The Exchange Pub + Kitchen

Great food and plenty of it, I had a small issue with them and they quickly made amends with a gift voucher and apology. Couldn't fault them for customer service. This place is a must to visit or even take out.

4.5As a Louisville native, it's a bit embarrassing to admit that I've never spent time in New Albany -- much less anywhere near the famous corner of State & Main.* But I was looking for somewhere in the general area with outdoor seating, super high ceilings in case we ate inside and a generalized enough menu to satisfy picky non-adventurous eaters as well as those who call themselves f00dies. It had been a while since I was in the market to eat out in Louisville so a quick check of the Jelps led me to Indiana. Naturally.We made the drive over the bridge on a Monday in mid-Spring and I was happy to see the restaurant. Located in a converted historic Downtown building by the river, you got the sense of what the area used to look like way way back when. The weather turned so outdoor seating was not an option. However, the booths/tables are spaced out and the ceiling is sky high (converted historic building, remember?) so no apparent/potential respiratory illness worries.Before too long, Jada stopped by to check on us and continued to give fantastic service throughout our stay. I started with a half wedge salad. If you are getting a main, order the half. The portions at The Exchange are generous. A very large wedge of Romacrunch lettuce came slathered with bacon pieces, cherry tomatoes, red onion, bleu cheese crumbles, and bleu cheese dressing. The taste, size and presentation was equal to what you would find in your favorite nice steakhouse. For my main, I went with a chef signature: fish & chips. Again, I was pleased to find a HUGE portion of thick cod pieces, steak fries, just-creamy-enough cole slaw, and enough tartar sauce to accompany each fish piece. I had to huff & puff to finish.** The beer batter was light and crispy and added to the fish without overpowering it. The fish has flavor of its own that combined nicely with the tartar sauce and lemon. Since I was driving (and crossing bridges), I drank Arnold Palmers but Jada kept 'em coming. I was never thirsty. The meal ended with a surprise sundae for the birthday girl.Prior to coming to The Exchange, I never would have thought about crossing the river for dinner but I am so pleased that I did. I'd do it again and would recommend that you do the same. The reviews don't lie, people!*I'm not sure how close The Exchange is to State & Main but when I think of 'New Albany', that's what comes to mind... that and furniture... and owls.**But finish I did because I am a fatty.

We were seated quickly on a Saturday which was great.My husband's steak frites were way under cooked (he asked for medium well) he normally doesn't say anything but this was too rare. It took quite a bit of time to come back & His first couple bites were cold. I got the wings & a wedge salad with ranch. I was not a fan of the wings. Almost a little rubbery in spots. My salad was great. Fresh clean lettuce & I loved the tomatoes. Their ranch had a good flavor, My father in law said the fish & chips had to be the best thing on the menu lol

Unfortunately, we've tried the Exchange three different times and each time was a miss for us. On this final visit, our food came out cold, the buns weren't fresh, the sautéed onions on the burger were freezing and gelatinous, the chicken in the chicken sandwich tasted like a reheated chicken breast, & was rubbery from being overcooked, and the service was sub par. The manager did comp our meal, which we didn't ask for, but was nice; however, I just can't recommend The Exchange based on the three times we've tried it.

We visited the Exchange in the heart of New Albany's very vibrant area to meet up with friend/entertainer for the evening during the dinner service. Great food, atmosphere was fun and vibrant. Bar selection was top shelf and offered craft beers. Service was prompt friendly Smiling face. Drinks I will certainly recommend is the "Grocery" yes not a typo and it's delicious! As well as my Old Forester bourbon. We shared plates of the tastiest wings and pasta Voodoo, a dish I couldn't stop myself. Highly recommend Must visit day or night. Street and lot parking. Facilities very clean.

AWESOME venue! We stopped in on a beautiful Saturday afternoon for a quick snack and a couple of beers. This place was so cozy and had such a wonderful vibe. The exchange is a whiskey bar with several craft beers on tap!! The restaurant was very clean, well kept, with a nice variety of seating. We chose to sit at the main bar and received wonderful service from our bar tender. The twice fried Korean wings were delicious!! We plan on spending a weekend in New Albany soon and look forward to trying much more of the menu.

Returned here during Harvest Fest. Sat at the bar outside, listened to the live music. Ordered the fritters again, on point. Decided on the burger, asked for it medium. Amazing presentation with veggies on the side, unfortunately the burger was extremely dry, tough, and bland. My server was friendly.

Stopped at The Exchange for lunch and everything from the food to the service was top notch. The burgers were great as was the beer. Kelsey was fantastic and she took excellent care of us. We will absolutely come back.

I finally had the opportunity to try out the Exchange, it's been on my list for a few years now but I don't get over to New Albany very often. I was meeting a friend at 5:30 PM, and the traffic from Louisville on 64W was awful, that's beside the point but try to avoid rush hour. When I arrived I was pleasantly surprised to find a parking lot behind the restaurant and open spaces! You do have to walk around the building to get in. I was immediately warmly greeted by several staff! Since I was meeting a friend I just walked around until I found her. The restaurant is very nice, high ceilings, brightly lit and inviting inside. Also, it was well patronized. Our server was amazing and kept checking on us even though it took a while to figure out what I wanted to order. The wine list online is different than at the restaurant, just as an fyi. I settled for a cheap glass of red wine and then started to peruse the menu, which had a ton of options. We started with the pretzel and cheese ($13) and side of garlic Parmesan frites ($6.5). The pretzel was okay, nothing remarkable about it. Wasn't really that soft, but cheese was good. The frites were very good, crispy and well flavored. The menu items are on the pricer side, so I opted for the twice cooked wings ($16) with Korean gochujang sauce. They were fried very nicely, but the longer they sat the drier they became. Also, wasn't very spicy. It would be a good shareable app, but might skip as an entree. My friend ended up ordering the verlasso salmon ($31), and said it was very good. Overall I really liked the ambience and service. I'll be back to try something different.

Ohh the goat cheese fritters & bacon aioli were amazing!!! Kayla was our sever; she was so friendly & took great care of us. So happy with that food she recommended. Can't wait to go back!!