Wingstop

I've ordered here maybe 5 times now since they first opened. Over the couple years it's been 2/5, 3/5 stars. I've taken a long break from ordering from here because of childish, careless, unprofessional employees. The food was to show for it sadly. Tonight, I had wings, fries, dressings, sauces, and a coke delivered to my home. With hopes they've improved over the last year. I'm pleased to say this meal is 5 stars! The wings are great and not dry like last time. They didn't forget any of my sides and the fries were hot and fresh! Who ever is in charge tonight 9/15/24 is on point! Great job & Thank you!! I hope the service & management sticks around!

My first visit to a Wingstop, sans birthday fries, was a complete dud, but I did qualify for an offer of 5 free wings, which was valid for about a month. Since Wingstop seems to be a dime a dozen, I was certain I'd be able to use it at any nearby location depending on where I was planning to go.I was planning an afternoon getaway to Bellflower, and Wingstop happens to have a couple locations in Bellflower, both on Bellflower oddly enough. One is on Rosecreans, but this one is a little further south on Artesia right by the 91 freeway. It shares a wall with Dunkin, but the lot directly in front of both is pretty small. Like 8 cars small.I was looking forward to my free wings whenever I had a craving for them. However, and this really irked me, there was no verbiage on the Wingstop 5 free wings offer, both in the email and on the website, that said a purchase was even necessary. I even read the fine print on both and didn't see such a catch. I abbor when businesses do this, and it makes me wonder if they'd utilize some egregiously deceptive marketing tactic later on this year to get the consumer to spend more than they'd expect.The Wingstop ordering platform does not even show the 5-count wings up front. You have to order something else, and then when you're asked if you'd like to add anything else to your order, the 5-count wings shows up there. Either the boneless or the classic wings would qualify for the free wings; the classic bone-in wings would be $1.49 more, so unless you hate eating messy food, I'd recommend the bone-in wings over the boneless.I wasn't looking for a full lunch, so I found something that I could purchase to qualify for the free wings: a side of flavor, which is a dime less than either ranch or bleu cheese. I usually choose ranch, but definitely wanted to try a different flavor for my dipping sauce. Since Lemon Pepper seems to be their best selling flavor, I went with that flavor for my dipping sauce. For the wings themselves, I chose the Sweet Chili Glaze, which is only available for a limited time. So with the promo code I was emailed shortly after the Super Bowl, I spent less than $2 on five wings and a dipping sauce. Pretty sweet!I arrived about 10 minutes before my scheduled pickup time, and I fortuitously claimed the last open spot in front of the store. I went inside, but it took a while for an employee to service me because they were busy servicing the several other customers inside. They were more focused on completing their orders, but didn't even bother to ask my name until they finished serving the other customers waiting for their orders. Since I had come early, I was expecting to wait, but for a minute or two, I felt like I was being ignored.When an employee was finally ready to approach me, I told him my name for pickup, and he said it'd be a couple more minutes. I got my order 5 minutes ahead of schedule, so I appreciated that I didn't have to wait longer even though I would have understood.As the lunch rush was coming to an end, customers started filing out, and I sat at the table furthest from the front door. The employee who fetched me my order went on his lunch break, and even though there were two other empty tables closer to the front door, he chose to sit at the table closest to me. Did he not want to give me space or anything?I asked for a water cup and got some paper towels so I could wipe my hands before digging into the wings. I got a total of 3 drums and 2 flats in my order. I generally prefer drums over flats, so you think I'd be more satisfied with this distribution.However, I expected the drums to be a little bigger than what I actually got. As a result, I had to use every ounce of effort to use up the entire cup of lemon pepper sauce with my 5 wings.Also, the takeout container wasn't even closed all the way. Good thing I ate inside! I don't want to imagine how much of a mess it could have made in my car.Like I said, I sat at the far corner while the front counter is on the opposite corner. There were a couple of employees behind the front counter talking to each other quite loudly. One of them even used the b word for a female dog, probably thinking I was out of earshot, but hearing that didn't make the atmosphere very welcoming for me. Come on, I want to enjoy some peace and quiet, not hear some foul language while I'm trying to eat some wings!They didn't have that many paper towels left by the drink dispenser, at least at the time I went, and I was also puzzled as to why they didn't have a trash can inside! I also felt the employees weren't appreciative of my business very much.Both the sauce and the wings were pretty flavorful that if I base my rating on the food alone, it would have scored at least 4 stars. Unfortunately, with service being flat with a side of poor word choice, I almost certainly won't be back to this location, especially since it wasn't that easy to get back on Bellflower Blvd to go to my next destination.

