food, sandwiches
drink
chicken wings and fried chicken, chicken, food, chicken wings, fried chicken wings, bbq chicken, poultry, bbq wings, fried chicken
waffles, food
food
food
waffles, food
food, burgers
food
food
bbq wings, fried chicken, poultry, fried chicken wings, chicken wings, chicken, chicken wings and fried chicken, food, bbq chicken
food, ramen and noodles
food
food
outside
outside
interior
food
ows a picture of a restaurant with a sign that says share a little sunshine today
ows the outside of a restaurant
Lots of condiments!
Idk what I'm even looking at but I'm beyond disgusted!!!!!!!!
ows a hand holding a cup of coffee
Brady N.
Oct 29, 2024
none of you ever asked yourself why a simple chicken sandwich has 55 ingredients..? And y'all still think this crap is good to put in your body? Make fried chicken at home, nothing about the convenience of any fast food place is worth the harm it does to your body.
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Jarvis H.
Aug 3, 2024
The staff is the worst in Memphis. Always missing napkins. No greetings or my pleasure. I'll make the drive to Summer for better service.
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LaShawn N.
Jan 29, 2024
I ordered the spicy chicken sandwich/combo. It was fresh and very delicious. Everything was fresh. The service was great and professional. The staff was exciting and in good spirits and very friendly. The store was clean and net as well.
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TheRevieMan O.
Jul 10, 2023
This location has gone severely downhill in the last year or so. Food quality is horrible. I've tried 3 or 4 times despite having issues and the food is either undercooked or the sandwich is halfway thrown together or they've left stuff out of the order. Customer service is horrible. There's a reason the lines are never long here anymore.I can't believe this place is still operating under the Chick Fil A brand. It's doing irreparable damage to their goodwill with customers. Chick Fil A's shining quality has always been service and food quality. Anywhere you go. But this location is awful. Consistently awful.
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Lori E.
Jun 5, 2022
I dine here at least 3-4 times a week either for breakfast or lunch. I usually use the mobile app to place my order. But, it doesn't matter what time of day I visit, the staff is always friendly and makes sure you have a great experience. Sometimes you can catch franchise operator, John Francisco assisting his team as well. That's true leadership!OMG! The mac-n-cheese is so yummy. I add bacon to mine to make it even more yummy. That's the Southern girl in me. Bacon makes everything better! LOL This is a delicious meal all by itself. If you haven't tried it, you're missing out. I don't care what people say, Chick-fil-A delivers not only great food but great customer service.
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Cindy N.
Jun 25, 2023
I am reviewing the Chick-Fil-A on Germantown Parkway in Memphis.What happened to this great restaurant? We have visited this location many times in the past, and always praised the great service to everyone we knew. We went through drive through June 23 around 11:00. The wait time was ridiculous, considering that lines were't long yet. Things we're totally disorganized. Several vehicles broke in line ahead of us, every aggressively, and orders got confused. The two emplo taking orders were playing around, joking with those breaking in line.Really hate this store has gone downhill. Hope this isn't a Chick-Fil-A trend . won't be going back her
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DaNeen H.
Sep 13, 2024
I Love their chicken sandwich (fried or grilled), and the chocolate milkshake never disappoints.
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Bradley H.
Feb 12, 2025
A substandard lunch, substandard service. My takeout lunch missed THREE ingredients I'd asked for and paid for, as reflected on the receipt. The chicken was too dry to be served, surrounded in batter too heavy for the purpose, and barely warm. I opened the bag too late to return. A COMPLETELY unsatisfactory meal, far below the standards of other CFA restaurants I know and like, with service from personnel whose work is done perfunctorily and quite without any sense of style or manners. The Germantown Chick Fil-A is great, lineup or inside, The franchisor should take a good look, however, at this Midtown operation. I won't visit again.
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Elizabeth D.
Feb 12, 2025
Can you imagine a reason I would return to a place where, after leaving a warm building and driving out in the rain and frigid temps, I didn't receive everything I ordered and choked down dry, over-battered and underwhelming food? No? Neither can I. The ticket affixed to the bag was correct...just not what was actually in the bag. A subpar lunch I will not be repeating. I'm done.
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Hosanna C.
Jun 8, 2024
Food was fine but it's a bit lacking compared to other locations for some reason. My order was also missing a Mac & Cheese along with all of my sauces.
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