Neil's Grille and Bar

I have frequented this establishment in the past and have never experienced what I experienced tonight. I travel for work and was told about this business. I entered tonight and stood at the bar waiting to be served only to be addressed by a hostile employee. Me and my partner reluctantlyordered a drink. I said to the bar tender," I know you must be having a rough night " because it was so busy. He snatched our drinks and poured our drinks out and refused our service after me saying I know you're busy. When we asked why is he refusing us service he said because he wanted to. When we asked for the manager he said he was the manager. We decided to just leave this establishment. This is unacceptable behavior coming from staff. Whatever happened to costumer service. I will be escalating this event.This so call manager was hostile from the start. It appeared to be racist and biased. There were several consumers around complaining about the same employee. This will be escalated if need be!

I will never purchase food from this establishment again. It took 1 hour and 15 minutes to get a to go order, it was wrong, poor quality, and "we ran out of what you ordered". The food service is horrible. I would try my best to keep anyone from eating here, ever. However, the bartender was fast, made great drinks, and was very personable and attentive. Get a drink here, never get food.

We had a great experience here! We tried a few things on the menu, drinks were great and we loved the live entertainment! 5/5 for this bar!

I'm so mixed on how to rate this venue, but I actually believe I should try to some sort of reasonable recommendations. We were greeted by a nice lady and security at the door. The cover charge on Thursday is $10, and I arrived at 7 pm. There are multiple tables reserved so you can sit yourself to whatever is available. Our waiter came over with the menu and gave a few minutes to look it over. We told her it was our first time , and if she had any suggestions on food. She explained that she hadn't eaten anything on the menu, but a lot of guests ordered pizza and barbeque items. She also stated they were out of Steaks and Onion Rings. I asked if anything they were out of anything else. She said not that she was aware of. They have 2 options on the menu for fries. She explained that the house fries were freshly cut and made to order but would be an up charge. I asked if the tamales were made with beef and no pork, she said she believe its all beef. I explained we dont eat pork and she confirmed with kitchen it was no pork. We ordered the tamales, smoked turkey sandwich, brisket sandwich, 2 orders of house fries, catfish platter, long island, green tea shots and double shot of jack. Few minutes later she returned to say they were out of brisket. We ordered the honey gold wings instead. I also told her the Catfish basket would be a to go order. The smoked turkey, honey gold wings, house fries and drinks arrived. A few minutes later the hot tamales arrived. The smoked turkey was maybe thick sliced turkey lunch meat and heated on a flat top griddle. Nothing about the turkey was smoked. It had a sour taste in addition. The hot tamales were covered in chili and cheddar cheese. I've attached the menu that doesn't list Smothered or Covered hot tamales. The whole wings were pretty good in flavor, taste but quality/size was extremely small. The up charge freshly cut made to order fries were raw and undercooked. They had the texture of carrots. We sent the smoked turkey back and house fries. I asked what on the menu was fresh? Is the Catfish fresh? She said no, I told her to cancel that order. She said the pizza is fresh and made to order. I ordered the vegetables pizza. It arrived with no seasoning, no taste, vegetables raw, large sliced tomatoes and just not worth even eating. I didn't send it back. At this point we realize this place is GREAT for music, vibe and drinks ONLY! Sadly I would rate them a 5 based off the DJ but most people eat, dance, and drink. Unfortunately you might want to eat before you arrive.

Stumbled upon this place - lucky us!!! Great band excellent service, good food. Felt so welcomed. Thank you!!!

Great pizza, great music, a Memphis classic! You always have a good time at Neil's. All their food is delicious and it's a great value as well. Strong drinks and good beer to boot. If you don't smoke be prepared that it may be almost unbearable in the dining room, but grab a seat outdoors. You'll still enjoy the music but have the fresh air. This is a great spring and summer spot and if you have company visiting, they'll really enjoy it too.

Neil is a Memphis legend, and his bar is something you need on your bucket list! Staff is always friendly and attentive, and the live music is always great. Burgers and BBQ are great, as well as their daily lunch menu items.

1st time here. Live band was awesome 5 stars for them but the service sucked . I found my waitress in a corner hugged up with her man. And the food was TERRIBLE! This site won't let me post the pictures of the food. I would go back but I will NOT order food.

Great food, great prices, great service, great music. Lunch is awesome! Neil is always around to make sure your expectations are met.

Delicious food, a place where the locals hang. And always a great band on stage. Neil is friendly, and the bartenders are fun!