Hanoo Kalbi

I've been coming to this spot at least few times now, didn't realize I never thank them.I guess , I see it differently now in comparison with other places I've been recently to.For starters, I was shocked when I saw the reviews, never I'd think I'd see such low rating for this spot. I guess you can never please everyone... but hey there are 2 - 100% satisfied customers, my husband and I :).The customer service here is outstanding!!!From the moment you open the door, you will be greeted with a smile !It's hard to find such nice and attractive service.I'm no expert on meats, they were great to my test!All my expectations were met and next time I won't even think go any other place but this one!Highly recommended!P.S didn't think I never posted , so took no pics this time ...next time!

Our favorite kbbq in Northridge. Great selection of meats for the BBQ at a great price. I especially appreciate that they carry beef tongue because not all kbbq places have it, but it's my favorite. The service is very quick and home-y. Definitely a great place to go with a group of people.

I placed an order for one item for pick-up. Guy on the phone said okay. I drove to pick it up. Lady comes up and said only one order? I said yes, she said "we cant do it" and walked away! How Rude! wasted gas and time for nothing.Update: Manager and Lead Staff called me multiple times apologizing for the incident. They also mentioned that they talked to the lady who gave us tht unpleasant treatment, and offered us a free food if we ever want to come by. Not sure how we feel about coming back, but we appreciate the staff calling and addressing our bad experience.

Came here for some Korean BBQ. We really enjoyed the Beef Brisket and the Prime beef. I wasn't a fan of their sides. The only thing I really enjoyed was the rice paper and some of the salad. But I have to say the lettuce seemed old. I requested a new one and the same thing. Maybe it was because we got here in the evening. The service was great. The waitress was very attentive.

Food was good; the quality of the meats were pretty decent. Spicy pork and brisket were the group favorites. Pork belly was meh. The kimchi was absolutely delicious and the sides were also good. The service was ok. Our main waitress brought things right away but it was busy and when we couldn't get ahold of her would ask this other waitress working in our section. She was not very friendly and although would bring the meats out quick she wouldn't bring back sides or condiments in a timely matter and once not even at all. Other than that it was a nice dining experience.

This has been my favorite, go to, kbbq restaurant for the past five years, ever since House of Galbi went downhill charging more and changing to lower end quality as well. More charge is always fine and expected, but quality change is not warranted.Anyway, Hanoo has three tiers, and all of them are great to feed your cravings. If you want the basics, level A is great for it, priced well and has happy hour specials! Level B and C includes higher end dishes with better quality side dishes as well. I tend to get the B level. Tip is already factored into the bill, and they will tell you before your meal, so there is no confusion. Their service is great though, so don't worry!I love this place and highly recommend it to anyone asking for a KBBQ location to dine at.

Me & my husband usually go to Gens down the street but we decided to try this place since they had no wait & it was the BEST decision we made it may be a bit more expensive but it shows why.From the moment we walked through the door everyone was friendly we got sat down quickly food was at our table within 5 minutes or less after sitting down.We will definitely be back and food portions were great and all the meat looked fresh and amazing!!!!

Second time here, and for some reason the meat tasted better than I remembered. Parking lot sucks and there were no parking when I came on a Friday night so I ended up parking at a nearby street, plenty of parking there. In terms of service, they were very accommodating for my large 11 person party, they sat us in two 6 person tables next to each other. For dinner you're only able to select from selection B or C but B for $35.95 had plenty enough of selection. Here are some selections that I enjoyed.Steak - It comes in a huge frozen slab but turned out delicious with the sauce. (4/5)Bulgolgi - A staple and it was good. No complaints. (4.5/5)Spicy Pork - I like the spicy marinade and would recommend! (5/5)Any Pork Belly - It's fatty goodness so whats not to love. (4.5/5)Shrimp/Squid - Thought this was actually really good. Good taste and delicious when grilled. (4.5/5)Brisket - Always good and this one hit. Good with the dipping sauce. (5/5)Overall I like that they staff was so attentive and the meat came out quick. We also brought our own birthday cake and they helped us celebrate my friends birthday without any extra charge. The kbbq is a bit pricey (15% gratuity was automatically added probably because of our large party) so total came out to be $45 per person but I thought overall was good.

This kbbq spot is not bad, their pricing is average and their meats are good - there's a good selection of meats to choose from. From the few times I've been here, I had a better experience during lunch time versus dinner when it gets a little busy.

Hanoo? More like HellNOWords and stars cannot express how disappointed me and my friends were. The meats were good to start with. Service was absolutely horrible. And to charge a 15% gratuity to all parties regardless of size is absolutely ridiculous and completely understandable considering their customer service is non existent and they probably would get nothing on tip if they didn't automatically charge for it. We were trying to get extra sides, order more meat, and get a grill change but they just kept walking by our table. We finally got the attention of one of the employees and she aggressively said "what do you want?" then after we told her she was like "is that all?" and then when she brought everything she proceeded to throw everything on the table. Afterwards, we ordered a steak, but when we got it, it was still frozen. And all the meats after were such poor quality. We had to grill the steak longer and it ended up being super tough and the grill was then again burnt. So when we asked for a grill change, she said "oh but you only cooked steak on it" yes, we did but we were so confused as to what the problem is.. did she want us to continue cooking on something burnt and have inedible food? she then proceeded to say something in Korean to her co workers and they all started to walk by to look at our table. Great. Really loved that vibe. There was only one employee that ended up helping us but even then, all the staff kept avoiding us. All because we asked for a grill change multiple times? When our time was up a different lady came up to us and just said to us. "you guys don't want to order more meat right? because your time is up, you can't order anymore"Then we had to wait another long while to ask for our check and then of course while we were checking and signing the check she stood right there waiting for me to sign it. We were looking at the check to make sure they rang everything up correctly because we live about an hour away. The lady thought we were worried about the price of the beer but no we were just trying to make sure everything was correct. I just told her "yes thanks we were just checking" and she shoved the receipt in my face. On top of that, they clean everything with windex which is NOT food safe. Which makes sense to those other reviewers that got sick. So let's see how me and my friends feel after. Save your money, don't come here.