High Maintenance Salon

I am extremely unsatisfied with this Salon and the job they did with my blond highlights and cut. General impression: nice interior and atmosphere, but hair was lying all over the place and my chair. Nobody bothered to wipe it during my 2 hours there, despite several employees playing with their cellphones. Hair Dresser: Seemed in a rush and didn't even listen to what I actually wanted. Nevertheless, I told her I wanted blond highlights (many of them and close together so that my brown roots would go away) and just a clean up on my ends (not to loose length). Result: The cut is awful! My aunt said I look like a mouse had nibbled from my hair and the highlights look like we had done them over the kitchen sink!She took at least 6 inches of length off and both sides are uneven. The bangs are super short (used to be chin long and now barely above my eye brow) and look super fringy. The highlights are not covering the roots and overall I dont see a difference to before. I have moved around the country quite a bit in the last 5 years and have tried out many different salons including very cheap chinese places in California. But by FAR, this is the worst result I have ever had. If you love your long hair with highlights, I do not recommend consulting with this person. Unfortunately I forgot her name and other girls working there may be great hair dressers.