Craft House Pizza

My last two pizzas have not been so good. Toppings were okay. The thin crust on them was not good at all; very pasty tasting. I threw the meaty specialty pizza away. I'll eat the toppings off of the chicken artichoke pizza.So disappointing. It was great food when the restaurant was Hometown Pizza.

Food was good, service was good, prices are awesome, the wait time however was very slow. It was 2nd day of opening and they were completely swamped (I think it exceeded their expectations haha) so I won't criticize. Got to give them a little time to work the kinks out. Overall great experience. Side note, something I loved- all of their speciality pizzas they offer a personal pizza sized option for only $7! So you can try them all if you like. Win win.

We have ordered, via Door Dash, from this location several times. Usually, it's not bad. We always pay for ranch sauce and never get it, but that's a minor issue.The time previous to this time, they sent us the complete wrong order with the exception of one item. Let me repeat - the entire order, save one item, was wrong - nothing close to what we ordered.I called the restaurant and told them. The boy that answered and identified himself as an assistant manager matched me attitude for attitude on the phone and ended up hanging up on me. I called the main office and actually got a call back that night. She was super nice, and offered to refund the order. And she did.We thought that we'd give them another try since she was so sweet. What a bad idea. We ordered all of our items lightly cooked. We ordered two individual pizzas and an individual cheesesticks. The pictures I've provided are what they consider 'lightly cooked'. Unfortunately this was our last order from there. It's wonderful to have the convenience of being able to get delivery from so many great vendors, but when they use it as an excuse to send you less than great quality food, you just have to cook your own or get in the car and go get it so you can get what you want.

My kids brought me here for Mother's Day, and it was great! Food, service, and atmosphere was on point!! Will definitely be back. Loved it!!

The staff is outstanding. They're worth every bit of a good tip. They worked hard with a party in the 20 to 30 range. It was one of the best waitresses I have had in a party this big. She handled it all by herself. There was a lot of food. We got appetizers, the meatballs, the loaded fries, and the cheese bread. The fries were disappointing. They tasted like someone was smoking a cigarette when they were being fixed. The meatballs were very delicious, and the cheesebread was great. I got the lasagna, and well, I wish I hadn't. It was not very good. My wife got the Buffalo personal with thick crust, and my oldest got a thin crust. Both had a great taste, but I thought the personal had a better, more rich favor. Either one would have been better than the lasagna. My oldest also got a salad. It was pretty good and made me wish I had gotten it. Overall, it wasn't bad. Not great, but good.

Craft house pizza is a fern creek neighborhood pizza joint located off bardstown road. In the spot of an old pizza place called hometown pizza. I believe I read a story this week that said the owner took this location and a few off the other hometown Lousiville locations and switched to craft house. In my opinion it was a good switch. My family and I have ordered pickup fromThis establishment twice In the two weeks we've known it existed. Both times we went with a large cheese pizza and a large hot brown pizza. My wife and oldest daughter have sampled the salads and grilled chicken salads. Everything we have had here has been so good. The hot brown pizza may be one of my favorite new pizzas in the city. A pizza take on Kentuckys classic hot brown dish. it has a tasty sauce, good cheese and tasty bacon as well. Very good pie. The big 4 cheese is also very good. All 4 cheeses have a great and distinct flavor and compliment each other well. On our second go around the ricotta was a bit strong for my younger daughters but they still enjoyed it.The workers in both our visits have been great, fast and friendly. We use there online website to order pickup. They appear to have a nice rewards programThat we will Continue to discover as we come here more often. Overall a very good addition to the fern creek area and Lousiville pizza scene. For fern creek it's always been hard for me not to go with bearnos that is essentially next door to this place . Now bearnos has some legit competition for our services. Good thing I love pizza and can give both places my business.

We had the 1/2 pepperoni and 1/2 ground beef.with thin crust. It was delicious and the medium was the perfect size for the two of us. No left overs! We normally eat there but decided to order a carry out. Always pleased with the service and the atmosphere. Greet local place to dine.

I've always loved all the craft house pizzas and locations. Definitely not this one. Worst service I've ever experienced. The general manager ever argued with us over their laziness and mistakes. We will not EVER be back and hope that this review prevents anyone else from the experience we had. Preston location is 4 stars!

The cauliflower crust is actually not bad. Lots of choices for toppings. Great pasta.

Horrible service. We're from out of town and like to try new places. Our party of seven was seated almost immediately. We sat for around 10 minutes with no one ever talking to us. I asked the hostess if there was someone to service our table. She said they were down a person. Understandable. But still no one ever came to our table. Not even a drink order. Group of 2-3 came in well after us and decide to sit at the bar And immediately got the "I'll be right with you" from a staff member. Finally got up and left (still no one saying a word to us). I have no reason to think the food isn't good. The management and service are very questionable.