Music City Skydiving

Outstanding! No, really, Outstanding! I worked with Jason for the jump and Farrah for the video and they were friendly, very knowledgeable and really want you to have a great time. I will say the only drawback is the wait to go up, but you're trying to get airtime with alot of other jumpers. So be patient and these guys will make it a great time. This was a birthday gift and my first jump. I would definitely go back. Cheers to the entire staff for the professional attitude and willingness to make it as anxiety free as possible.

This place has a lot of great things going for it--friendly staff, fun atmosphere, and safe, knowledgeable systems. However, my jump was scheduled for 3pm (scheduled in advance), and it is now 7pm and nothing has happened yet other than other customers jumping ahead of me. I am looking forward to jumping, but am a bit frustrated at the 4+ hour delay. I was also told from multiple staff that the timing would not take this long, but I still have not jumped!I would highly recommend doing an earlier time slot so there is less chance of delay, or make sure you bring a book/computer/game to occupy yourself. If I come again (which I may), I will certainly be assuming long time delays!

Buckle up: This is a long review. I jumped at Music City Skydiving (MCS) 9 years ago, and it was 5/5! To my understanding, this business is under a different ownership as of 2021, and I believe there are still some kinks to be worked out. This review is of my recent experience in August of 2021. My husband and I were scheduled to arrive at 11am, and we did. After booking, you receive an email stating, "I UNDERSTAND the process is typically 2 to 4 hours from the time I arrive until I leave. It can take longer due to weather and other circumstances." So we were scheduled to jump somewhere between 11-3pm, but we did not jump until 6pm: that is 7 hours. MCS only had two tandem guides working that day for an unknown amount of customers. There was also a short rain -- maybe 15-20 minutes, and I am unsure of how much of a time delay that causes due to the fact that I am not a pilot. This is what would have made the entire experience better for us: -- Set expectations on the front end. In the confirmation email, go ahead and set the expectation that the customer will be there from 11 to sunset (or 9am to 5pm; aka ALL day), or maybe shorter if the day turns out perfectly. -- In the confirmation email, tell the customer to bring a book, game, lunch, snacks, drinks, etc. Give them a heads up that they will need to entertain themselves and feed themselves. -- Set expectations that a jump could be rescheduled if there are weather delays and/or staffing issues. -- OVER COMMUNICATE to the customers that are there on why things are taking so long. Humans are humans, weather is weather, and things go wrong. Let the customers know! I believe changing just this could result in all 5 star reviews.-- If it's looking like customers won't get to jump for the day, try to let them know as soon as possible, so their time isn't completely wasted. -- Keep the lobby tv's at a lower volume. I don't know what it's like to run a skydiving business, but my hope is that the owner and employees make strides for improvement. I believe that setting expectations and over communication could help leaps and bounds. Skydiving is a serious thing, and I am certain that SO much goes into just one hour at MSC. ANYWAY, I would advise you to bring lunch, bring snacks, bring drinks, bring books, headphones, games, etc. to entertain and fuel yourself if you are visiting MCS. The end experience was EPIC, and we felt safe, and the tandem guides were amazing. It was actually worth the 7 hour wait? :)

Let me just tell you... the entire staff at this place is incredible. I was originally just going as a spectator and and hour later I'm deciding to join in. Every single person took the time to explain everything and were so patient with my anxiety and questions! I felt so safe and most of all I had the best time! Special thanks to Danny for getting to ground safely, and being oh so patient!! I cannot wait to do this again!

Great experience! My son went as a graduation gift and his sister for her birthday. Excellent instruction, the instructors were so much fun. An exciting, safe experience

Excellent team! Helped calm my nerves and made sure I was taken care of!

NOT SAFEI came to Skydive Music City to make a skydive. They kept us waiting for a long time, while the plane set idle in front of the hanger. While I waited, I witnessed unprofessional behavior by the staff that made me feel uneasy. After a woman before us was injured so badly she needed a medical helicopter to come in and take her away I knew this place was not for me. I requested a refund, but the owner (A VERY unpleasant man) refused to give us our money back.We left and went to Skydive Tullahoma. GREAT experience. www.skydivetullahoma.com

Phenomenal experience! I cannot express how great of a time I had here. My group came from out of town and had a 3pm appointment at the end of the day and we were still in and out within an hour and a half. Phenomenal staff, everyone was extremely welcoming and the Instructors were all so cool and just create such a fun environment and atmosphere to be a part of. I will be definitely back!

When my grandchildren turn 18, I arrange for them to skydive. Yesterday #4 of 9 had his turn. While registering I had a wild notion, why not join him? I will be 82 years old in a few days and was looking for some excitement. WHAT AN EXPERIENCE! The staff at Music City is extraordinary. Safety-focused and very personable. Looking forward to my next visit. Two young ladies are in the queue for their jump. I recommend MCS without reservation. We're going back for certain.Robert Belihar MDBrig. Gen. USAF (Ret.)

If you're looking for a place to skydive in Nashville, THIS PLACE IS THE ONE!!!! The best service, be aware though it is a hour twenty drive out of Nashville but SO worth it!! The instructors are AMAZING and ease all worries! Totally worth the drive what an amazing time. Shoutout to the owner Danny who was my instructor, he took the time to explain and made it so fun!! Thank y'all so much - Alexia Zubi from Texas!