Exxon Hop In

Had an attempted carjacking by 4 armed gunmen here. The police said this is a very popular location for that kind of thing! The attendant was very flippant about it and said their video cameras weren't working. I had to ask for the address to make the 911 call, no one working was really concerned or helpful at all. A man came inside while I was waiting for the police and said his card had been compromised by a skimmer at the pumps earlier in the day. Skip this one, unless you're in the mood to make a police report.

You will straight up get kilt going to this gas station. Stay strapped or get clapped

Bought a few things here one night, including a pack of cigarettes. Left the store to go back to work. Took my items out of the bag and realized there was a hole in the pack of cigarettes and drove directly back to exchange them.Cashier accused me of poking a hole in the cigarette pack, saying it wasn't there when she handed them to me. I informed her that the other cashier handed them to me. The other cashier denied that the hole was there when she handed it to meNow, seriously, I am not the kind of guy that buys stuff, pokes holes in it and within 5 minutes tries to return it.

No cars in the parking lot or at the pumps was my first warning. Credit card reader at the pump not working was the second. Both bathrooms out of order was the third and final straw - spend your money elsewhere.

I wouldn't say EXCELLENT SERVICE with exclamation marks. That is just a plain lie. Not that customer service is bad at all just saying EXCELLENT CUSTOMER SERVICE!!!!!! Been in here plenty. Same service you get at any gas station. When someone helps you with what you need its called doing their job. If someone down right goes out of their way too make sure you have an excellent experience or runs full speed outside to give you some change you forgot THAT is "EXCELLENT CUSTOMER SERVICE!!!!!!!!! and I have never seen that here. " Anyways now to the real reason I am posting a review. Stopped in yesterday to use the restroom. The mens room was very dingy but atleast they had soap. Nothing to dry your hands on. They have never had clean bathrooms in my years of coming here.

Just awful! I am a young, educated and kind black young lady and I work in corporate America. I went into this Exxon for the first time in my life and I receive the worst service! The clerk, who was a black older lady, she barely wanted to speak to me when I walked in, when I paid for my lottery tickets she did not say thank you for coming or anything like that. But as soon as white patrons came into the store she greeted them with a smile and when she rung up their items she smiled and talked pleasant to them as well. And even though I had some pants and some tennis shoes I feel as though she should have still greeted me and treated me just as nicely as she did the white patrons. I hate that fact that a lot of black people mistreat each other so quickly but they will treat others of a different race with so much kindness and respect without no hesitation! Just awful and she should be a shame of herself for treating me like that! I have respect for all people, I do not care about their race, gender, age, religion beliefs or lifestyles and she should be the same way! If she does not want to deal with her race or black women she need to find her another job because her customer service stinks!

My experience since it's changed has not been good. The name and BIG bunny image is inappropriate, even tacky, for any nice neighborhood. It also seems less organized especially in the morning work rush hour when there have been two workers but only one at the cash register as has been my experience with the store. I predict its early demise.

I work in the building next to the Exxon and walk over there regularly. They used to have 6 choices of coffee, but now are down to two or three. I'm a decaf drinker and they usually don't have decaf. I was informed by one of the employees that they don't brew decaf after 9:00 a.m. I think that most days they don't brew it at all. Very frustrating!

Stopped at this location tonight...greeted the clerks with a friendly "How are you all doing?" Got no response...stood there for at least 3 minutes...finally asked if they were going to be busy for a while...no response...I get it that you have shift change to do, but you could at least say..."I'm sorry, but we can't help you right now." Nope, no response. Guess what? I pass by this Exxon EVERYDAY, and I will never spend another cent in this location. Is it really so hard to be polite? Guess so. In Memphis, anyway.

In my opinion the Hop In stores are not organized and I have yet to meet an employee that I have cared for! If it is not going to be open 24 hours they need to take those words "opened 24 hours" off the windows! I am tired of going there and not being able to get the "convenience'' that a neighborhood ''convenience store'' should offer. I honestly do not see much of a future for the new change.