Nell Huntspon Flower Box

I cannot imagine ever using this florist again!! My previous order on Easter was never delivered and now my sister-in-law's flowers were never delivered! They were for her80th birthday which, unfortunately, she is spending in rehab center. What makes it worse is having ordered flowers online and then following up with 3 phone calls to Nell. I was assured each time the flowers would be delivered and they never were. I look for some excuse but alas, I just think the florist just doesn't care about it's customers.

Nell Huntspon's Flower Box most definitely is a top-notch florist!!! They have been in business for nearly 50 years, and they could not have succeeded for that length of time if they were otherwise!! Their 'stock' of flowers and greenery is very high quality, and their professionalism always is quite evident in their arrangements!! I just ordered an arrangement of flowers for my wife for our anniversary, and she was thrilled!! The actual flowers were beautiful, and Nell's staff did an excellent job in making the arrangement!! Even after a week, the roses and other flowers remain beautiful - and will be enjoyed for a few days yet. AND - the flowers were delivered exactly when requested!! There is no doubt that Nell's can be depended upon for quality and for very friendly, professional service!! Why go anywhere else in Jackson?? You don't turn your back on perfection!!!

I called this florist on 08/02/2019 at 0900. I placed my order, repeated myself several times as to who the flowers were for, and where they needed to be delivered. I was told that the flowers would be delivered by 1300 to my aunt's room in the hospital. At approximately 1130, I get a call from the florist, stating that it was her grandmother that took the order originally, and I needed to go through everything once again, in placing my order. after I did this again, I inquired as to when the flowers would be delivered, and was told by 1500. The flowers weren't delivered until 08/02/2019 @ 1000, and they weren't what I ordered. The card was even wrong. It had me as the recipient.

This review is simple. Ordered online 3 days before Valentines day and the flowers and candy did not arrive. Called the day after Valentines day and was told the order was not delivered. The person I spoke to was apologetic about it and I was told I would get a refund. The gift was for my daughter and grandchild and this florist could not make it happen. It's the small mistakes that cost a reputation. Will not recommend.