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Suzanne B.
Dec 12, 2013
I love projects, especially painting, and my local Porter Paints turned out to have everything I needed recently to keep my home looking amazing. After replacing a door and frame recently, it was easy to see the drywall and patching that went around where the frame had been. Luckily, the previous owner of the home had kept cans of paint (and labeled them by room!) from the last time the house had been spruced up. I grabbed the can for the room needing some love and headed to my local Porter Paints to get what I needed. The store itself, located at the corner of Breckenridge Ln and Willis Ave, is clean, well-organized, and a great place to find home improvement inspiration. While not as large as a home improvement megastore, the location had everything you might need to give your home a professional-looking paint job. The staff was very friendly, and - using the can I had brought in - were able to match the paint I bought to the can the previous owner had left. It took just about 2 minutes for my can of paint to be ready and for me to be back on my way to improving the look of my home.
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Laura C.
Oct 2, 2014
I was unfamiliar with Porter Paints as a brand, but my landlord told me I should use them. Previously I had used Sherwin Williams. We met with Leddy, and she helped us with colors that would work with furniture and the color of the wood flooring. They are gorgeous - she was so right!I'm not really good at measurements, mostly due to being lazy at that (but I can whip up an amazing hour-long presentation!). The person helping me sold me too much paint for the area that I needed covered (although I take responsibility for not quite having done all the math before my arrival), and when the painter opened the primer (I asked for primer with a color shot), the primer was too dark for the topcoat. The painter was able to just use the topcoat and do two coats.I know paint with color in it isn't returnable, but since it was a mistake in the color (primer with a color shot should have half the color), I brought the two cans of primer back. Porter Paints was very nice about it, and refunded me the money. I really appreciated how professional they are, and nice about mistakes. I will definitely use them in the future.
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Chris Z.
Apr 29, 2015
After the recent rains i noticed a leaky gutter on my house it wasn't severe just needed caulking,i went to porter to ask for advice the attendant (Sarah)slammed her hand on counter and said;how the hell should i know!! Serious management problem?,,,,a new sherwin Williams customer
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Claire S.
Jun 19, 2017
Make sure to know what you want when you get here! They are NOT willing to work with you. They'll just look at you like you're stupid.
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Lauren N.
Dec 1, 2014
I have shopped at porter paints for years. I have never had a bad experience and everyone has been very helpful and courteous. Leddy in particular is very helpful. Her female coworker however, was very cold to my grandmother. While this certainly isn't a reflection of everyone that works there, it did disappoint me.
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Clare S.
Aug 4, 2015
I have been using this Porter Paint store for 40 years. The counter sales people are always helpful and free with advice about any painting issue. They also are happy to match a color from other paint manufacturers. The interior design section is amazing. Letti and Joyce are really helpful and knowledgeable and are more than willing to help a customer choose colors to match wallpaper or fabric from the store's vast wallpaper sample books and fabric samples. They also discount their wallpaper and fabric. Letti guided me to the perfect creamy white for my new kitchen cabinets and I absolutely love them. Joyce has kept me posted on my back-ordered fabric always with a smile in her voice. This store is great!
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