but the (one-sided) interaction ended up with me being blocked from viewing their instgram profile. I got no explanation or response to my comments which was quite confusing. I've posted a screenshot showing my second comment after being confused as to why my first comment was deleted. If you view their instagram page now, that 2nd comment is also deleted. I'm a bit confused as to why I would be blocked since I can easily view their content by opening up their profile in a browser without being logged in (or even logged in under a different account). Anyway, this whole situation was quite strange to me and made me question how they treat customers through social media, their honesty and transparency, and why any business would resort to passive aggressive means so that they can protect themselves(?).A few other things to note - every 16 ounce juice is $9. Quite pricey, since most juice places I know charge, on average, less than $9. And $8 for chia seed pudding which seems a tad much for a simple preparation. I ended up bringing mine home and adding a bunch more fruit into it since there were only a few slices of banana, a few blackberries, and some pomegranate seeds. There is also sea salt in this chia seed parfait.... if you do like your pudding on the salty side, you'll like this one! Finally, just a note - I've also seen prices for the same menu item increase from previous weeks.Will I be back to purchase some juices? Maybe. But I'll most likely end up thinking about whether I want to deal with a business that seem like they pick and choose their customers.minus 1 star for customer serviceminus 1 star for the priceminus 1 star for lack of consistency
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