Katie's Ice Cream

Was in town having lunch and got a craving for a sweet treat after. Found Katie's Ice Cream and we popped on over. As you enter, the scrumptious smell of warm waffle cones being made hits ya. They offer many flavors along with dairy free options which is always appreciated. The staff is welcoming and encourages you to have a fun experience. If you're having difficulty deciding upon a particular flavor, ice cream samples are offered. I decided upon the Black Raspberry Chocolate Chip in a kid's scoop size. It was everything I had hoped for. Creamy and packed with the advertised flavor. There's also a lovely, gated patio and playground out back. Unfortunately, the patio and it's seating is not dog friendly, but if the human kiddos are with you, definitely go check it out. Plenty of free parking as well.

We stopped in for a quick treat as out of town guests and LOVED all of the options! The kiddie cup is the perfect size!Super friendly staff and overall cute shop!

Five Stars in every category that counts -- excellent service by well trained & patient staff. Clean bright hip vibe -- a perfect blend of your fave vintage soda shop & modern touches. An outdoor fenced in playground with covered seating is available for families. The ice cream is premium ingredients with rich sweet flavors. Located one block from historic downtown Main Street with free parking.

Adorable ice cream shop. Convenient parking beside. Big play area for the kids and for sitting outdoors. Clean pleasant and fun vibe inside. Staff is friendly and helpful. Love the honey butter pecan. They really do a great ice cream here. I'm not in Dickson much, but I'd consider going just for a hit of Katie's.

Such a treat! Clean, well run, vibrant and full of energy and color. How America can and should be!The ice cream is made house. It is smooth, creamy and not too sugary. Their orange chocolate flavor is their signature and is very poignantly good. Worth a stop on your way to or from Nashville, or just because!

What a sweet surprise to stumble upon during my work day. Vast flavor selection and first class customer service. You rock, Tom! For peanut butter lovers, the Reese's flavor & Peanut butter Nutella are standouts. Looking forward to trying more during my weekly visits to Dickson!

Clean spot, well organized, with options for everyone including dairy free options that are other than sorbet and also keto friendly options. We had vanilla, banana pudding, cappacino rum crunch, lavender honey, snickerdoodle. Done we're just tastings. I like that they use metal spoons for this and just wash. The lavender was pretty epic. Blew my mind. If it had been a warmer day that would have been my pick. All the flavors were good. Also had the coffee Oreo dairy free flavor made with coconut milk. This was good but fairly heavy on the coconut flavor. My hubs favorite flavor was the vanilla. Try a taste. I don't think you can go wrong.

The dairy free ice cream is so delicious!! The girls are very friendly and helpful. And what a fun place!! I wish we were closer.

I had an absolutely awful experience at Katie's Ice Cream, and honestly, I'm beyond disappointed. The two workers behind the counter were unbelievably rude and completely disrespectful. From the moment I walked in, neither of them made any effort to acknowledge me--no eye contact, no greeting, nothing. I politely asked to try a sample of a flavor, and they acted like I'd asked them to do something outrageous. They seemed visibly annoyed by my request, which was completely unnecessary. How am I supposed to know what something tastes like if I can't try it? It wasn't even busy--there was no one else in line--and yet they acted like my very presence was an inconvenience. If you're going to work in customer service, at least pretend to enjoy it or be decent to the people who are paying your salary. I honestly don't know why they even bothered to show up for work that day if they didn't want to be there. It's simple: if you don't want to engage with customers or do your job, maybe it's time to stay home. I'll be taking my business elsewhere, and I'd highly recommend you avoid this place unless you want to deal with rude staff who clearly have no interest in providing even basic customer service.

I've heard a lot of things about this place but we've never had an issue! Icecream is great they allow you to try before you buy. Service is great there's always 2 or 3 people helping at the counter. BEST Part of all is there are cute cow sculptures inside to see and if you have kids there is a park upstairs what else could a parent ask for!