ARRIVE Memphis

Was excited to visit this hotel for a work trip based on reviews I read. I arrived and headed inside to check in. You'll notice this building is old, and the lobby was decorated nicely.Because I was early for checkin I opted to grab something to eat. When I ordered I headed over to the checkin desk which shares a space with the restaurant.They quickly greeted me and I was able to check in earlier than anticipated. I was given my keys and headed to the third floor.I always bring cleaning supplies with me to clean the room and surface clean. When I was spraying the bed I noticed a large stain on the duvet, so I called down to the front desk and they gave me the option to either switch rooms to the first floor or remain in my room and have housekeeping change out the bedding, I opted for staying in my room.After about a half hour, I still hadn't heard from anyone so I went downstairs just to see when someone would be up, the front desk person mentioned they just called their manager and someone should be up shortly. About 15 minutes later a gentleman came up, I showed him the stain and he said he'd be back to grab another cover. He came back changed the cover and was pleasant. I went back to spray down the bedding when I went by the bed to see a set of false eyelashes. I called downstairs again and asked to be moved, since I don't think this room was clean. The person I spoke with said she'd check to see if she had another room not on the first floor and found one on the same floor I was on. She said she'd be up to deliver my keys and check the other room to make sure this one had been cleaned.She came up about 10 min later with another set of keys and apologized for the room not being clean and moved me to the other room.The other room appeared to be clean, but in all honesty, I didn't have a lot of confidence that the room was totally clean. I wound up still cleaning the surfaces (fingerprints on the mirror in the bathroom, some of the light switches were dirty). From a location perspective, this hotel was great, near both the civil rights museum and the blues hall of fame, and less than a mile from Beale Street, but from a cleanliness perspective, it was sub par.The bed was pretty comfortable, the room looked cool and had a loft vibe, I just wish from a cleaning perspective, it was cleaner and the attention to detail was better.

Beautiful boutique hotel. It was a factory way back when, then a museum and now a hotel, restaurant and bar. Industrial elegance at its finest. *huge bonus* secure safe parking garage for your automobile. Other hotels have good reviews but rife with stories of people's cars being vandalized on a frequent basis. Eugene the valet guy is awesome during the day and Parker is great as the night man. My only critique is they have cashless pay and no bell help to haul your luggage to and from your room. For that $$$ price they should have one. Having said that the staff was attentive and friendly and the hotel is gorgeous! Highly recommend!

We had an excellent stay here on NYE 2021! I loved this hotel! I loved the location! I loved the look! I loved the proximity to the trolley line! I loved how close we were to Beale St! I loved the interior design! I loved the amenities! I loved the concrete floors! I loved the sliding barn door that separates the room! I loved the mini bar! I loved the Marshall speaker in the room! I loved the mural in the alley! I loved the parking attendant! I loved the private parking! I loved the bed! I loved that badass electrical heavy light fixture in the hallways! I loved the funny communication style the hotel had, props to whomever came up with that! I loved that the window in my room opened for fresh air! I loved my wife loved this hotel! What I did not love...Front end hotel staffThe unwelcoming check in desk set up and constantly closed barNo coffee in the roomOther than that, fucking fantastic stay!!!I'll be back!

Super cute and likely the best hotel in town. Location: a lil sketch at night but Memphis is just sketch in general. Be wise. Close to the river and to Lorraine motel, Central BBQ and Beale St. Home run! Parking: $27 overnight and it's in a closed garage around the way near the train tracks so request your car in advance as it takes time. And it's safe.Food: on a Mon or Tues good luck! Everything is closed nearby. Plan accordingly this was a big bummer and point of frustration. They serve tea coffee and a few baked goods at the hotel but that's it.Lobby: very cute areas all over at the bar or in general in and outdoor to relax, drink tea coffee or a beverage of choice eat a small snack, frolic, fellowship, or read a book. Spend time there so cute! The room: I was in room 401 which was a corner room facing the railroad with a beautiful bathroom etc. they provide all you need! Bed was super comfy as were the pillows. Cute old school radio which you can use the aux cord to connect to. Old school red refrigerator which has plenty of space. A great office desk and chair and huge TV. Loads of light and blackout blinds too. Couch was super comfy! Tiled floors require socks or slippers so bring them but very easy to roll luggage. Bed has a nice cotton heavy blanket as needed. Love this place! Advice for the hotel:Have a list of places to eat based on when things are opened or closed. Add hooks in the bathroom for towels and robes. The shower is stately, but the shower heads are tiny. Look into turning the lights into a rain shower head or change the current one to be wider and stronger.

My go to stop in Memphis. It's like home away from in my hometown. Everyone from the front desk staff, bar tenders, to the room attendants are always awesome. Thanks for making my stay a pleasant experience. Be sure to try the French toast and the sausage pizza while you're there.

