Old West Steakhouse

The food is always cold and undercooked!! Service is terrible you can barely get anything to drink when you sit down. Bathroom is always dirty and rarely cleaned as well!!

When I selected 3 stars as my ultimate rating, it was not because my experience was worth 3 stars, it's because all our stops here average a 3 star score.We have had several 4 star visits (usually at lunch). We have had as many 2 star visits (usually at dinner).The service here is always good. The staff is always courteous and friendly.We figure the quality of what we eat depends on who is working. So we tried the same day of the week on different weeks and it was inconsistent quality. We go on different nights and it great. Then do that again and .... damn.In our humble opinion, we believe this place would have standing room only on a Tuesday night if they had just 1 or 2 more good people in the kitchen.This location of Old West Steakhouse is not as good as the one in Paris, TN.

The reviews do not do this place justice! The lunch buffet was fantastic. The rolls were great, everything was delicious and fresh. Waitresses we're working their butts off too. Lunch buffet $7.99!!!!

So I just finished lunch here and it was amazing. They have the option of menu or buffet and I got something from the menu. I got cajun catfish with a loaded baked potato. Now I have gotten in the habit of eating only one big meal a day since moving to Tennessee. So if you get something from the menu either come with an empty stomach or prepare for leftovers. I got catfish, coleslaw, beans, the loaded potato, and hush puppies. Now the coleslaw was amazing at least in my opinion. The best I've had so far. I'm the type that f person who likes mayo on my coleslaw but not too much so it's completely overwhelming and gets the tart flavor, you know? I know that some people prefer vinegar and they give you the option of having the option of vinegar or mayo. But it had to be one of the best coleslaws I've had in a while. Even better than Kountry corner. The catfish cut like butter. It was so flaky and seasoned well. The seasoning didn't overwhelm the fish at all and fish was cooked perfectly. It wasn't overcooked or undercooked. It was the perfect temperature. The chef knew what they were doing. The beans were good too. I think they were your typical white kidney beans or something similar but what they were in was very flavorful. Next was the potato. Now by this point the food was starting to land, and I was getting full. It was getting to that point where I was thinking to myself 'what the heck were you thinking? Your going to have a huge food baby later'. Anyway, the loaded potato was basically your standard loaded potato but my only complaint on the loaded potato was that it was overloaded with chives. Anyway overall it was very good. I recommend this place. Merry Christmas! Happy new year!

I drove by and the place was packed...I stopped...The service was slow and the steaks was bland...The waitresses were whining about $2.12 an hour...I ordered about $50.00 in food which was a total waste of money and left a $25.00 tip because I know they are hurting for money...I asked one lady if she was the owner because she was a little more mature and her reply was..NO...IM JUST A $2.00 an hour employee....I WAS GIVEN THE WRONG THE WRONG DRESSING AND HAD TO ASK FOR A REFILL ON WATER....WHAT A JOKE...I KNOW I WASTED $80.00 but at least I gave my donation to charity....and also the steaks were BLAND....ABSOLUTELY NO SEASONING

The food here was cold , and if it wasnt it was dry , i was not very fond of the food

I would give half of possibly. The food was horrible, it took 30 minutes to get a sorry burger that was mediocre at best. They ran out of pizza ingredients at 8 pm. And I'm just finding out we should have gotten rolls, we didn't get any bread at all. Server barely refilled drinks. Terrible restaurant, wouldn't be open anywhere else. Friend told to make his own salad, which is crazy because I'm paying for a service. Two thumbs down.

Buffet is the best around. All the food was hot and plenty of choices. Highly recommend this place

Recently ordered from here through door dash. ended up getting food poisoning and had to get an iv done as i already was sick to begin with. threw up anything and everything all night. will never eat here again in my life. never had a good experience, wouldn't even recommend this place to my most hated enemy.

I am very understanding since Covid if restaurants are understaffed and service is slow. There was plenty of staff and they were very efficient and friendly. The buffet was cold. The food was below average at best. I left hungry. I usually tip 20-25%. The waitress had not brought our bill so I estimated the cost of 2 buffets and 2 drinks in my head and left $7. When I got to the cashier, I told her what we had and she said $47.15. I thought I heard her incorrectly, so I said excuse me? She repeated $47.15. Then I thought she must be giving me someone else's bill. I said that can't be right. So she handed me the bill. I got a $50 bill from my purse and paid her, but I was IN SHOCK, I kid you not. I am still in shock. Never again!