Collierville Arts Academy

Excellent place for all three of my daughters to learn classical ballet, jazz and tap! They also enjoy taking music lessons there!!! This place is a gem in Collierville with super kind and well trained staff and a super clean facility.

If I can give this place a zero I would because of the lack of communication and disrespect from the owner and staff.Because you have to put your card on file when joining the school they have access to charge your card whenever. When I noticed I was charged an extra $55 in the month of November I asked Ms.Julie the director of the school what the charge was for. She told me that it was a custom fee for the recital in May and if we decided to not participate in the recital that we will be able to apply the $55 towards tuition. Later I decided to withdraw my daughter from the school. I asked them to apply the $55 towards the last month they charge upon withdrawal. Expected to be charge an additional $20 being that a months tuition is $75 and clarified with Abbey the Receptionist when I turned in my withdrawal form. To then be charge then entire $75. Still believing in the good of people and ethics in their business I figured I would call and explain what had happen and everything would get fix. Instead they never picked up or return my call after leaving a voicemail. Instead I received an email from Ms.Julie stating that costume fee are non refundable. Even though I wasn't asking for a refund I was simply asking for the charge to be applied towards tuition being that my daughter wasn't participating in the recital. I tried calling multiple times and still no answer so I decided to take a trip to have a conversation with Ms.Julie. Ms.Julie was very condescending and continued to interrupt me while I was trying to explain her the entire situation. She ended up cutting me off mid sentence for the last time and dismissed herself. My 5 year old daughter who looked up to Ms.Julie and was attending her class for several months was doing the potty dance and told me she really had to use the restroom. I started to walk towards the restroom with my daughter when Ms.Julie told me my daughter her former student is not allowed to use her restroom she needs to go next door to the gas station. My daughter was very hurt and I was disgusted.I am happy with my decision of withdrawing my daughter from this school. It was never about the money for me, rather about ethics and professionalism which clearly they have none at the Collierville Arts academy. These people don't accept honest feedback only compliments. They never admit to any wrong doing and never apologize.

My daughter loves dance at Collierville Arts Academy. She loves the classical ballet training that she is receiving here. Mrs. Julie is always aware of what is developmentally appropriate for each dancers age, strength, and experience.

I totally agree with earlier reviews regarding racism. Julie really is unprofessional, the way she talks to people who looks unlike her is very rude. She doesn't provide information as needed and starts telling some nonsense excuses. She takes fitting for shoes and dresses in first session and provide all of them in different sizes as she wishes when we ask her she talks down saying that what she says at that moment is correct. Totally RIDICULOUS.......DON'T JOIN YOUR KIDS IF THEY DON'T LOOK LIKE THEM. I have never written a review in my life but I think this is needed.

A great performing and martial arts school in Collierville, TN. Our kids have been attending classes for five years and really enjoy the teachers and the classes. They even have fine arts and music lessons. We highly recommend Collierville Arts Academy!

Very unprofessional and uncomfortable to deal with ,Julie looks down to everyone who isn't her race especially if you want to understand the charges when you want to make a payment ,....you have to accept whatever they say or they will be so rude .......Julie gave me the feeling that we weren't welcomed or respected as it's very clear that she prefers only specific race in her studio, I am beyond disappointed.....gave them the money 520$ for a 4 weeks program for my twins just to close this chapter of dealing with these people as they enrol you in additional programs you didn't ask for and charge you extra 20$ per one hour class per each child .....money wasn't my problem as much as the horrible attitude Julie had ,for the amount of money they are asking go somewhere else where customers satisfaction matters ,,Julie was trying to tell me that my English isn't perfect and I misunderstood her which is false ,, for a business owner to make fun of the customer ,rolling your eyes around and laugh at them in-front of their face while they are talking is very unacceptable,and offensive , her husband is the same ,GO SOMEWHERE ELSE ESPECIALLY IF YOU DON'T LOOK LIKE JULIE.....

Our 5 year old girl's birthday party was a huge success. Our little one and her 20 friends had a great time dancing, going through the obstacle course, and of course eating. We were very impressed how Tom and Julie interacted with the children and kept them so entertained. Everyone had a great time. There was plenty of room for the kids to play and the parents to relax and enjoy. The facility was very clean and spacious. Overall it was a wonderful party for the guests and hosts.