Arrive was a stay at home! Since the pandemic, I've been feeling trapped because I cannot travel like I used to. I decided to book a staycation and Arrive was a great choice. The check-in process was seamless and covered all COVID-19 protocols. Don't be alarmed by the text messages you receive. This is how you communicate with the hotel. I am not sure if this is the case because of covid or something new. The king room offered a studio apartment feel, and I felt like I was at home. This room provides your everyday things- TV, remote, toiletries, etc. And the bonus was the robes! Because of Covid, there weren't any glasses or ice buckets. You had to get them from the front desk, which I thought was a great idea. The parking garage doesn't look like much, but it was free! There is a bar, lounge, and food area that offers bagels, muffins, and evening orders. You really got the overall experience of the downtown stay and relaxation. All in all, I would recommend Arrive if you're local and need a getaway. Excellent for out of towners too.

The people here are spectacular. Everyone we talked to was wonderfully warm, friendly, fun, and helpful. (I don't usually start hotel reviews with comments about the people, but they really were excellent!)This is a beautiful industrial-modern hotel. (At least "industrial-modern" is how my brain saw it.) It's clean and cool throughout the building, with fun details like the room numbers projected onto the wall by light through a metal stencil. (The room numbers are in at least a couple of locations and styles for ease of use.) We chose a "large studio" room for a few-day stay and found it to be _huge_ for two of us. The rooms have comfortable, straightforward furniture - bed, bedside tables, desk, desk chair, reading chairs - and plenty of open floor. Speaking of the floor, it's a wonderfully cool concrete floor, with a colorful rug under the bed. The exposed brick and painted ceiling with a few exposed pipes - perfectly quiet - complete the industrial look. There's a small open closet area, and there are also hooks on the entryway wall. In a fun, practical addition, three farmhouse doors in and around the bathroom allow for varying levels of privacy and natural light. The giant window that stretched across most of our room overlooked Main St. and gave us a pretty view of the surrounding area and the Memphis skyline.The location is very good. It seemed to be in an old area of 'downtown,' which seemed to be undergoing a broad renovation, along the industrial-modern theme. The hotel is located about a block from the poignant and fascinating National Civil Rights Museum, with numerous restaurants nearby. The hotel's two restaurants are very good: Hustle & Dough coffee shop (outstanding coffee - especially the Costa Rican blend - and plenty of wonderful pastries) and Longshot shuffleboard/shufflepuck restaurant/pub (family friendly). (There's also Bar Hustle in the lobby in the evenings, which has a great reputation, but it was closed before 9:30pm on a Wednesday evening when we thought it closed at 10, so we missed out. They did have excellent liquor on display though.) The lobby area is bright from large windows and full of assorted plush seating options. When the trolley's running, there's a stop immediately in front of the hotel. I chose to use the convenient valet parking as I didn't plan to use my car for several days, but there also seemed to be plentiful metered street parking. (I don't know about the times or prices of the latter though.)I look forward to staying here again!

Loved this hotel! It has a cool vibe, and our room was chic, clean and very comfortable (especially the bed). It's in a perfect location in the Arts District, right by the Civil Rights Museum and Arcade Restaurant, walking distance from Beale St. and downtown, and has a trolley stop right out front. Nice coffee shop and bar in the lobby, and another fun restaurant/bar in the building. I ended up having to extend my stay to quarantine when I got COVID, and the staff could not have been nicer or more helpful. I hope to be back minus the COVID!

This wasn't my top list of hotels, but after the first nights stay I was definitely impressed. The room was a decent size, the downstairs customer service at check-in was what it should be, and the room was location was just about next to everything. You get a complimentary drink upon check-in which I totally forgot lol. I was pretty beat after my flight so I went straight up to my room ( review isn't about me lol) All in all I think you'll enjoy your stay at ARRIVE;) Safe travels !!1. Beautiful decor2. Nice bar3. Complimentary drink4. Comfy Cozy bed5. Great customer service 6. Car is in a parking garage 7. Morning pastries 8. Music lyrics on every floor9. Loved the bath robes 10. Location

Pre-covid..."THEE place to be on S. Main!... I havent checked their current status, but know they had to "temporarily" close over the past few months like so many others due to Covid19 regulations..which is a HUGE loss for Memphis...Time to check it out LOCALS!!!This is YOUR place.Hip vibe, coffee, pastries or signature lobby bar with great drinks, offers up a great place to meet your small group ( social distancing of course ), fly solo with your tablet or people watch and kick back.Lets get out again and support our local businesses.ARRIVE ... is a local vibe boutique hotel...in the daytime, and with a great night life too...you dont need to be "visiting" Memphis to stop in and marvel in the hustle.