Croft Alley Beverly Hills

It worked! Good food and service fun Beverly Hills place toStop and get food!I'd doIt again!!

Disappointing Customer Service ExperienceI was really looking forward to trying Croft Alley in Beverly Hills, but unfortunately, the customer service completely ruined my experience. As a local, I love supporting businesses in the area, but I won't be coming back after what happened.The employee taking my order (I didn't get his name) was shockingly rude and aggressive from the start. I tried to brush it off, but the real issue came when I simply asked for a cup of water. As he handed it to me, he spilled it all over me--without even so much as an apology. Accidents happen, but the complete lack of acknowledgment or basic courtesy was unacceptable.For a place in Beverly Hills, I expected a much higher standard of service. If management cares about their customers, they need to address how their staff treats people. Until then, I'll be taking my business elsewhere.

My review after coming here a few times.Food: 5/5 Fantastic flavors, great quality, delicious and well presented every-time! Great job to the kitchen staff/chef.Drinks: 3/5 Very inconsistent. And WARNING if you ask them to remake a drink (which as a former Barista I've been asked to do on occasion -- and never took personally) be prepared for them to very clearly take it personally and to only "half fix" it with a lot of attitude. I got stared down by the two baristas who seemed perturbed at even the idea that a drink they pushed out may not have been good.Staff: 0/5 Tbh with an exception of the busboys everyone who I've interacted with here has been extremely pretentious, entitled and rude. Especially the millennial billie eilish looking baristas. But hey, some people might be into that kind of service. Not me, and not with those prices...

This was so delicious, came to try the tuna melt that I've heard so much about and it did not disappoint. The bread was crispy and buttery and pairs perfectly with the tuna. I can on a Friday afternoon and while it was super busy I was able to find a table easily and do some work for a while. I also got a matcha with honey and almond milk and it was delicious as well. I really wanna try the breakfast burrito next time as I was debating between those two and the lovely cashier suggested the tuna melt. Yum yum yum.

Love Croft! I came here on a Sunday morning and had a great experience. I love the open concept and cozy interior. Other reviews dragged the service, but I thought the baristas were friendly- they offered me water while waiting for my order. You can either dine in or take out, but you have to order at the register first. I got their Okinawa Vanilla Matcha Latte (matcha, brown sugar, vanilla, sea salt, cold foam) and breakfast burrito to-go. If you are a matcha connoisseur, I would not consider this to be a top 3 matcha latte in LA; however, if you enjoy a sweeter matcha you will def enjoy Croft's matcha. I enjoyed it! Also, their breakfast burrito deserves all the hype even though it's basically $20. The toasted tortilla, crispy hashbrowns, thick sliced bacon, fluffy eggs, fresh avocado, and cilantro crema paired perfectly together. I'm a fan and will definitely be stopping by again.

They add automatic 18 percent tip on to-go orders. Absolutely ridiculous! I'm not even sure if that's legal or not.

Why do I have to pay 18% gratuity on a Togo?! If I was eating here yes but togo?! Not ok

Discovered this place this weekend and it's adorable. The decor reminded me of being in a European cafe. We tried the breakfast sandwich and breakfast burrito and they were both delicious. I want to come back in the future to check out the bar.

A little pricey but the ingredients are super fresh. The salmon bowl was cooked perfectly and the rice was seasoned well. Cute spot for brunch or lunch with indoor and outdoor seating and quick service.

Wow no wonder this place is packed. Delicious food & great service. Dropped in on a Sunday to have lunch. The guy working at the register is a true rockstar. He was wearing a tie-dye bandanna and I wish I had gotten his name. He was truly impressive. He was taking orders, multitasking, and giving excellent customer care without breaking a sweat.I had the tuna melt, my friend had the spicy salmon bowl and we split the cinnamon roll which the guy at the register suggested was one of the best pastries. Couldn't agree more the cheesecake frosting on the cinnamon roll was unbelievable. Excellent spot! Looking forward to my next visit.,