AC Louisville Downtown

While visiting Louisville, Kentucky for a music festival we stayed at AC Louisville Downtown, a Marriott hotel, and it was everything we wanted and more. The location of this hotel was everything - Right in the middle of Nulu, located by lots of food and shopping. Some really cute vintage stores and other boutiques right across the street!The staff were very friendly and helpful, especially when we asked for recommendations for nearby restaurants and late night pizza delivery. They had a nice, but overpriced restaurant downstairs near the lobby. They also had complimentary breakfast every morning. The hotel was very clean and felt extremely safe. Overall, we really enjoyed our visit in Kentucky and glad we stayed at AC Louisville Downtown!

We booked the AC for a Saturday night stay. Check-in was easy, and we were able to access our room floor right from the parking garage. Room.... Our room was impeccably clean. I always disinfect the room first thing, and it seemed all surfaces were spotless. I appreciated the furnishings being up off the floor. It really made the room feel modern and spacious. Location..... the AC is great as far as being close to many restaurants, bars, shops. You can walk everywhere safely, lots of people, couples, families. BUT.... The location does come at a price. Our 2 nd floor room was right above the street, and you will hear every vehicle that drives by. Crazy traffic noise until about 1:00 a.m. I would definitely recommend the AC, I'll bring ear plugs next time!!!

Stopped here for a night on a weekend-long trip. I've been in Louisville a lot for work, so I knew I wanted to spend a Friday night in NuLu and see what it was like.Our room was a "city view" room which was really cool, but good luck sleeping with the noise from La Bodeguita next door. That was a bit of a struggle.Otherwise the room was nice, extra points for the waterfall shower head and excellent water pressure. Location is great, right in the heart of NuLu with a parking garage attached to the hotel for easy in and out. The restaurant that shares a wall with this hotel, Bar Vetti, is also one of my absolute favorites -- so that's a huge perk. And this boasts a huge gym for a hotel!Overall a very solid--but expensive--choice.

We had an unfortunate circumstance where we ended up having 2 hotels booked in Louisville for my birthday weekend because we decided to move to Bardstown Rd where it is poppin. We paid an extra $50 to keep the option of cancellation open. However we were told that expires 24 hours after booking when we tried to talk to management about it the weekend before our reservation at AC. The level of "customer service" we received was more akin to what I'd expect at a sleazy motel rather than a luxury hotel. We were repeatedly told that the situation was our fault and that we were to blame. There was no sympathetic "I'm sorry there's nothing I can do" let alone offer of some small upgrade, rewards points, or compensation. We're talking about over a grand for the stay after all. I'm a real estate investor who travels constantly, and I've been turned off of all AC hotels after seeing the quality of their training.The ironic thing is that this hotel stays sold out, which is why my partner booked it so far in advance before we found out NuLu is dead due to ongoing construction on the main road. And we came to them with our dilemma a week in advance, so they actually would've made more money giving us a 50% refund and letting someone else book the room last minute for Labor Day weekend. Long story short if you want to be treated with respect & understanding either stay on Bardstown Rd or at Hotel Genevieve.

Very convenient location. Coffee shop across street. Restaurants and shops are walking distance as on the same street. Room was comfortable. Some people mentioned noise and we did hear a little during day and right before bed, then nothing. So we had an enjoyable stay. Would recommend! Parking garage elevator is attached to hotel.

Great new hotel in the East Market District / Nulu (I was told the hotel is about three years old). The AC hotel offers excellent beds, quiet rooms, and really nice, modern showers (ceiling mounted shower head and traditional), and for that I'll give any hotel 4 stars. Other pros are a large, inviting lobby space, nice self-serve continental breakfast (European style), and a modern, clean esthetic throughout. There's also a very popular Italian restaurant within the building (managed seperately from the hotel).The minuses are a building that doesn't feel like it has great build quality - the upper floors have some 'spring' to them and don't feel very solid. This isn't a fault of the hotel, but it makes you wonder how the building will age. I'd also say that the rooms are nice enough, but feel spartan and not well lit. Even for a space with a 'modern aesthetic'. In particular the chairs and couches feel like they're the same you'd find in an airport or other high traffic location and they need more lamps or ceiling mounted lights. Finally, the front desk employees were not very friendly, both at check-in and check-out - not rude, but also seemed not excited to be there.Overall, alot to like, plus the hotel is in a fun neighborhood. I'd stay here again, but it does make you appreciate traditional Marriott / Bonvoy hotels.

Got a deal through Expedia and check in was easy. Done in 5 minutes. Parking is under the hotel and several levels and is secured by an arm gate (see photo). The area is cute and hip so feel it was safe. There is also metered parking on the street in front of the hotel. Entrance is near the entrance of hotel check in area and accessible from the other side of the street Everyone wears a mask and they provide hand sanitizer and a wipe.

Incredible location which is honestly the reason to stay here. Is in walking distance to so many cute shops, bars and restaurants. We were able to get checked in earlier than our time, and we got settled. The room itself was really spacious with the bed and living area separate (both with TVs). What I liked most is the bedroom side had no windows, which made the room really dark when we slept. The bed was comfortable but my husband and I both agree the pillows were terrible! It was hard to get comfortable between the pillows and the poorly air conditioned room. We checked in the morning that there really was only one small vent in the bedroom side, while the the living side had multiple and was freezing. It mad for a very warm sleep. Honestly not sure I'd stay here again, given how poorly we slept.

Located in Nulu area get it new Louisville. Decent modern room with basic furniture and a fridge. No pool. I believe they have a gym. Sunday morning buffet option for 17 dollars - European style but will bring premade eggs bacon and potatoes. Bar in the lobby. Parking garage behind hotel. Small commissary for drinks and food. This is part of the Marriott chain.

The hotel was very nice, clean and close to a lot of great restaurants and bars. I somehow managed to misbook and my reservation ended a day early. The GM and Renee at the front desk somehow managed to move things around and let me stay the extra night even though they were fully booked. Great customer service