Crumpys Hot Wings Downtown

Food was amazing, staff was patience and very welcoming. Location is what it is, but don't let is discourage you.

My go to anytime I'm craving wings! Great customer service and never too long of a wait.

This place does not look like much from the outside. It actually looks like it's located in the worst part of town but it's Memphis, so you get what you get and you don't throw a fit. That was the same for the food!!! The seasoning and their customer service was top notch! But that grease was as old as time, and it made me extremely sick. I want to support black businesses by the way we keep failing one another time after time is very sad. The wing portions are nice. The sauce options are plenty too which made this so hard! The fries are delicious but that oil again was tooooo OLD! And for the price of wings in Memphis ... it outta be a damn shame! I ate 3 wings and couldn't keep going. I ordered 10 whole wings with 2 different flavors and it was a disappointment. I was so looking forward to eating wings that day. I passed up Hueys because I wanted a black owned business. But the food experience was not a pleasant experience AT ALL!! Change your oil please!

I'm always ordering fried mushrooms and a basket of fries from Crumpy's! They get it to me within 15 minutes and it's always on point. This isn't the place to sit and eat at if you are not from here. Always order your food via phone or online and plan to eat elsewhere.

Ordered a 20 piece wing (10 lemon pepper, 5 honey hot, and 5 season) was originally quoted a 30 minute wait time. Because I know how wing spots can be, I gave them an extra 20 minutes. Upon arrival my order STILL wasn't ready. The cashier/manager asked me to give them 15 more minutes...15 minutes pass still no food and asking for another 5 minutes. I did not receive my order until close to 7:30 when it was placed at 6:11. Upon getting my food, the dry wings have little to no seasonings on them so I request more. Immediately there was a noticeable change in their attitude (it declined). My family and I make it back home, and When my mother opens the foil she immediately states that the grease smells old and burned. I chunk it up to possibly having half of the wings fried hard. We continue to eat and i notice a spoiled smell coming from a few of my wings. So I stop eating. Everything seems fine until close to mid night. Myself, my mother, and my grandmother are all darting for the restrooms. Projectile vomiting and explosive diarrhea. (Which by the way is still happening at 6:28 pm.) At several points the remains of chicken, fries, and corn nuggets are coming from both ends simultaneously. Around 8am we head to the little clinic where we are ALL diagnosed with food poisoning. And are instructed to stay hydrated. I then wait u til the store opens and give them a call (12:15) requesting to speak with the manager is the owner. The cashier informs me that the Manager will not be in until 3 or 4. I ask her to take my number and request a return call. Minutes later (12:23) the cashier calls back asking the purpose of me wanting to speak with the manager. I provide her with full details and she says she'll have her call me as soon as she gets in. Moments later (12:34 ) I receive an incoming call from Ms.Timica (store manager) w quoting about my experience. After giving her the full details she states that she's never heard anything about food poisoning and basically tries to dismiss my claim. She then asked how did I know we had food poisoning and I inform her that we had ALL seen the doctor. She asked what the symptoms were and I then described them again and told her she could also Google more information about food poisoning. The conversation continues and she states that always changes her grease at least twice a week. She then asks what I would like for her to do. Whether that be a full refund, replaced order, new order, etc. I tell her that we will no longer be visiting their establishment and that I would like a refund. Ms. Tunica then says as soon as she gets to the store she would give me a call to process my refund. I say ok. Mind you throughout this conversation I'm running back and forth to the restroom. 5:27 arrives and I haven't heard back from anyone so I give them a call. They fumble through their questions about us having food poisoning and making statements such as "I've never heard of anything like this". Moments pass and she claims to not see my name, phone number, or card information in their system and asks me to give them a call back at 6 because they were extremely busy. She also says that I can just come up there and get it. I explain to her, again, that do you food poisoning from their establishment I can not leave the house. She responds with "because of diarrhea " so, I say yes, and vomiting. We end the phone call and I give them a few minutes past 6 since they were "so" busy. I call 6 times starting at 6:14 and to no surprise the answering service continues to pick up. I then call Ms.Timica back on the number she called me from earlier, and guess what?! She says the store closed at 6 and no one's there, and that i can come when I feel better to get a refund. So I politely tell her that she asked me to call her at 6 because they were super busy. At no point did she disclose that they would be closed at 6. You're kidding me right? No remorse, no apology, just excuse after excuses. So now here I am...6:49 still running back and forth to the restroom along with my mother and grandmother as a result of food poisoning. No refund, no remorse, no nothing. Please reconsider supporting this establishment until they do better. I've uploaded pictures for supporting evidence. (I've also numbered them in case they get out of order)

Worth the wait for hot fresh food. I won't even complain about the prices because it's just that good. The dining room is okay but I recommend you get it & go. Not the best location but it's working. Definitely going back again & again.

Best wings in Memphis. Not the nicest establishment but you don't go for the ambiance but rather the food. 11/10 wings.

They do require customers to wear a mask, but the building is so small and they had way to many people in the building waiting on their food. These were some of the worse wings I've ever had. They failed to seasoned the wings. If tasted like chicken with absolutely no season just floured and fried. I asked for seasoned wings and it didn't have flavor at all. I included a picture of the "seasoned" wings I got. The fries were bland and soggy. I wasted $12 for nothing. I wouldn't go back or recommend this place.Edit: turns out I have Covid and loss my sense of taste and smell. I will give them another try in a few weeks or so. However, I requested seasoned wings and they barely put in of the action seasoned flavor on the wings. Take a look at the photos.

This food was good! They serve flavored whole wings and other menu items. We ordered a 10pc half spicy honey hot and the other lemon pepper. Our side was seasoned fries. Omg and their punch (Fruit and Lemonade) were good too. (Sweet so be prepared). We were in a hurry so unfortunately I don't have a picture, you just have to trust me lol. Now I will say the wait is lengthy but this is a spot if you have the time, seriously try it. Hey, there was a continued flow of customers so obviously it was good and we all waited to eat lol. Their wet lemon pepper was good as well.

$30 for this ! What was I thinking , oh wait I wasn't. I was starving so I called in without asking for price so I just paid for it when I showed up but $30 for this is ridiculous. This place needs to just go out of business if you need to charge this much for wings