PYRO'S Fire Fresh Pizza

If you want hot and ready pizza. This is the place to be. I love making my own pizza and watching it cook in the fire brick oven! Pyro's service is always quick and easy! I'm extra heavy on the toppings and I feel no judgment! I ordered the breakfast pizza with cinnamon roll bites for dessert. My sister created her own chicken bbq pineapple pizza and it was delicious!!

Generally Pyros is slower than Mod's, Pieology, and other individual size pizza places. At 3 to 5x the wait time per person versus any other build to order restaurant (ie Subway), Pyro's is rarely a 'quick bite'. With that understood, the Ridgeway location is also the most disorganized. 1.) They are seemingly never ready for the rush period. If lunch averages at 200 pizzas on a 'normal' Sunday or Thursday, then plan and prep 220 so there's no need for a line person to spend time squashing and portioning dough. Have 250 plates clean and ready and all else stocked.2.) The 'six buzzers for six people at the same table' doesn't help anyone locate orders. The last pizza is commonly delivered 15 to 25 minutes after the first, even though they were put in the oven with only about a 10 minute separation. In parallel, the 1st to last pizza is out of the oven approx 10 min apart, so the 25 minutes involves sitting at the SA counter getting cold. It seems this occurs in part because there are so many remakes. The remakes seem to be because no one knows what a Spud or Breakfast pizza does and does not have on it, so any mods will double the confusion. Recipe cheat sheets + looking and asking the customer vs. requiring the first employee to repeat 'no peppers'.3.) why are orders delivered, "Breakfast without bacon" instead of using the name given when building the order? It seems that's a parallel symptom of whatever problem prompts, "are you waiting for anything else?" When only 2 of 6 people have food. AT LEAST they ASK - which is why 3 stars instead of 2.Bottom line - This location seems to be at the top of the death spiral. Under trained & under resourced -decrease in customer loyalty - decreased sales - less money to hire, train, and provide needed hardware (ie plates) - decrease in customers - another drop in sales...and round and round. Too bad because the location is convenient.

Stepped into Pyro's Pizza and was instantly greeted by the smell of fresh dough and melting cheese. I went all out and crafted my own pizza masterpiece with a mix of tangy tomato sauce, gooey mozzarella, spicy pepperoni, and a bunch of veggies. The crust was baked to perfection - crispy on the outside, soft on the inside. Every bite was a burst of flavors that had me savoring each mouthful. The staff at Pyro's were super friendly, adding to the cozy and welcoming vibe of the place. It's a pizza paradise in Memphis that you just can't miss!

The atmosphere was welcoming. Everyone spoke and said welcome to pyros. The customer service was great. She clerk reconfirmed what I requested on my pizza. The noise was average. Cool to order and delicious!

The pizza was was good, the crust is light and flakey. Good sauce, very flavorful, but I was disappointed with the portion size and the Mediterranean salad was soggy.

I ordered food for pick up, because going to places like this overwhelm me - if someone is standing behind me waiting to order. There are so many topping choices, so being able to look at the options as long as I need online vs standing in line really helps! I love that this place is one price for as many toppings as you want. Its awesome! I also go crazy and put everything and the kitchen sink on it. Honestly, Its hard to stop. Everything sounds good! My pizza was really tasty, a little overcooked and crispy, but not bad. The size was more than plenty. Its bigger than a personal pan, but not as filling since it is thin crust. The garlic knots were not my favorite. They were very garlicy in flavor ( which is awesome) but more doughy than I'd like. I probably wouldn't get them again and just stick to the pizza.

