Nailology Salon and Spa

I like this salon. They're efficient, the space is relatively open and elegant, and the staff is helpful. It's just so expensive! Parking can be a struggle during lunchtime or on Saturdays, but there is enough, and it is free. Located next to Chicken Salad Chick and near Smoothie King, it's an easy pairing with a quick lunch.

I come here often for my pedicures but usually go elsewhere for my manis but had to go ahead and get my fingernails redone here. For starters, I come in and request a new tap gel overlay and a soak off the old set. The nail tech seems to be new and maybe should not be working on customers just yet. I keep my natural nails long and she asked if I wanted to clip a little off. I said "yes, just a little" and demonstrated on my nail how much I wanted cut. This lady literally cut off my entire nail, down to the hanging piece of skin attached under the nail. (I have included a pic after she clipped a few nails and you can see how long my nails were on the others.) So obviously I was very annoyed and was contemplating asking someone else to finish my nails but decided to just go on with who I had. I specifically asked her to not cut them down to the skin and she did it again. So at this point the overlay is all soaked off and my nails are down to the nub and she pulls out a kit of fake nails! I was beyond annoyed bcIn what world would you cut off all my nails and try to apply a fake nail that is SHORTER than the nail you just cut off??I told her at least 3 times that I do not wear fake nails!And lastly, my ticket clearly said I wanted tap gel and she was preparing to do a gel x set on my nails! At this point I am upset and asked for someone else/the manager. The owner comes over and asks many times what I was requesting. I said tap gel and she kept asking "tap gel or gel x" when my ticket clearly says tap gel and I am saying out of my mouth tap gel. Like... are yall assuming I don't know what I get on my own dang hands?? After this back and forth the owner ends up finishing up my nails and even she made a comment about the skin underneath my nails being exposed and I said yea she cut my nails far too short. However she still did not offer a discount or a free service and was gone by the time I was checking out. This was such bad customer service. The lady checking me out took like $5 off my $70 bill bc she didn't know what to do without the owner there. This was very upsetting as much as I come here for services. I shouldn't have had to pay at all but I just did not feel like making a fuss in person.

Unfortunately, I will not be returning here. I went in to get a dip manicure, and within a week one of my nails chipped. I went in to get it fixed, and no one could find the correct shade, so they went with something close, which didn't match. Right when I got home, another nail chipped. Plus the dip manicure I got was way too overpriced. I ended up paying $75 just to have two nails chip within a week.

What a Beautiful Salon Spa! The prices seem to be a little on the pricey side...my husband had a basic manicure and buff and was charged $37. The staff was friendly and very accommodating but he's not willing to pay $45(with tip) for a basic manicure. I told him he should have had them polished for that amount of money:-)

Lee did a great job with the dip nail set. He was friendly and talked just the right amount. All my nails are even and thin. The only thing off about them is the chrome. I'm not sure why it happened, but the chrome came out splotchy (and yes it's in all lights). I will definitely go back though!

The receptionist is the scammer level 99 who misinformed my daughter about the price to do the nails. Don't go there. Bad bad bad

Nailogy is the best salon I have visited in Salmon Creek for its service, expertise, and friendliness. I had a nail and pedicure with a fantastic massage. Asia worked to undo the knots in my hands and feet, and I feel like a new person. One of the treats was a milk and honey manicure and a honey and milk pedicure while drinking a mimosa. The salon is beautiful and pristine, right down to the adorable receptionist. One of the keys to their service is kindness from the moment you walk into the door. I will be back.

I visited this salon for the second time, today. I had reservation for Thursday, but I had two broken nails that I wanted to get repaired.I called to see if I could reschedule my appointment for today and was told that I could. I specifically asked for the lady that assisted me on my first visit and was told she would not return until Thursday. No biggie, but I was very surprised when I saw her at the salon when I arrived. She actually helped the nail tech that completed my pedicure and asked why didn't I ask for her. I simply chuckled and told her what the receptionist said when I made the request.I'm a mid-30s, African American professional, who typically dresses in business causal dress. However, today I had on sweats, converse, and tennis shoes. Which by the side-eyes that I received from other patrons isn't the norm.Fast forward to the completion of my pedicure, I notice that a middle aged couple came in and the nail tech that was assisting me was pulled off from helping me and just left me sitting in my chair. When she return and prepared the water for that couple, I asked what about me. She said something hurriedly and set me down at the table and walked away. That was at 507p, I set at the table until 5:20, no one addressed me. I walked to the reception desk and was assured someone would be over in a minute. At 527p no one came over, and I decided to leave. Not one apology or discount offered for my inconvenience. Just a causal, she was requested.I've worked in Germantown for the last 6+ years as a General Manager of two of the prominent hotels in the city. I've experience the discrimination "dressed up" and "dressed down". And, today was no different. It was just assumed that I would just set there, until they found someone to complete my services. I'm so frustrated and sadden by today's experience. A Monday treat was turned into very disappointing experience. Do better Nailology, we all deserve better, regardless of our skin tone.

Hands down best salon I've been to. I have been to so many salons around Memphis that have left me so disappointed. I had a gel manicure and pedicure with Daniel today and it was the best I believe I've ever had. The salon is very clean and relaxing. I will definitely be coming back!!

Very sad experience after being a regular customer, my regular nail tech always did a great job, but the last two visits she wasn't in and my own nails started popping off within a week. I realize now the last 2 people likely weren't trained to do tap gel. After speaking to the manager about my situation for over 15 minutes answering her questions, she offered me a 15% discount on my next full set. I told her no way I would come back. I'm sitting here right now in pain as 3 of my natural nails have already popped off in a week of my last service with naulology, the rest are barely hanging on and it is still less than 2 weeks since my nails were done. The manager is extremely indifferent, so done even waste your time talking to her.