Brewer's Body Shop

Mr Brewer and Tracy helped bring my stolen and damaged vehicle back to a like-new condition. Some bumps in the road, covid delays and a lot of frustration on my part didn't help the situation but they made sure everything was under control and taken care of.

This company has a good reputation but after my brief experience with them suggests this not completely true. I have some body damage to one side of my vehicle. I was trying to be reasonable with my insurance so I volunteered to get an estimate. A colleague at work recommended them so I went this afternoon. I explained to the woman what I was trying to do and she said it would cost $250.00 for an estimate and I would get it back if they do the work. (Why would I want to get an estimate if I wasn't going to have them do the work? I want the damage fixed, not to go shopping). She then said they would be "out until July." I don't quite know what that means but I'm certain they don't want my business. She was very patronizing and not at all helpful. It appears that they are selective about whom they want to serve.

The staff and service was excellent at Brewer's! I was grateful that they were able to squeeze me in as I was traveling through town for a conference. The total amount of an oil change and replacing a headlight was affordable. They also threw in a free car wash as well.

I felt like they really appreciated me as a customer. They were able to get me in quickly and my car was ready a lot sooner than I would have expected, and it looks perfect!

Great customer service! Fair pricing and honest estimates! They are open at 7am which helps with people who work!

Fantastic communication and service. As a father of teenagers, I have a need for a trustworthy auto body shop. I have been constantly impressed by Tracy and the service and work this company provides. A very high recommendation.

I avoided writing this review for a few months, but this is the culmination of a number of disappointments. I just want to preface by saying, there are many other body shops available to you in this city. I took my car here upon recommendation from my property manager. I do not know why I took her word for it alone, beyond the shop being conveniently located. I have no idea why. I usually would do more research. Initially, I had no concerns. This changed when I returned to the shop to retrieve my GPS phone mount. I noticed they were storing their keys on the top of my car, just bare metal keys on my exposed paint job. I am not emotionally attached to my car, nor is it in perfect condition, but this is sloppy and disrespectful. I'd later learn from the next body shop I visited for work, Desoto Collision Center, that they place the keys on the plastic shield near the wipers. What a concept...how long has Brewer's been in business?...these are their practices. Speaking of my plastic shield, they returned the car to me with a piece of the trim missing. I contacted them about this and they implied they'd look for it. I was never called back. They just left it to me I guess. I am reluctant to go up there because I will get mad. I know these are arrogant, disrespectful people I'm dealing with. If this wasn't enough, I've recently noticed fasteners missing on my bumper, where the primary work was done. My bumper now occasionally separates from where it's meant to clip into place. These repairs cost about $2600. This was the end result. Brewer's has yet to contact me about the bumper. I don't expect them to either. I feel foolish for going to them based on word of mouth alone. Use your critical thinking skills. I'm going to probably visit Desoto Collision Center to see if they will address the loose bumper for a modest amount. I don't expect Brewer's to do anything here. By the way, Desoto Collision Center treated me very well.

These kind folks took excellent care of me. Great eye for detail!"Thanks!

They did a great job of cleaning off some scratches and residue tape after my car had recently been broken into and vandalized. They did so with care and attention and in a timely manner too. Same day service. Terrific attention to detail and value. Even gave the vehicle a nice rinse afterwards. Overall would highly recommend.

Brewer uses predatory tactics to squeeze extra money out of customers, above what jnsurance will cover and deductible. Also does not provide proof of job completed, asks for more money for the final scan of the vehicle after completing work. 0 out of 10, do not recommend.