Ground Hideout Coffee

Got a matcha pistachio milk latte with honey and the breakfast burrito, left me satisfied. Great local spot. Family owned.

I used to be a regular at Ground Hideout for two years, but after an unsettling experience a few months ago, I stopped coming. I was dining in when I saw a customer politely ask for more salsa. The owner completely overreacted, refusing because the customer didn't have $1.50 cash to cover it and the owner didn't want to pay a credit card fee for $1.50. To the owner, if you're that concerned about the fee, maybe just give the customer the salsa for free? It's a dollar. That salsa cup cost you less than 10¢. The customer had a coffee and a breakfast burrito. They probably spent over $20. The interaction left such a bad taste in my mouth that I chose not to return.Today, I decided to give the place a second chance. Unfortunately, the experience was just as uncomfortable. The owner (or at least the older woman who I assume is the owner) was staring me down the entire time, making me feel unwelcome. The cashier barely spoke, no greeting, no "how are you," nothing. Just took my order and told me the total. For a coffee shop charging $10 for a drink when every competitor on the same street is priced at $5-$6, you'd think customer service would be a priority.If you don't appreciate your customers, they'll stop showing up, simple as that. And honestly, given how often your shop gets broken into, maybe it's time to reevaluate how you run your business. Perhaps consider hiring staff who actually enjoy their job instead of relying on family members who clearly don't.I recommend Recreational Coffee a 1min walk from this place. Great coffee/lattes with AMAZING customer service. They always have people working on their laptops inside and they feel very joyful. I really enjoy going there. I will not be returning to Ground Hideout.

I recently had the opportunity to visit a place my friend has been raving about for quite some time. I finally tried the brown butter latte with almond milk, which came to $8.28 for a 12 oz. While the coffee was good, I couldn't help but think there are several other coffee shops offering similar quality at a slightly lower price point. On a brighter note, the service was exceptional; everyone was so kind and welcoming, which made my experience enjoyable. I did notice some previous reviews were quite negative, and it leaves me curious about what might have led those individuals to feel that way. The ambiance was lovely--cozy and inviting, almost like a warm fire. However, I'm a bit sensitive to certain smells, and the strong aroma of herbs was quite pronounced for me. Overall, it was a mixed experience, but I appreciate the effort the staff puts in to create a welcoming environment.

I'm glad I wasn't the only one who felt off vibes from the owner ( the older lady) . She was pretty rude and not pleasant to talk to. We are in here around noon and NO ONE was using the tables so we decided to use the one next to us as well to get a little bit more space since we have food drinks and our laptops. She comes over and tells us no because other customers need it ( which I totally get but it was empty) . So I asked if we can until people come in and the other tables are used up too and she said no. The no wasn't the issue. It was more her tone and attitude. We moved to a bigger spot eventually and she kept staring at us and I'm pretty sure she was talking shit to her husband that we did. The coffee and the food was actually good. But I would never recommend and wouldn't come back ( esp for sit down). I think having good coffee is good, but to me, customer service is so important. I get they are a small business and have to nickel and dime everything but $1.50 for a bit of jam is excessive

If you need a place to hide out of sightWhether by day or whether by nightCheck out Ground Hideout Coffee on 4th StreetTo get something to drink or something to eatI got the 12 oz latte of a flower fieldA drink that appears like flowers were revealedBuds of lavender and petals of roseA good pick-me-up when you're just about to dozeI lied before when I said "whether by night"So this review may not be totally rightThey actually close every day at fourIf you want a tea at night, you better order moreI heard about Ground Hideout through FivestarsThey're in DTLB near several other barsIn terms of parking, there's a nearby garageBut my drink overall was quite the hodgepodgeThat's not to say the drink tasted bad at allBut for what you pay, it was kind of smallEspecially since it had quite some iceIt's a Spring Series drink. $6.50 was the priceThe drink overall had a pretty good tasteAnd the barista made it without much hasteThere's a small fridge if you'd rather grab and goOr chillax at an armchair to watch the showAt the near corner, they have some plantsNot a whole lot of room, so try not to danceThere's also a good amount of merch on the wallI'd be interested in seeing what they have in the fallI asked if they had a password for WiFiThey did, but I had to be elsewhere nearbyIt's not a bad place if you need a pit stopBut I wanted to explore another coffee shopIt's a nice shop overall, though I wasn't there for longI hoped you enjoyed this rhyming read alongCheck them out just south of El SuperHopefully my next visit will be super-duper!

Friends suggested this little corner Coffee shop. When you walk inside it's modern decor with a few small tables, and not a lot of room for many people to sit inside, they do have outside seating if that's your preference. We ordered a couple of specialty drinks and were surprised at the cost of $9.dollars each, ouch!Lots more than the popular chain StarB--KsThe choice of drinks is limited. Little disappointed, it might be for you, but not for me. Give it a try.

Cozy little coffee shop with friendly service.I came here mainly for its Orange Cardamom Latte, which was quite good and unique. The flavor combination worked really well. I've had cardamom in coffee before but just never had it combined with orange.The Sunrise Sandwich was good as well. It would've been a typical breakfast sandwich but the house made habanero jam gave it a nice little kick. It had fried egg, bacon, tomato, arugula, and red onion. Limited parking in this area. It's all metered parking and most of them seem to have a 2 hour time limit. Metered parking is $1 per hour but free on Sundays.

Wanted to come here because the food looked good on yelp. The tiramisu cold brew was really good while the chaga matcha was a bit watered down. I also ordered the sunrise sandwich and it was a bit underwhelming but the habanero jam was good. The almond butter toast looked good but the bread tasted like it was stale. I would come back but maybe try the breakfast burrito or the biscuit instead ..

Amazing place to be. Love how this quaint coffee shop heart of Arts District Long Beach near Aquarium of Pacific is family owned and run. Brother Alex and sister warmly greet you as you walk in. Excellent coffee, tea, and menu items. We enjoyed their breakfast burrito and breakfast sandwiches. In the future, hopefully, there will be more gluten free AND vegan items. Appreciated the vegan chocolate chip cookies, but not gluten free. Especially adored the cuteness of decors and plenty of seating inside and outside. Above all, the house plants for sale, ranging from pothos, to pepperomia, to monsteras, etc, and at a great price, make this coffee shop warm, friendly, aesthetically pleasing from Chulas Plantas. Superb location, vibe, food, drinks, and people. Recommending to all, highly. Will visit again and again. Thank you.

This is one of my absolute favorite coffee shops in Long Beach! Their lattes are exceptional, smooth and well balanced. They have season options and I tend to like to try something new. They have an orange cardamom latte that was simply amazing! I got it iced with almond milk, so good. I've also have their rose latte which is one of my favorites. I've also had their breakfast biscuit sandwich, large portion and pretty tasty! They are a little on the pricy side but the quality of the coffee is worth it to me, so I go when I want to treat myself. Stop by to support! Service is great, baristas are nice and you can also sit inside or alfresco style!