Mid-South Ice House

My son was gone from school and wanted to go roller skating but, I searched for something different. I was pretty excited to know there's a rink in the Memphis area. And it's not a bad rink, but they've priced themselves so high that we will visit only when he really wants to go.For 2 kids 34.00. . If they'd lower their prices (on the ice and at the food bar) they'd increase demand. The vending machine is reasonably priced my daughter forgot her socks they were 2.00 make sure to have quarters only.The Good: The calendar is always updated - you can count on it - and that's a big deal; Somewhat decent and regular times for pick up hockey; pretty friendly staff.

It is a very nice facility built from, what I hear for, the needs of local Hockey players. Nothing wrong with that! It is what it is. We had my 9 yr olds birthday party here. My wife found it very hard to book the party because of the very lackadaisical attitude from the staff, mainly the lady that books the parties. She had to call three times and then finally go up there to finally book it. When she arrived to book in person she had to wait on her to finish "cooking her burger" to come see her. Party day comes and my kids had a great time! They loved the skating! That's what she wanted to do so it worked out just fine. They served one of the grossest excuses for pizza I have ever seen, but hey, my kids ate it. All in all a successful event. My wife and kids left happy and another birthday in the books. $200 seems excessive for the service rendered. Oh well.

Way over crowded all the time. Cosmic skate is a nightmare. It's dark and loud, and the lasers are crazy. It makes it nearly impossible not to run into someone. And then they have the skate helpers that turn kids into wrecking balls. Definitely not fun. Learn to Skate is awful, too. There are too many students and not enough teachers. And they don't clean the ice before lessons. It's really not worth it. Lessons are only 30 minutes long, but the instructors have to teach huge groups. For adult skate there is one instructor for 5 different levels of skaters (Baby beginners, levels 1-4). You end up with less than 5 minutes with the instructors. Definitely not worth the price. You then get 15 minutes to "practice" but that's essentially just a free skate because they let everyone move with no directions at all. It's definitely not safe. I won't be continuing lessons after this. The instructors are great, but the rink obviously doesn't care for them or for figure skating. This is very obviously a hockey facility, although it really isn't great for that either because there isn't really anywhere for people to sit and watch games. The parking lot is also a nightmare. For some reason parking is on the opposite of the building from where the entrance is. If you want to go a few times, you may have fun. But public skate leads to injuries thanks to the skate helpers, and lessons aren't worth their price. I wish there was a different rink here in Memphis, we definitely need one.

I've enjoyed this rink the two times I've been here. My major complaints seem to be similar to Jeremy W.'s. The rink has heavily limited public skate times and sometimes, if you come during peak hours, you'll be stuck waiting for shoes.The rink is fairly large, and this might be a plus to avid skaters, but for me personally, it was kind of scary--more wide turns with room to fall. And the skates are not the best. They're kind of uncomfortable no matter how good the fit is.Obviously the rink was designed for professional skaters, ice hockey, and the like, but it's nice to have an ice rink so close to home. The time I went here with my boyfriend we spent more time sitting and watching other people fall than actually skating. He said they should change their radio to a constant repeat of "Another one bites the dust." We probably had more fun narrating the falls than skating. But it was nice to have something to do together besides movies or eating.I still think I prefer a roller skating rink to this ice business. But it's not a bad way to spend an hour or two (and $11.)

Great new ice rink in the mid-south. Learn hockey or figure skating. They have several leagues for children all the way to adult. There are many different public skating hours. It's a great place to bring kids! They have 2 party rooms if you want to have a get together at the ice house. Ole Miss and Memphis hockey play at this rink. It's very exciting to have an ice rink closer to home. ^_^

Awful experience. If I could give them zero starts I would. First of all, the times on the website are incorrect. On the website in the Holiday Extended Hours - the times were listed 1-4:30pm. Upon arrival the times listed were publicized as 1-4pm. The staff claimed no responsibility for this obvious error and did not offer any reasoning except it was not their job. A manager was called and did not offer any more help. There was barely an apology from the "assistant" manager. The only response was to "come back later. " Once inside the rink, the number of skaters was well beyond acceptable skating limit. Children and semi pro skaters should not be skating at the same time! The staff was ABSOLUTELY no help at all. Not once did I see and effort from the staff to control the speed or direction of the skaters. Lastly, the little "hockey players" are the worst offenders! They were zigging and zagging around everyone. Icing was a huge problem!! There is no reason to ice anyone who is recreationally ice skating. Bear with me... I'm almost finished... The price has increased from $7.00 to now $9.00 as of December 2013. Skate rental is $3.00 on top of that. ABSOLUTELY not worth in my opinion. I will not be coming back! *Experienced Skater; very frustrated. Will not be coming back.

My husband and kids love this rink. It's. ice clean and not to over crowded. We have eaten from the snack bar and it was great. Not the cheapest but worth it.

This place is great! High prices, but it's a clean, available ice skating rank, super close to our place, where the kids have fun (and get bruises always haha). Great place to hold birthday parties, specially during the summer when everyone else is already tired of hanging out in the sun.

This place is very icy. I think that's a word. It is very fun to see the flags on the side and it reminds me of my time in the war.

My guests and I received a very rude service from the receptionist tonight. As soon as we walked in she stated we would only have 30 min because they were closing at 9:15 which was fine. However once my friend said that on the website it says they close at 10:15, that's when the receptionist rudely said that it also says on the website that they were closing at 9:15 due to a game. Factual as that may be, customer service matters and we did not appreciate how she approached us. It's all in how you say things.