Arby's
Arby's
Classic Beef 'n Cheddar. Premium Nuggets (4 ea.). Curly Fries (Small). Arby's Sauce Packet. Three Pepper Sauce for the nugs.
Sometimes Classic Beef 'n Cheddar just hits. Also, this is the rarest Roast Beef I've ever gotten at Arby's. YOLO!!!
Mac & cheese
a receipt for a flight
Gyros
a sandwich cut in half on a cutting board
chicken nuggies and ketchup
a milkshake in a tall glass
a plate of pasta with bacon and cheese
food
sandwich, food, sandwiches
sandwich, sandwiches, food
sandwiches, sandwich, food
interior
Proof
Minimal chicken salad
interior
interior
interior
outside
May 1, 2018; Arby's - Germantown TN
sushi and sashimi, interior
outside
interior
Chris B.
Feb 1, 2025
On my last visit my drive-thru order was wrong: a smokehouse combo replaced with only a market fresh sandwich, and an extra fries missing.. There was no one else inside (I could see the counter while I waited) and one car was behind me. I only ordered 3 meals as-is plus extra fries (no weird alterations or a huge number), so I feel like it's not asking too much to expect that to be right. I don't like leaving bad reviews, and I'm sure there are challenges that I don't know about...but for having to wait at the curb for 10 minutes, and for costing nearly as much as a sit-down restaurant with table service, the expectation is for the order to be accurate. I would think especially for drive-thru orders where the customer may not be able come back to get it fixed. I hope the attention to detail improves here.
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Brandi M.
Feb 3, 2024
The service was terrible. The person taking my order was not happy to be at work. The person at the window seemed to have the same attitude. We were given our food and drinks with no words aside from the total. He passed me the food and walked away . We did not have straws and the order was missing items. Eventually he came back and handed me the missing item. I had to wait another few minutes for him to come back and give me a straw. The review would have been zero stars, but my food was hot and delicious despite the service. Definitely won't be back though.
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Lisa G.
Nov 18, 2023
When we tried to order they said they were out of roast beef. I hope you can appreciate the humor. Arby's roast beef has no roast beef! I won't return to the no roast beef fast food restaurant.
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Donna M.
May 31, 2017
I've always loved Arby's Roast Beef. The French Dip & Swiss ($4.59) is one of my quick-meal staples. I also tried a Slider ($1.29).A young man in the Kitchen welcomed me when I came in the door. Cashier was dull & unfriendly. Barely spoke. Another K Employee came out to disinfect tables & asked how I was doing. I was the only Customer. Spacious Dining Rooms had been mopped & the bathrooms cleaned. The old Captain D's location on Germantown Road beside McDonald's. I ate there @ least 100 times!
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Annabeth K.
Jan 21, 2025
While I was in town this was where I ate my two days here. Every visit I was greeted with amazing customer service, fast service and my food was fresh! Everything I had tasted amazing and my orders were all correct.
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Stacey M.
Jul 23, 2024
Not sure about all the negative reviews. We dined in. Service was fast and friendly. Food was very good (tried the new burgers...better than most fast food burgers). Interior of restaurant was clean and employees were actively cleaning while we were there. Most of the booths had power outlets and chargers. It was great!
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Sibille W.
Apr 18, 2021
Make sure , you get your salad with your Gyros .If you are out of salad and zaziki , just let somebody know !! By the way , has nothing to do with covid !!
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Darrell B.
Sep 22, 2023
good food but order $20+ in food and to lazy to add a napkin They should have better attention to the small things that matter
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LaKedra G.
Oct 26, 2021
been coming to this Arby's for a long time and never really had an issue, but today puzzles me..like clockwork, I order the same thing EVERY time I go to Arby's.."Arby's Melt meal"..roast beef, melted cheese, 2 pieces of bread..nothing changes unless I get medium curly fries instead of small.I guess where I messed up is when I didn't check my bag before driving off, but why would I on such a non-complicated order?..I left the drive-thru as I'm having to rush from one job location to the next before I have zero time to eat..tell me why my simple Arby's Melt did NOT have any cheese at all..instead, I was greeted with lettuce, tomato and what I'm guessing was Arby's sauce?..I'm not really sure, should have taken a photo of it, but again my lunch was a rush because of traveling.look at my receipt and of course my order was correct on there, but what could I do?..I'm 10mins away from the restaurant now. bottom of the receipt has a link to do a survey so I'm thinking I'll just complete the survey, right?..WRONG! I can't even get pass the store#. it gives an error message and says "choose from drop menu"..the drop menu then gives a choice of 7795, 7797, 7798 and wouldn't you know my receipt says store #7796!
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Lyne D.
Jun 24, 2020
I look forward to the chicken salad sandwich. The taste never disappoints but this time there is clearly more bread and apples than 'chicken salad ". Wasted my $$.
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