Omni Louisville Hotel

Omni Louisville is relatively new and the hotel is gorgeous. Multiple dining and lounge options, and even an entire food hall accessible from the hotel, amazing! The room was quiet, bed was very comfortable. My sister didn't like the pillows but it worked well for me. Minor complaints would be the quality of small things like toilet paper, Kleenex, and towels weren't what I would expect fromOmni. Also, while the room was generally well maintained, we found an opened package of q-tips that prob should have been replaced by housekeeping. Lastly, the staff were all amazing! Kevin at the front desk took his time to explain the city and share dining recommendations. He even remembered to ask us about dinner the next morning. What a great, personable staff they have! Overall, loved my stay here. Would absolutely stay again next time I'm in town.

Have to give it up to the staff for allowing us to come in and take over for an impromptu photo session!We had breakfast and some iced coffee and got to be as silly and goofy as we wanted! And the photos came out lovely. Thanks for sharing your space and being kind and supportive- like just the encouragement alone makes it such a wonderful experience!See y'all soon for our staycation for new years!!

I loved this hotel. Louisville wasn't my favorite but the hotel was perfect. Not one complaint. Room was quiet.Cleaning staff kind and efficient.Lobby cocktail bar was fun, bartenders kind and helpful. Lots of places to get food all hours.Pool was awesome.

Recently had an amazing stay at the Omni Louisville! From the time we checked in, to checkout, the staff was absolutely amazing! Sean was so friendly with helping us with our luggage and showing us to our room! The front desk staff was incredibly helpful and got us checked in early. Our room was clean and beautiful and housekeeping accommodated our weird nap schedule. The pool was AMAZING! Overall, a great staycation!

Not a fan of this place. I stayed there and parked in an empty away from the hotel for two hours. Came from Virginia for UVA-Louisville basketball game. Will never be back here again. There were two cars on entire lot but the Hotel felt the need to have me towed at $165. Management is terrible

I was in Louisville for 5 days for a work conference and this was our main hotel. It is a short ride from the airport and beautifully decorated, with fruit water offered in the lobby. Upon check in they acknowledged my rewards status and I got a nice text with helpful information. It's a large hotel with a market with extended hours; very convenient. I had a nice, clean and modern room and my king sized bed was super comfortable. They have a high end steakhouse as well as a standard restaurant, "Neighborhood Services" which I went to several times, but service was always slow. Places to eat or get breakfast don't open til 7:30 am and I had to be at work at 7:30, so I could only get coffee and large, fattening bakery items, which I didn't want. Other market options were limited for breakfast, but I discovered a Starbucks in the Marriott down the block. There is a neat library/bar with seating which was a great place to meet people or just unwind. Overall it was a nice stay.

I came here for a conference. This is a truly outstanding hotel. The moment my you walk in the grand entrance and the tunnels of light flanking either end remind you that this is no ordinary hotel. Every corner, every room is beautiful. The bar, the restaurant, and the attached market place are all perfectly decorated. When I say market place we are talking about cafe, multiple restaurants and shopping areas. The staff is attentive and I have never opened a door the entire stay while I am here. They immediately greet you and offer to help the moment you establish eye contact with any of them. The rooms are clean, well maintained, modern, with large windows and sweeping city views. Highly recommended!

This place is the most frustrating place imaginable, paid over 650$ to stay here without parking. They force you to pay 50$ for valet parking or force you to spend 22$ per day in the public parking garage and walk half a mile through a maze of mall food courts back to the lobby. Staff was rude and somehow felt justified by this disaster of a system. For what you pay for this is not the experience you want. Odd culture sort of like we don't want your business if you're not extravagantly rich in some way. Very displeased and honestly even if you get past all that the rooms still are not even that nice. YOU HAVE TO PAY FOR WIFI. This placeIs actually a joke. I've stayed in nicer rooms at cheap hotels in Vegas. Overall DO NOT RECOMMEND.

Let me begin by saying we thoroughly enjoyed the steakhouse . The staff was outstanding and greatly appreciated ! We had planned on using the hotel for many wedding out of town guests next fall and rent the speak easy for an after party . However, while we were taking family photos with our granddaughter in a hallway with our daughter's very inexpensive digital camera we were informed we were in violation of their " professional " photo policy. Are you kidding me? It was a cheap digital camera nothing professional. I hope it was worth the loss of future business. We won't be back . It was so nice to have security put on us... Thanks Omni. We won't be back.

When my husband and I arrived we were greeted with someone who was quite rude. When we booked the hotel it was because it had a heated pool and hot tub- not only was the hot tub not working but the pool was cold!!!!!!!!!!! No where in this hotel did they offer a mixed drink like pina coloda ect. I would have not have stayed here if I would have known. Will never stay here again.