More Than Words

Excellent customer service! I called for help picking out a candle that I needed as a gift! They had the choices ready quickly and made pick up a breeze! TY

This wonderful store has always been a favorite of mine. I am really starting to question their customer service. I was greeted by a very nice lady when I entered the store. She was sweet and very helpful.The problem is when you check out.....the two ladies working looked as if they had rather been anywhere but at the store! No smiles, ' no were you able to find everything....just blank faces going through the drill!I notice this more and more whenever I shop here. Customer service is a key component of ANY business.....please bring it back not just during the holidays but all year long!!!!

I love this store. Sometimes I plan a day around going here! Pathetic isn't it? It's not exactly close to my house so I find excuses to go here. It's a great gift store and so much fun to shop here. You can find gifts for all occasions- babies, b-days, the holidays, teachers, or something for you. They carry some unique jewelry lines- Waxing Poetic, Pandora and Ayala Bar. You can get your item gift wrapped too. Be sure to sign up for their mailing list, when there is a sale it's a good one and you don't want to miss it.

I have struggled with this gift shop for the past few years. They have adorable items and a ton of pandora jewelry, which is big in my family, but I really dislike their customer service.I guess it's because I've worked in retail or maybe because I'm in Communication, but I can't stand to be treated like I'm a bother to a store owner or employee. And it's happened on numerous occasions here.The last time I went, I spent over $200 on gift items and the woman seemed irritated when I would ask her questions or ask for help. Like I said, I really do love their items. However, I've decided to buy my pandora jewelry and gifts elsewhere.

By far my FAVORITE place to stop for gifts. They always have something cute for any woman in your life. I find the best birthday presents there and they are always a big hit! From pandora, college themed items, picture frames, paintings, to shot & wine glasses... They have it ALL! Because they have so many different items you can get overwhelmed by all the possibilities! They also carry "Tyler Candles" which are a huge hit and usually difficult to find. The store itself is a little crammed, I feel like its time to update their layout or move into a larger space. Like I said before it can get overwhelming because there are so many cute items in such a little space!!If you need a quick gift for any girl/woman in your life... stop by here!

For my birthday my mom ordered a Pandora ring and when we went to go pick it up, it didn't look anything like the ring she had ordered, so naturally we wanted a return. They said they could only give us store credit (which is illegal FYI). So safe to say I will never be back and thankfully she put it on the credit card and got it taken off. Thanks for being super difficult for no reason on my birthday. Save your money, time, and frustration and go to a real Pandora store or order online.

I went in to purchase 3 cross necklaces for Easter. Service was terrible. Left and went to a fine jeweler with awesome customer service.

I absolutely love this boutique. Not only do they have the cutest of everything, but the staff is always so sweet and welcoming! I get just about all of my gifts from here. If you don't live near here like myself, it's definitely worth the drive!!

I had never noticed this store even though it's in a great location near saddle creek, the employee Lindsey that helped me seemed to really have an interest in the products there and showed me some stylish items that will definitely make me come back

Just wanted to update my post to be fair. After I posted this same post on MTW FB page, the owner messaged me and apologized. I went back up there and they happily ordered me another size of the same Ronaldo bracelet which I'm waiting to get soon. The owner was nice and was concerned about further damage to her shop's reputation... but I probably won't go back due to the attitudes of most of the shop workers.