Ballard Designs Outlet

I ran into this store by accident and after visiting, here's what I understand. Ballard Designs is a company owned by Williams Sonoma, and has a similar feel to it as Pottery Barn. This is the first outlet in Louisville and was originally announced as a temporary location; however, it must be doing well enough to have stayed in place. It took over the space vacated by the now bankrupt Steinmart. There is nothing fancy about this spot. It very much feels like a dumping site for furniture and is organized by type/room. It is a land of rejected, broken pieces. The signage attempts to excite you - 50% off or more - but then you flip the tag to find out it is still outrageously overpriced on top of being broken. The facility is large, and most workers were either at the front desk or helping people wedge items into their trucks. I appreciated watching the quiet nature of the staff today as a customer carried on a conversation with the customer service team via her cell phone. She was a lot to handle and you could tell they didn't want to escalate the situation. Apparently this spot has a following. Bring a large pocketbook ... and duct tape.

This is a Ballard Designs outlet- shoppers can score great furniture/decor at a great discount! While shopping, I found a rug for my son's nursery at 80% off the listed price. I would advise shoppers to thoroughly inspect the furniture before purchasing, as some of the items are damaged. Staff are friendly and helpful!

Friendly and helpful staff. The store gets new inventory weekly. All items are 50% off with additional pop up sales.