New Horizons Physical Therapy

From the sparkling clean atmosphere, a warm inviting environment every time I have ever stepped a foot into the offices. I am immediately greeted with a warm smile from Brittany T. Wait time, I have never waited for more than maybe 2 minutes. Their scheduling is impeccable, giving each client focused therapy from Jessica Farrel, PT, DPT. Mrs. Farrel brings the very latest techniques in Physical Therapy and never pushes you beyond your limits extending your time in therapy. The wonderful efficient billing system is a refreshing change to the many medical offices I have encountered over the years. I can say this with confidence having spent almost 16+ years in the medical billing field. Therapies provided include Vestibular (which is very hard to find in the Southern Indiana area), provides a Pt and Me link for the client who is a little iffy going into PT and the Fit2Work program. New Horizons works with all age groups, which I find refreshing. To take an adage from their website; From Hiring to Retiring. New Horizons offers an integrated approach towards the evaluation, management & treatment of soft tissue injuries in the workplace. I forgot to mention the amazing communication that is the common practice of keeping your primary physician in the loop, a lost art it would seem today. I am in this office quite a bit now that my husband is disabled and he must adjust continually to his degenerative condition. I feel very blessed for having amazing care provided through New Horizons.

If I could give more stars, I would! This is a great, caring, believe it or not..fun atmosphere, that takes pride in helping you get better. Jessica and the staff really care and are top notch! I'm so so thankful for them and the recommendation that I was given for my healing after knee replacement. Highly recommend!!

What can I say, New Horizons/Jessica Farrel, PT DPT never gave up on me even when I wanted to give up! I had a total knee replacement in Jan 18 but my "bend" was not progressing to the extent/speed that I expected. Jessica mentally kept me in the game as well as physically; without her encouragement and kindness I easily could have slipped into depression. She pushed me hard and used various techniques including "dry needling" to get results; when progression stopped she realized I needed to see my physician and he had to manually manipulate my knee. It worked and she was able to finish my therapy. I'm thankful for her knowledge!The office is run by one of the most proficient assistants I've ever met, Brittany! She competently and cheerfully had all of my appts booked and all of my insurance paperwork completed accurately.I whole heartily recommend New Horizons and Jessica Farrel for all of your physical therapy needs. Stop by, they will cheerfully give you a tour as they did me when I was searching for a therapist before my surgery.