Michael W.
Oct 19, 2024
Carl's Wine and Liquor is a store that sells alcohol beverages. They don't sell any food or food products. The customer service is excellent from the time you step through the door. You are greeted with a smile a actually genuine greeting.It's one of the cleanest and organized liquor store I have ever visited.Their prices are very competitive and they have a great selection of local craft beer.They also sell shots and beverages with up to 50 mg of THC .
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John M.
Aug 10, 2020
Decent liquor store with the usual array of products. Is a pleasant shopping experience and I would recommend to visit here.
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Jake R.
Jan 13, 2018
A decent liquor store with all the usual suspects. The staff is very nice and accommodating. They don't always have a suggestion, but they know what they have in stock. The prices are in the middle range with some of the more premium offerings slightly overpriced compared to there stores, but for being right next to a grocery story and the convenience of walking from one store to the other it's not so bad considering it saves you a trip. In all a solid little liquor store and worth patronizing.
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Brain T.
Oct 16, 2024
New owners, prices shot up, they barely lived up to their deal letting employees stay, I just saw an elderly man, not intoxicated, that needed to use restroom while purchasing 50 bucks worth of wine, dented him to use restroom, went to crap overnight there
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Daniel H.
May 25, 2021
This place is terrible, staff have a chip on their shoulder. Very rude, smart mouths, I don't work there, I don't know what you have in stock or not. But the short brown hair guy who was working 5/24/21 just a prick. Just because I'm calm and don't lose my cool or snatch you up by your pathetic little neck doesn't mean I can't. I asked about an item his response, do you see it? I said nope, that's why I asked. He replied: Im busy. Mind you I was the only one in the store and he was behind the counter looking at his phone. I asked if he might have something in the stock room. He responded in a hateful tone; if it's not on the shelf we don't carry it. By this time I'd had enough, I did snap back and said well I'm not a fucking psychic nor did I clock in for my shift here so how the hell am I to know that? I left and will never return. I know this is just me and my experience and won't probably do anything. Also leaving this is probably pointless. But I just think it can't go unchecked. This is the third time I've been in there and have witnessed their rude customer service with others and now myself. They obviously don't need our money if they can't be nice and friendly. I don't want a conversation or you to be my buddy or anything. I just would like to receive decent customer service, I mean I am spending money in your store. I look at it like this, if you don't like your job and you have some Napoleon Complex, maybe you should quit or call in. I wont spend my money and hopefully you won't either. Go to the Yellow Liquor store. So much nicer and they have whatever you need. Carl's Liquor in Bartlett, TN next to Kroger is a crappy store who can go out of business.
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