Plaza Tire Service

I was really impressed with the service provided to me by the assistant manager, Sean Lawrence. He was able to successfully locate and install a new set of tires of an uncommon size. The entire team at this shop is friendly, professional, knowledgeable, and willing to go the extra mile, especially for their repeat customers. The personalized service and quality customer service keeps me returning.

They are a honest tire and auto maintenance shop. Very friendly staff.

The customer service representative Joe, went above and beyond with his charisma and honesty. He has a great personality, voice and character that improved my communication with the business. Clear and concise responses in interesting, easy to understand English set the standard for speaking to a human being ready to service our needs. Direct line to a real life customer service rep in Joe, who sets the bar for how to attend to a customers needs over the phone. Well played, Plaza Tire.

i was not impressed i stood there a long time watching the going ons i will not be going back friendly yes slower then snout yes it's like no one was in charge the guys would bring the broken tires and filters filled with crude up and then stand there waiting for direction then at some point a service writer would magically appear then disappear then try to find the customer that left there car with them for the day. hell my keys sat on the counter for 25mins before he said they were in the car they were not. leaders i did not see. my favorite was all the guys standing in the circle bull shitting as i stood there waiting for me little car so i could continue my my day friendly yes polite yes

Today, I was in a bad place. I had a family emergency and needed an alignment in the worst way. Nobody in town could help or would take the time to even look at the car..until I called Josh at Plaza. He took the time to hear me when I was in need, to access what could be done and to take care of the problem for the customer immediately. Josh got me fixed up and on the road and has earned my business in the future and every referral I can send his way. Skip over the guys that got blown away by the storm--go see some people who care about customers! Thanks Josh and Team!

I have been coming to Plaza Tire for a few years now. And I've always gotten great service. Everyone from Brodie and Josh on down, are very friendly and professional. If you need tires or some work done, come on down to Plaza Tire. Great people, great service.

The store and management is the worst to do business with. We are best of nea winners for 2 years in a row, we highly recommend our customers and friends do business with Bill at south west drive branch. We can give you countless times they have failed to keep us safe and do good business. Run from this store if your smart..

These folks are awesome! The prices are great. Staff is friendly. I recommend them to everyone but especially those single ladies like myself who has gotten taken advantage of.. Honestly makes them

I needed some tires and checked all over Jonesboro before finding Plaza Tire. I decided on tires from them after seeing all of the positive reviews and am extremely happy with the result. The waiting area was very clean & comfortable, even had good coffee while I waited. The service was awesome and the price was less than most of the other competitors that I checked in Jonesboro. My family plans to go back when we need an oil change to other service. I don't usually do reviews but I am making an exception in the case. I live in the Memphis area but am from Jonesboro and spend a lot of time there.