First timer: walked in after getting my hair done next door. It was after lunch.No one greeted me and there was no one behind the bar area. I didn't know where to go or what to do so I went to the cashier who was standing mid pizza oven in the back of the "restaurant". There were 4 employees standing around. There were 2 customers at a table and 1 at the cashier. There were 2 guests at the beverage area talking. I finally asked one of the cooks behind the sneeze guard what I was supposed to do to order a few pizzas, a Pyzone and a glass of wine while I waited. He told me I'd have to order the Pyzone online as it is only an online and catering item. He said I needed to order the pizzas on the line and the wine at the bar. His smaller friend turned his back to me and whispered something to him & was clearly talking about me. I told them both, "I'm a newby- this is my first time at a PYRO'S. I then asked if I could order the pizzas online as I already had them in my cart, but had hoped to drink a few glasses of wine while I waited. The taller guy who was kind, said to go ahead & order on line and he would have someone go to the bar and take my wine order. I went to the bar and was trying to order online but it wasn't easy. No one came to the bar. I waited longer. No one mar. ( I believe there was a very short manager in premise because I saw him playing with to go boxes at the beverage station. Finally the guy who had Ben speaking to me, said I should download the app as it is easier. I said I had used their website and the " order online" button but it wasn't working easily. I asked what the house wine was because it was "Wine Wednesday" & there was a discount. He named off a few wines and I asked if there was a merlot or a red blend. He said, " no, but there is a Cabernet". I said that would be fine. He proceeded to ring up the wine and the whole time I was still struggling to put the order in. I asked if he could put the order in for me while he was ringing in the wine. He said, "No, the order has to come in at the cashier and this bar POS doesn't go there". At that time he told me the Cabernet was $9.00 not the $2.50 special price. I was so frustrated I just said okay, let's move on; I need to get these pizzas ordered. I finally got the online website order placed & had to pay at the same place 2x. ( inconvenience).The young man who was answering my question, & came to the bar to serve me explained about the app. He was very nice and accommodating. ( Young male, about 5'8" , 22-25 years old, 175# short black curly hair and wearing uniform.)The woman behind the POS and the young man standing around ( female, about 5'9", 150#, dread/braids-up, about 18-23. 2nd male cook was about 5'4", long braided hair, about 18-20 in uniform) were both behind cook counter & he was eyeing me and clearly talking about me. I saw the first guy making my pizzas and Pyzone. He was working . After sometime, he came out and delivered my pizzas. $53 later I was out.

***UPDATE 4/5*** so I have emailed Kirk THREE time over the last four days as he asked and of course NO Response. Kirks response was for show. Not because they care! {uploaded picture of three emails sent}*Original Review*I am just really disappointed. This is the second time I tried ordering here the first time I called and ordered for curbside pick up I had cash only. When I got there I called them once I got into the parking spot and they said I had to come in. I said I ordered curbside.. she said I am sorry we have your order ready, but you can only order curbside if you order online. I explained I have an infant in the car and cannot come in. I left I was pissed. So I just ordered AGAIN I tried their online site but it was glitching and not allowing me to order a pesto base instead of marinara. Could I please just order over the phone for curbside and pay over the phone. After calling three times and speaking with the manager Demarcus no they couldn't do that. Now I was stabbed in my hand when I was mugged. So I can use my left hand. I have a sleeping baby in the back seat I cannot come in. I called a family member in Florida to see if their computer could do it right. She was able to order on the computer with no issues. I have now been waiting an hour for my pizza at curbside. I ordered 15 mins before I got here. Waited 24 mins after saying I was here online and called letting them know I have been waiting outside for almost half an hour.. 36 mins after arriving a young black female being out a pizza opens it and asks me if it is right. I said I ordered the meatless pizza with a pesto base. She said "yeah that's what this is" I said where is the meatless sausage?" Oh we will fix it and get your other pizza I have waited over an hour to get my pizza. They didn't say sorry they didn't say shit. This place is brand by children who have absolutely no idea what they're doing. To add insult to injury. They still brought out the same messed up pizza. They just put a bunch of raw spinach on top and meatless sausage to cover it up. Both pizzas had raw spinach have on top I mean this is so unacceptable for almost $30 and An hour long wait!!

I really enjoyed coming here. There were a lot of cool options and I really enjoyed this place. Hubby loved his pizza with spicy marinara, pepperjack, roasted chicken, pulled pork, steak, and cajun chicken! It's expensive with all those meats but it was good! I know you can make your own things but I'm not great at that so I stuck with the menu options. I'm glad I did because I liked my Southwestern pizza and the sweet cajun salad. Loved: - Appetizer: Savory Bites- Salad: Sweet CajunLiked: - Pizza: Southwestern (get again with ranch dressing)Ok:- Dessert: Sweet Bites (cinnamon)

Pretty good compared to the last time I came here. It wasn't too busy but they did a great Job on my pizza