Performance Tire and Service

We always bring our cars to Performance Tire on Bartlett Rd. They are honest and always do a good job. They have never tried to sell us on extra work to be done. It is best to have an appointment since they can be very busy. The location is not convenient for us but their honesty is worth the drive.

Performance Tire was recommended by my mechanic (Brian Massey) as a good choice for tires. I've bought from independents, factory stores (i.e Firestone, Goodyear) and chains (Sams, Costco, NTB, Tire Mart). If I have to buy tires I REALLY like buying from Performance. I've now bought tires for two different vehicles and stopped in for rotations, balances, and "...something doesn't feel right" visits. My resounding 5 Star Rating (which I VERY RARELY give) is for a few different reasons.1.) The advice is always founded upon reasonable and logical decision making born of experience. It seems every time I did business with chains and factory stores I sensed that the diagnosis and advice was influenced on a need to hit corporate revenue goals. No matter who I spoke with at Performance (Syd the Owner, Sam his son, or the guys in the shop - sorry don't know their names), the diagnosis and advice was as straight as you'd get from your best friend. It's more than simple honesty or integrity; it's...just the way you want to be dealt with. 2.) I shopped PT's prices both times I was buying new. The prices were always competitive. Though I'd possibly pay an extra $40 to $100 versus chains and factory stores due to my positive experiences, it would rub against my thrifty (cheap-skate) instincts. The first time I visited the price given to me was about $40 or $50 more than the same 4 tires at Sam's. I asked Sam, "...convince me why I should buy here." I don't remember exactly what he said, though I'm sure it included "free rotation/balance and other stuff", but what sealed the deal in my mind essentially, "we'll take care of you if there's a problem".3.) To my pleasant surprise they can get what ever tire I've asked for at a good price and (so far) the same day. Because I'm not stuck on one brand and research CR, Car & Driver, Tire Rack and other sites, I usually desire only one or two tires over all other choices. Even though in both of my cases PT didn't have my preferred tire 'in house', they confirmed the positives/negatives about my selection and were able to get it at a price comparable to others. My only complaint with Performance Tire is they close too early on Saturday (noon) and are closed Sundays; the two days when I've needed emergency service.

Wonderful experience. I went in needing a new tire put on a rim. They quoted me a long wait time as they are popular and busy. They had me serviced and paid in 20 minutes. Easy peasy. Friendly. Fast. Affordable. I have a knack for getting flat tires so I'll probably be back.

I wanted an allignment on my Z71. The allignment guy said he couldn't perform one due to a problem that a mechanic should fix first. The front desk guy refused to tell me what was wrong but said for $69.00 their mechanic could assess the problem and the $69.00 would go toward the repair. It took less than one minute to say there was a problem but for $69.00 to tell what the problem is??Another shop lifted my truck up and inspected every front end component. Needless to say, there absolutely NOTHING wrong that prevent a computerized front end allignment...

Great efficient service and thank you for fitting me in last minute! Staff was knowledgeable and friendly:) will definitely go back when in town. P.S. place is very clean!

It's a local business, and I love supporting our town. These guys are phenomenal, and they take care of you. I had my tires serviced here and when I had a flat, they got me in and out within 30 minutes! Stop by because their service is impeccable!

Family owned and operated. They give you that special touch and have always provided quick service and competive pricing. Their tires come with free regular rotation and balancing for the life of the tires. They are not fancy but honest and provide quality work. I've been going there for almost 20 years and will be back soon for more tires.

Sam Kelly and their family know tires. I've been dealing with them for many many years. They've always going out of their way to take care of our family. I never think of buying tires anywhere else. It's one of the few places like it where I can send my wife without fear of her being overcharged.The coffee in the waiting room is particularly not impressive but the nice personality is in the quality service will keep me coming back. So bring your own coffee and you'll be just fine

My family has been coming here for years and it is a great place for oil changes, tire purchase and basic tire services. If you need a place where you can send your wife (or anyone not filiar with car mechanics) and trust you will be charged a fair price for quality service I highly recommend Performance Tire.

If I could give this place zero stars, I would. DO NOT GO HERE EVER! First, the old man that runs the place needs to retire. He is forgetful and rude. He left the keys in the front seat of my husbands UNLOCKED CAR and of course it was stolen off the lot. Then, when we came to pick the car up, he insinuated that we were trying to skip out on our bill. He didn't even notice that our car was STOLEN OFF HIS LOT. He still made us pay for it. Do NOT go to this awful business if you ever want to see your car again.