Health club fitness center gym
Guest room
Guest room
Restaurant
Guest room bath
Health club fitness center gym
Guest room
Meeting Room
Guest room
Meeting Room
Meeting Room
Guest room
Guest room bath
Guest room
Guest room
Guest room
Guest room
Guest room
Restaurant
Guest room amenity
Guest room
Meeting Room
Guest room
Guest room bath
Ryo Hanalei Z.
Oct 31, 2023
Stayed here for work. The layout of the hotel is nice. Plenty of natural light and the rooms were clean and spacious.I like that it's central to everything from being close to the airport & near to plenty of restaurants and stores.Most of the staff are pretty nice and attentive to their guests. Special shout out to Diane for such good customer service.Overall, I think I would recommend my other coworkers to consider staying here when they come in for a work trip.:)
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Franco C.
Feb 7, 2023
Hotel On a recent trip to Louisville, I needed a hotel that would be close to the airport so as to meet with coworkers, and continue our trip the next day, and the Hilton Garden Inn fit the bill. It is just a little misleading however to say this is the "Hilton Garden Inn, Louisville Airport" because while it is definitely close to the airport, it is not close enough that you can simply just walk over to it when you come out of the terminal. You will either need to grab a cab or, in my case, have the hotel send over the free shuttle to come get your sorry butt and bring you back to the hotel.Depending upon your level of interaction with the Hilton chain of hotels, you may or may not have access to a digital key which allows you to bypass the whole front desk check-in process, which is what I was able to do. So I cannot really comment on the front desk check-in process. The hotel is pretty large, 7 floors and quite a bit of rooms and it is more closely situated next to the Kentucky Convention Center. It is your standard Hilton Garden inn, which means it has a small bar and restaurant as well as a gym and indoor pool available as amenities, but I happened to get there so late in the evening, that both the restaurant and bar had already closed down. The downside to that is because of this location, there really are no other restaurants within close proximity that are open late, so you end up going to bed with nothing to eat. Rooms were in good shape, elevators were quick to get you up and down between the 7th floor and the lobby and the digital lock operation performed fine enough..Bathrooms were clean and had adequate lighting and the shower had plenty of hot water pressure. I was able to use the restaurant for breakfast; it is essentially a buffet, and the only option from what I could see. Pricing was maybe a little steep but the food was decent and the one waitress working the room was very efficient. On the other hand, if you are a light breakfast eating type of person, the 15 or $16 they charge might be a bit much to digestAll in all not a bit place to stay if you happen to be in that area and you have something going on in the convention center or you have an early flight out and need to be close to the airport. Large parking lot is available
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Sharon H.
Jan 23, 2022
I always stick to the Hilton Brand when traveling. I stayed here on my recent trip to Louisville. The space was clean and a great location from the airport and downtown however it's definitely an older Hilton hotel and could do with some upgrades. But the staff was very helpful and I didn't have any complaints during my stay. Until next review Kisses
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Brenda S.
Jun 11, 2023
The hotel was full and a lot going on here on a Saturday night! Our room was quiet thankfully. A shout out to all the employees who were always nice and helpful. Beverly, Robin Enestro in dining during dinner challenges were all overcome with a smile and professionalism. Sederick in maintenance at 9 pm came to check our fridge. He was so impressive, the fridge it was radiating warmth and apparently leaking. He was professional and timely and thoughtful a real asset there! Then Jane at front desk at check out! Now we loved our room but housekeeping missed a few things, 1 Kleenex in Kleenex box, and the previous guests black socks which we left in room. Can't fault them in a full hotel! Other then that it was awesome
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Alan J.
Dec 16, 2021
The perfect stay! Beds, water pressure, noise level all perfect. Came down for breakfast and the biscuit is perfect. The gravy perfect. The bacon perfect. The food service is crazy good. This place is running on allCylinders.
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Jessica J.
Oct 16, 2023
Very responsive on guest needs. Was needing a late check out due to time difference and the hotel accommodation was extremely helpful when traveling out of town they can offer shuttle service which was very convenient.
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Anton E.
Dec 13, 2022
My daughter left a ipod in the room, but housekeeping decided to steal it and not turn it in! Its not finders keepers!
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Just M.
Dec 29, 2024
Hotels under construction. Wi-Fi is very poor Noisy. There is mold in the showers. See photos.
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Deborah H.
Sep 21, 2024
Came here to visit family. Needed a drink after dealing with them... Brook is a lovely barmaid and suggested a brewery for me to visit. Me and my husband had a great time. The short young girl at the front desk is also very nice. Will definitely be back thank you for the experience
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Jersey G.
Mar 14, 2024
Pros: Clean, comfortable, quiet, good customer service, a minute and a half from the airport.Cons: The keys were consistently a massive PIA to get to work. And the wifi was sub-dial up speed. I eventually gave up and used my phone as a hotspot and that sucked up all the hotspot data I'm allotted in a month.
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