Chan's Asian Wok

So I saw a lot of framed newspaper articles on the wall right after walking in that talked about how this place has won local awards and whatnot due to their flavor. I wish I could say that I had been able to enjoy that flavor because I wasn't too impressed with it. I had the Yummy Chicken and the sauce definitely made the dish, but that was about it. Just got to be honest.I'm giving them 4 stars though for a couple of reasons even though I feel the flavor is 3 or below. This place has been around for a while and they fill a need in the community. I think there's only one other Asian restaurant in the entire area in Campbell County south of I-275 so this place definitely has a place! It's owned and run by immigrants who could really use all the support they can right now due to Covid. Also, I want to go back and try more including appetizers and see how it is. Service was great and seating area was pleasant and clean. Prices were great and very fair for 2021!

Food taste good. But extremely small portion. I paid $22 for a few pieces of meat. I didn't even get a drink. I would only rate 1 star but the food is better than your average Chinese buffet but that's about it.

Ok so... a lot to unpack. Two stars is actually generous. I would not order from here again. But i also want them to improve. It can't be easy to be an Asian food place in Kentucky. Here are my hang ups and suggestions for improvement.1. Google your menu items to make sure you're naming them appropriately.I am new to this neighborhood, and searched "chow fun" on DoorDash. It's one of my favorites. The sole reason for selecting this restaurant was the presence of said chow fun on the menu. What i received was decidedly not chow fun. It was dry vermicelli with a sprinkling of meat and veggies. 2. Use more authentic ingredients.Just across the border of Ohio is one of the largest international markets I've ever seen; Jungle Jim's. Maybe take some time exploring Asian ingredients there. I don't think I've ever had mixed "Asian" veggies that included hunks of white mushroom and zucchini. The sauce was pretty decent on these, but having the big chunks of white mushroom & squash wind up making it more bland. If they were more thinly sliced or a different type (maybe shiitake/eggplant?), they would absorb that good sauce and boost the flavor of the dish.3. Anticipate expectations and status quo.I saw quite a few reviews where customers were confused by the combo-meal-style portions. Typically Chinese food places provide the entrees in their own box, and then a box of rice to go with. The box might hold the exact same amount you are giving, but the fact that it comes in a split container makes it feel like you're getting less. Also, people often order multiple entrees without the need to pair a side/rice every time. Providing a combo option might seem like a better deal to you, but when the expectation for the established American Asian food standard is subverted... people feel like they're being ripped off. I don't own a restaurant. I don't know what it's like. I just know with home delivery in the mix more than ever, you're competing with a huge range of restaurants, and reaching more people (like me) who would never have been to your physical location. Give us a reason to keep coming back. There are changes you can make that won't break the bank.Thank you for coming to my Ted Talk

I've had a great experience the last few times I've ordered. The food was hot and fresh! My favorites are the General Tso's chicken and the Crab Rangoons. Perfect spice level. Perfect crispiness! I crave it all the time. My husband enjoys the lo mein. I'll definitely keep ordering!

Great food, fantastic service very friendly .. always make you feel welcomed. I highly recommend this business.

Best tofu, best flavors. A bit pricey, but what isn't nowadays? There's plenty of food with every order. This review is making me hungry....

Thai is not Thai. Inedible food. We used to get take out years ago and remembered it being outstanding. We stopped in to eat on the way home from the airport and I will never eat there again.

Heard about this place from many people, most or all saying how good it was. I have to say I was underwhelmed the one time I went there for dinner. The restaurant itself was nice and clean, and the service was very good. The food was bland and uninspired and I doubt I will return.

Super friendly workers but most importantly the food is top tier. If you're anywhere in northern Kentucky I recommend you come here.

Amazing the food I so good would eat here every day and plus support local I love Them