Shake Shack Downey

So excited we got one of these local!!Inside looks like shake shack...very clean with the tablet ordering. I love the burgers here and yes, its not cheap but i have always been impressed with the quality and sauces and how they change up their menu and shakes. I get the cheeseburger (or chicken sometimes) with bbq sauce on the side and its awesome. Love their fries too!!My husband gets their gluten free bun here on the burger which he enjoys. We are both not wild about the cheese sauce on the fries so we dont order that but we tried the truffle parm i think and those were good! I dont think you can really compare this place to in n out, which is fast food. Maybe nexx which offers a lot of the same options and is sit down. But i like nexx and in n out as well but they are all 3 different places! Service is usually very helpful and i will keep coming here (parking so so) and hopefully introduce my parents to them too!

Do not go here. I spent 73$ here. First time ever going. I order 2 shack burgers and the portobello mushroom burger and chicken bites. Fries. Drinks. No lettuce and tomato on the mushroom burger. And no peppers on the shack burgers. They put lettuce tomato on the mushroom burger And none on the shack burgers. Take it back. Tell them they did the opposite. She brings it back with no lettuce and tomato on everything. I take it back. And the manager had nerve to come out and insult me for being upset? When they can't read a screen? Yea no. I will never ever come here and I hope you all won't either. They obviously don't know how to have customer service.

Unfortunately it was not worth the $40.75 1 shack burger & 1 double shack , 2 regular fries and a shake. My double was missing a patty .. but over all the burger is basic . Nothing special . In n out is way better

Took a star off for the price. Timed the drive through at 6 minutes with 2 cars in front of us. He did warn us the cheeseburger is only bread, meat, and cheese. I'm a no frills foodie so that was ok with me. $30 for 2 single cheeseburgers, 2 classic fries and no drinks. The bun was like a roll, the smashed meat was pretty good. The krinkle fries were fried to a crisp but I like them.I'll prolly go again when I get a craving.

What can I say? IYKYK It's Shake shack! Food is 11/10The place was clean, good service and quick too. Glad it's in Downey!!

Average spot with hi end pricing. $26 cost for a $15 value.After hearing negative reviews, I had to try it myself.I ordered a vanilla shake, "smoke shack," double patty burger, andFries.The burger wasn't bad, but way too small for a double patty. Fries were ok.The shake was bad... maybe I'm missing something, but i expect a place called Shake Shack to have good shakes.Other than that, it was very clean as the restaurant was brand spanking new, has double drive thru ordering booths, but the service was poor. I don't recommend.

Took the boys to get dinner. It took us 18 minutes for someone to take our order via drive thru and then 18 mins to get our food. They just opened so it was to be expected. And it was a Friday evening We couldn't use the free burger deal it's only if you go inside and use the kiosk. Use code burgerblitz from Dec 16-24 for a free burger. They forgot my boys pickles on the side. They were very busy I get it. I'm glad they had a chicken sandwich option since me and the boy are trying to stay away from beef. Little boy had a hot dog and they both seemed to enjoy their shakes more than anything. Get the double patty if you are hungry the Pattie's may be on the smaller side for the average Juan. I'm sure I'll be back I may let it die down a little and ask for our pickles.

I stopped by the drive thru during their soft opening. I'm excited that there will be a drive thru at this location. It seemed like they were still training and when I drove up to the window they had me tap my credit card and gave me my order but didn't provide a receipt. I asked for one, and I'm happy I did. The bill was double what I should have been charged, they had to call a manager over to issue a refund and recharge me.As for the food the burgers were ok, the shakes were a bit on the thin side. The real winner for me was the chicken sandwich, they had a good crunch!

Had to see what all the hype was about.. visited today soon after they opened. .. and these guys have been pretty busy since their grand opening! Everyone working is very friendly there. Only negative comment to add is that their music is way too loud... Sis and I ordered two shack burgers and cheese fries to share, it was about $25. Burgers were decent sized and seasoned well.. could've used more sauce, fries were nice and crispy!! Maybe a little more cheese sauce tho.. I brought half my burger home per usual :) we were definitely happy with our lunch!! Next time we will have to try the flat top dogs and the shakes!

I love the mushroom burger. I prefer it without the cheese in the middle. They have amazing shakes here . It's a fancy burgers. The place runs like a well oiled machine. I love me a shake shack. I do love that they have a veggie burger, but I prefer a beyond. Attention management please consider adding beyond burger to the menu.