Sichuan Impression

I think that Sichuan Impression has improved so much after moving locations! During my first time at their old location, the tea smoked ribs had no flavor and was bland, but that has drastically changed!The last few times I've tried it, the flavor was bold and delicious! I come here every time they have their set menu specials. I've been a repeat customer for a while now. The food always comes out pretty fast and the service is pretty good. My experience has been really solid. They're doing a really great job of getting customers to come back. It's one of my favorite restaurants now.

The food is tasty, though the normal spice levels here are somewhat milder than the food served at their Alhambra location. Food and beverages are ordered off the tablet. What's available may depend as to when you go. Some dishes like the Dungeness Crab or Le Shan skewered meats and vegetables, as well as the tea smoked duck weren't available the night of our dinner. Only one negative, and it's the order your dishes arrive and how fast they arrive. The kitchen may have 2 or 3 wok stations, so whichever chef whips up a dish on your order first, then that will be the first to arrive at the table. So our appetizers came out half way through the service of our dishes. In addition, after 20 minutes, all 11 of dishes arrived at the table, so prepare to watch quickly, or stagger the ordering of the food so that not all the dishes arrive within minutes of each other.

Service: The girl server was very rude and had a terrible attitude. When my family and I first arrived, we simply asked if she could take our order instead of us using the ipad, which required additional personal information, and she snapped back in a condescending way as if that was an unreasonable request that had an obvious answer. After we paid our bill, she tossed the credit card on the table dismissively and left without a word. I understand that the job as a server is tiring, but there was absolutely no effort to provide a hospitable experience and her attitude was extremely distasteful.The other male servers who seated us were much friendlier but unfortunately the girl server ruined our entire experience.Altogether, I felt unwelcome and disrespected. I will not be back, and will warn others about the lack of hospitality and poor service at this establishment.To others thinking about trying this restaurant, you are better off taking your business somewhere else that will welcome you and treat you with respect.Food: $28 for the spicy beef pot. You get a few slices of beef and a handful of veggies in a small pot filled with spicy oil. All the toppings float on top and there is not much substance to the dish. Flavor was acceptable but for that price, the portion is laughable. Maybe enough to share between two people at most. Definitely overpriced.

Keeping this super short for now since I am reaching out to the management about its "tricky" tip practice. Its 15% suggested tip was calculated to be like 23% and 18% suggested was calculated to be like 28%. If the management doesn't respond and changes its way then this is being reported to the consumers bureau. Funny thing is that I just received a consumers bureau check from another business' tricky practice. Just browse through other reviews and pics and you will find that they've been doing this for quite some time now. As for the foods, they were authentic and tasty. The service was a hit and miss. On the hit we left a 35% tip because of its tricky practice but on the miss we left a 25% tip. Really?

Came here for their DineLA menu! The entrance is upstairs and there is valet parking. Indoor and outdoor seating available. Ask about the private room for an intimate dining experience.

Ambiance: it's located on the second floor at a busy plaza, spacious inside good for large group hangouts, there are limited parking spots and mostly are 10 minutes or 45 minutes limited, and parking in the neighborhood could be challenging depending on the time of the day you visit Service: you place the order through the iPad, and the staff here are generally friendly and patient with requests, served the food adequately and refilled water attentively too Food: numerous items from their menu, same as other sichuan impression locations Spicy Beef Dry Pot - **** Beef, potato ,mushroom, baby bamboo shoot, dry chili, spicy and flavorful, recommend Mini Lamb Skewer - **** Mutton, Dried Chilies, Scallions, Cilantro, crispy and tasty, recommend Price: moderate portions and decent prices, about $30 per person

I was really excited to try this place, knowing full well that most of their menu would probably be too much for my spice palette. Luckily they had a very extensive menu to choose from! Overall, I'd have to give it a solid 3+ stars as I had higher expectations, considering all the recognition this place has gotten. We were pretty adventurous and ordered the diced rabbit in chili sauce and the frog with pickled pepper. They were both spicy, as expected. What bothered me was how the the diced rabbit was prepared. They really didn't take the time to debone the rabbit before dicing it, so I spent more time trying to pick out the little bones and keeping from choking than actually eating the entree. The frog was tasty but a little on the dry side. My favorite item was probably the simplest item we ordered...mustard leaf tofu soup, simply warmed the soul. The tea smoke duck and the wonton in chili oil were both decent as well, but nothing spectacular compared to other places I've tried. The dessert we ordered was unique and fun...cinderella's pumpkin rides, which was a dense mix of pumpkin, red bean, and sesame. We thought it would go better with a side of ice cream (which they didn't have) so we ordered some black sesame coconut pudding (which they did have). It created a nice balance which we liked better. The restaurant is located on the second floor in a small shopping plaza with a limited parking lot that is managed by a valet service. Pay with cash or zelle only, no credit cards.

honestly not a huge fan of sichuan food. there was way too much peppercorn in the soup and my mouth was numb the entire time. the fried intestine and the lamb were really good tho and worth. I could pass on the soup next time. the mapo tofu was really good as well but i've tasted better elsewhere. wait was around 30 min. but they made us preorder the food when we were waiting for our table so the food came out really fast when we sat

The food is pretty good. We weren't super adventurous, did not try the bullfrog or rabbits ear. Got mostly safe dishes like Kung Pao chicken and it was great. This isn't a good place to come if you're looking for a bunch of noodle dishes etc.Staff were friendly and the place was well run. They forgot to bring us a dish but were good about taking it off the bill.They do serve quite possibly one of the worst dishes I've ever had in any restaurant. Street potatoes which were literally underdone crinkle cut fries with some seasoning and basil, it was almost offensive to be served this, especially when everything else was tasty.Some of the dishes were pretty expensive for what they were $18 for some green beans with a bit of ground beef.

Been wanting to try this place and did so for DineLA. Food wasn't great and service wasn't either. Very disappointing.