Elwood Hotel and Suites

Giving the Elwood Hotel and Suites 4 stars. You may be wondering, why? Check-in was easy, I showed my ID, did my incidental deposit, and on a went.I've stayed at a few boutique/privately owned hotels before, and I will say, I've always been concerned about lack of security. I liked the fact that you needed a key card to get to the actual hotel portion of this hotel, which made me feel better about my safety, but will say I didn't see anyone at the desk when I left early in the morning (around 6am) on my departure date.My room was super spacious. I had a corner room that had two separate rooms, one included a sofa and sitting room with a TV, bathroom, and wetbar, which included a microwave and refrigerator, which was a nice touch. I also had a separate bedroom with a large king bed.Why the four stars? Temperature wise, it didn't seem like the thermostat worked well. When I adjusted it, it would go back to the original temp, so it made the room either too cold or too warm at times.The second thing that I docked a star for was I was on the third floor and when I arrived on the third floor, I got a whiff of cigarettes. I never saw anyone on this floor, so I don't know if it was actually someone, or it was embedded in the carpet. The good thing is the smell was NOT in the room, so that was a positive.I wish the bed had been a tad more comfortable, but if you like a firm mattress, they have the bed for you. Beware, this hotel is near a local hospital, so you may need to bring a sound machine to drown out the siren noises.

Recent storms left us with a power outage for several days..Elwood Suites ..a home away from our home.Our Suite was perfect for two adults.2children&Pet.After a long day at work to retreat here was a relief ..the dinner was exceptional! Live music.exceptional customer service from our server&bartender.Every detail is well thought out.The furniture.artwork.bathroom essentials..(only complaint would be noise control in the hallways&outside at 11-2am?)

I don't know how this place is called a 4 star hotel. Tried to give this place a second chance and after this last time never again.Staff is rude and management is even worse. Showed up for our reservation after driving 6 plus hours and they wouldn't let us check in. Came back after normal check in time and rooms still not ready! WTH! Canceled reservation and still awaiting someone to get back to Expedia to get us a reservation. Last time we stayed the rooms were dirty and it was noisy. Do yourself a favor and stay somewhere else!

I show up to this place as a single female. The 1 person that was working made me wait to check in. I'm ok with that. I had a few text to return while I waited. The ambiance is good, even though the bar is closed at 9pm. I checked in, sat my things at the door and went back to their inviting patio. When I went back to the elevator, a man stood behind me at the elevator, but did not get on with. Weird! Then I realized when I got back to my room that there was nothing about this place that stood to my standards. I was at this hotel for a total of 20 minutes and was not granted a refund. I argued that I should get at least half of a refund because I had not stayed in that room for a second. I told them I was going to Embassy Suites. Nothing has been refunded, and never will. 20 minutes in this subpar situation cost me $158.

It's my last day in Lexington, and I came to the Elwood to see what's behind that beautiful front mural. There's a restaurant in the lobby called Fiddletree Kitchen & Bar. Very elegant, and the bar is gorgeous. The staff is friendly and welcoming. The front patio where you can have your coffee is beautifully decorated with plants and couches. I wasn't able to stay here this trip, but it's definitely on my list for next time.

Hotel on first impression was very clean. You're welcomed into the front desk in the restaurant. The manager was very polite and helped us with all our touristy questions. The room is spacious and clean as well. We stayed in a junior suite with the fridge/freezer. We had to turn down the fridge because it was freezing our food lol. The tub was one of those you can sit in with your knees covered for a bath and the shower head had good pressure. The sliding glass doors were the ones that actually stayed shut while showering which was nice. We did utilize the complementary laundry (self service) during our stay. This doesn't require payment and pods and dryer sheets were provided by the front desk. There is plenty of parking if you stay during the week or park early enough on the weekends. Saturday and Sunday a lot of folks go to the restaurant and bar and it packs up but there are other parking lots attached to park in. They keep the rooms very separate from the hotel so you aren't bothered by any of the noise. All staff were very friendly. We had a wonderful time at this hotel!

This place is a cute hotel with great potential. The staff is truly the definition of southern hospitality. The room was spacious and did lack counter space but I was prepared for that as I looked at the website prior to my stay. The location is great and I'm sure the patio would be pleasant on spring and summer evenings. Like other reviews have stated, the cleaning crew does need more training or supervision. I too had a dirty towel on the back of the bathroom door when I checked in. Checking in at table/desk that doubles as a hostess area for the restaurant is odd.

BEST HOTEL EVER. Rooms are very cozy and loved the decor. The food is also all amazing. The host are amazing. Best hot chocolate I've ever had in my life.

The facility is newly remodeled , decor and rooms very large and comfortable bed.. has a bar and dining , food is great , breakfast was awesome service was the best . Martha was a gracious host . Must stay when in Lexington especially if you are going to UK healthcare Chandler hospital only a mile and a quarter away

Warm and inviting customer service and hospitality! The rooms are clean and well-appointed, and the fitness room was consistently clean and cool. We had one minor issue with our room and the receptionist and manager were quick to correct it. Highly recommend a stay at Elwood!