Short Changed: A Cautionary Tale of Missing Food and Disappointing ServiceWe all work hard for our money, and when we spend it on a meal, we expect to receive exactly what we paid for. Unfortunately, a recent experience at Wing Stop left me feeling frustrated and cheated.I placed an order one hour in advance of my scheduled pickup time. This was done intentionally to allow ample time for preparation and to avoid any potential rush-hour issues that might contribute to mistakes. Despite this ample lead time, my order was incomplete. Several items were simply missing.There was no apparent reason for this oversight. The restaurant wasn't overly busy when I collected my order, and I had clearly confirmed everything during the ordering process. The lack of any explanation is what's particularly frustrating.While I managed to rectify the situation (presumably by returning to the restaurant to get the missing items), the entire experience was incredibly disappointing. It wasted my time and left me feeling undervalued as a customer. The incident serves as a stark reminder that even with advanced ordering, there's no guarantee of receiving a complete meal from Wing Stop..My advice to anyone considering ordering from Wing Stop: Thoroughly check your order before you leave the premises. Don't make the same mistake I did. Trust me, the disappointment of discovering missing food once you're home is far greater than the slight inconvenience of taking a minute to inspect your order on-site. While a single incident doesn't necessarily define a restaurant, this experience has significantly impacted my opinion of Wing Stop and I'm hesitant to return.

I have not had wing stop in years so I didn't know they had tenders. The 10 piece wings were a bit too much for me so I got their 4 tenders with sweet bbq glaze which is a limited time flavor. The tenders were crisp even when covered in sauce. The sauce was tangy and sweet just to my liking.

The fries never disappoint just the wings are a little too dry even after the sauce, but overall I placed an order for pick up and it was ready at my arrival time.

Oh. my days. I absolutely LOVE this Wingstop, if i could earn from here everyday, I would. Every time i'm eating here it feels like i could explode or literally shake in my shoes from how GOOD this damn food is. In my head I cry with tears of joy because I love this food so much. One of the workers MEMORIZED me and my mom's order because we came so much, and whenever we would walk in he would pop in a joke or two about how we came there so much. It was funny because he was so kind too, he knew our whole order and it was just so sweet and funny. I usually don't see him anymore though, but I get the same thing every time I come in. This Wingstop's food is like a miracle if you could taste it. It's so good and enjoyable and lowkey makes me wanna cry when I haven't had it in a while because the taste is just so amazing and when you finish your food, you'll probably want to eat it again.

Worst wing stop. I've been coming here for months getting food no problem. Today i bring my mom and they made the wings crazy. They didn't put any seasoning on one side of the wings. I went in and told the manager and he don't care. He didn't apologize. He's like oh well. He didn't say sorry. Didn't try to make it right. I won't ever be back.

Chain restaurants are always a hit or miss with their service. This place was definitely a miss. Felt like they ate half the food then packed it. Additionally, the fries weren't "wingstop fries" did they changed them? Disappointing.

Walked in and was not greeted, off to a bad start. As I order, the manager by the name of Vanessa was really rude. Waited a long time for my food which was not even a lot. I ordered just a 6pc. I noticed the manager rolled her eyes. The food was ok, but the customer service here makes me not come back to this store ever again.

Everytime I come into this wingstop, I am greeted so warmly! I love it. I always order to go via app & so far, they do not disappoint! My order is perfect every time lol. 10/10 customer service!